View from property
Check availability

Reviews of Coconut Palms On The Bay

3.5 out of 5
Coconut Palms On The Bay
335 Charlton Esplanade, Scarness, QLD

Reviews

9.2

Wonderful

Rating 10 - Excellent. 330 out of 513 reviews" "
Rating 8 - Good. 155 out of 513 reviews" "
Rating 6 - Okay. 24 out of 513 reviews" "
Rating 4 - Poor. 3 out of 513 reviews" "
Rating 2 - Terrible. 1 out of 513 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Simon, Chesham

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, clean, spacious and excellent value. Thanks
Stayed 3 nights in Apr 2024

6/10 Okay

Aimee

Travelled with family and small children
Liked: Cleanliness
The property is in a need of a bit of TLC. While our room was clean and tidy, the room fit outs were quite old. The toilet in our apartment had a lot of paint peeling off the roof. The curtains in all the rooms weren't large enough to completely cover the windows and the additional blankets in the cupboards in the second bedroom had a few holes in them. We were positioned at the front of the property, and the front gate is quite noisey when closing. The self check in kiosk was not working when we arrived, so we were lucky that there was someone in another apartment near the front gate when we arrived that assisted us in accessing the property.
Stayed 5 nights in Mar 2024

8/10 Good

Siegfried, Alberta Beach

Sofa was dated, damaged and extremely uncomfortable
Stayed 3 nights in Mar 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Jan 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here a few times, never dissapoints
Stayed 6 nights in Jan 2024

10/10 Excellent

Gerrie

Travelled with family
Liked: Amenities
Had a lovely stay. Good value for money . We will be back
Stayed 1 night in Dec 2023

10/10 Excellent

Tania

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very accommodating to my needs, very clean , beach across the road, close to shops n restaurants
Stayed 1 night in Dec 2023

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Pool and spa was nice. Everything was very clean
Stayed 5 nights in Dec 2023

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness
Sometimes there was water in the bathroom hand basin and other times not. I left a phone message asking for a ground floor apartment because my husband is blind and doesn't handle stairs very well. There was no response to my message and we were given a upstairs apartment!
Stayed 3 nights in Nov 2023

8/10 Good

Mike

Travelled with partner
Liked: Amenities
Perfect location fot a stop over.
Stayed 1 night in Oct 2023

8/10 Good

Wendy

Travelled with group
Liked: Cleanliness
Fantastic location and easy to access. Everything you could need in the very clean rooms. Only complaint was a bit too much “bleach smell” which stayed for the 2 days. Better than a dirty space but overwhelming at times.
Stayed 2 nights in Oct 2023

6/10 Okay

Colin

Liked: Cleanliness
Average
Good for overnight stay, no longer. Wi-Fi was non existent in our room.
Stayed 1 night in Oct 2023

6/10 Okay

Marilyn

Stayed 1 night in Oct 2023

10/10 Excellent

Kaelyn

Liked: Cleanliness, room comfort
Wonderful!
Our stay was absolutely wonderful. We stayed for our anniversary. The room we had was so spacious with a full kitchen. It was very quiet which we loved and parking was right next to our room undercover.
Stayed 4 nights in Oct 2023

10/10 Excellent

Carrie

Liked: Cleanliness, amenities, property conditions & facilities
It was a lovely room, the bed was super comfy and the customer service from the staff was next level. I was able to walk to cafes and restaurants and across the road to the beach. It is gated so feels very secure leaving your car under a covered carport. I would definitely stay again.
Stayed 1 night in Sep 2023

10/10 Excellent

Julie

Stayed 3 nights in Sep 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a two bedroom upstairs apartment and loved it. The property is old and worn but perfectly clean and functional. It had everything we needed for our stay, is very secure and is close to the beach (across the road!) and shops/dining. The check in kiosk was easy to use by following the instructions and email we received a few days before our trip. We would definitely stay here again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Leslie Robert

Liked: Cleanliness, property conditions & facilities
The most comfortable bed/mattress and pillow I have ever slept on.
Stayed 1 night in Sep 2023

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thoroughly enjoyed staying here, right opposite beach, easy walking to places, place was clean, comfortable, easy check in and lady looking after place was lovely.
Stayed 2 nights in Aug 2023

10/10 Excellent

Joy

Stayed 1 night in Aug 2023

10/10 Excellent

Brett

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Kerry

Travelled with group
Disliked: Amenities
Ground level Room 6 at end of building was right next to cleaner’s storage room and pool entrance. Bedroom overlooked pool. In summer there would be no privacy. Although the kitchen and bathroom had been renovated, slats on Venetian blinds were either broken or missing. Another privacy issue. Premises were old and grounds untidy. Location good.
Stayed 1 night in Aug 2023

8/10 Good

Anurago

Liked: Cleanliness
Pleasant stay but replace couch please
Nice apartment, good shower, separate toilet, good bed. The couch in the living room is very uncomfortable, seat needs serious repair (support is broken) or the couch replacement. The apartment looses one star for that, but otherwise it was pleasant and good value for money. Lot's of restaurants and coffee shops and beach close by.
Stayed 3 nights in Aug 2023

6/10 Okay

Nikki

Travelled with partner
Disliked: Amenities, property conditions & facilities
The apartment although very outdated was clean with very basic facilities. The bed was comfortable. The furniture was extremely uncomfortable as the cane seats had collapsed and felt unsafe to sit on. The TV's were not very good as they did not have the terrestrial channels. Wifi was unstable and kept dropping out.
Stayed 2 nights in Jul 2023

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great space for a family that allowed us the space to be comfortable while away from home with all the creature comforts of a kitchen, living room etc.
Stayed 6 nights in Jun 2023

10/10 Excellent

Andrew

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
value for money in a great location
Stayed 1 night in Jul 2023

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, clean
Stayed 3 nights in Jul 2023

10/10 Excellent

Bob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room clan and quiet. Easy to find great location
Stayed 2 nights in Jul 2023

10/10 Excellent

Owen

Liked: Cleanliness, amenities, property conditions & facilities
Great position very central Nice tidy place
Stayed 2 nights in Jun 2023

10/10 Excellent

Jason

Liked: Cleanliness, room comfort
Great place great location
Stayed 1 night in Jun 2023

10/10 Excellent

Frank

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Les

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Julie

Liked: Cleanliness, property conditions & facilities
Handy clean and tidy..
Stayed 1 night in May 2023

4/10 Poor

Diane

Stayed 2 nights in May 2023

8/10 Good

Malcolm

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Coconut Palms is well located: across the road from the beach, and easy walking (for active walkers) to many options, including major shopping. A wide range of food outlets are nearby (easy walking).
Stayed 1 night in Apr 2023

6/10 Okay

Judith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a lovely little safe hideaway however the bed was disgusting with a dip in the bed that the topper could never fix.... worst bed we have ever slept in, such a shame
Stayed 1 night in Apr 2023

8/10 Good

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was everything you needed in a walkable distance. The room we stayed in was well presented and very neat and tidy.
Stayed 1 night in Mar 2023

10/10 Excellent

Phillip

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Erica

Stayed 1 night in Mar 2023

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Great location!
Stayed 2 nights in Mar 2023

10/10 Excellent

Joanne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Although it was the upper floor apartment it wasnt that bad on the stairs, had a full kitchen large bathroom 2 seperate bedrooms both with smart tvs comfortable beds crisp white sheets, right on esplanade great spot easy walk to everything and honestly it was great value for money we will definitely stay here again. Thankyou coconut palms hervey bay
Stayed 1 night in Mar 2023

10/10 Excellent

Esta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Near the beach and lots of different restaurants.
Stayed 1 night in Feb 2023

8/10 Good

Pam

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location plenty of room
Stayed 2 nights in Feb 2023

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location; everything you need for a self contained, relaxing week away!
Stayed 6 nights in Jan 2023

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, opposite the beach, the units were older but clean and tidy, private and quite.
Stayed 2 nights in Jan 2023

8/10 Good

Maree

Travelled with group
Liked: Cleanliness, room comfort
Peaceful palms
Property is in an excellent position with access to beach and food places.
Stayed 2 nights in Jan 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities
Great location and quiet. Facilities were good but dated.

8/10 Good

Jo-anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property very clean and comfortable. Walking distance to everything you need. Only one complaint was noise of automatic gate when you are in the closest unit. Would stay here again.
Stayed 2 nights in Nov 2022

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
This is a fantastic property I love the relaxed feeling when staying here, the kitchen and bathrooms are well equiped and clean.Highly recommend this property.
Stayed 1 night in Nov 2022