Helmsley Budget Hotels from RM376

"Breakfast was great good variety "

"Room lovely but Swimming pool and lounge area very dirty, pool not cleaned. Spa area dirty and mould on ceiling, showers filthy. Such a shame as visited a few years ago and was spotless."

"Great"

"Breakfast was lovely, very fresh and service was very good, all the staff at the hotel were friendly and welcoming, parking was easy as the car was taken and parked for us"

"Disappointing - very dirty pee stained mattress. I’ve emailed the hotel twice to avoid leaving this negative feedback online - but no reply, so here goes … There was an odd smell in the small room, I pulled back the sheets to see a big yellow pee stain on the mattress on one side, along with other stains across mattress. The big pee stain had also transferred to the mattress protector, which suggests the protector was put on the bed while the stain was still damp! I told reception, no apology but they did give me another room - not quite as nice and even smaller, but cleaner. (I maybe should have asked for upgrade or compensation?) The Churchill is a good looking hotel and great location but so very disappointing that they think it’s ok to let guests sleep on filthy mattresses that should be thrown out and replaced. If I’d not checked, then I would have been sleeping on a pee stained mattress (potentially still damp), which is disgusting. I hope no one else is unfortunate to stay in the room until the mattress has been replaced (1st room next to reception). It also raises the question- are any other beds in this dirty condition?"

"Room was clean, we didn't use the bar or have food."