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Reviews of Our Habitas AlUla

Our Habitas AlUla
Ashar Valley, Hegra, Madinah

Reviews

9.4

Exceptional

Rating 10 - Excellent. 34 out of 40 reviews" "
Rating 8 - Good. 2 out of 40 reviews" "
Rating 6 - Okay. 3 out of 40 reviews" "
Rating 4 - Poor. 0 out of 40 reviews" "
Rating 2 - Terrible. 1 out of 40 reviews" "

10/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hannoy, white plains

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow Im very grateful for habitas making my experience here worth while.I'm a solo traveler and it has been an amaking self reflective journey here. From their very attentive staff, wellness programs, to the most beautiful views. Everything was more than amazing
Stayed 4 nights in May 2024

10/10 Excellent

Victoria

Stayed 2 nights in Apr 2024

10/10 Excellent

Gino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Flavio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely phenomenal experience!! Worth the spicy price!
Stayed 1 night in Mar 2024
Response from Charles Saliba, Cluster General Manager on 5 Mar 2024
Dear Flavio,Thank you for sharing your experience with us! We’re thrilled to know that you enjoyed everything during your stay. We hope you join us again soon and look forward to creating new memories with you. With love,Our Habitas

10/10 Excellent

RAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyable staycation
Stayed 2 nights in Feb 2024
Response from Charles Saliba, Cluster General Manager on 5 Mar 2024
Dear Ran,Thank you for sharing your experience with us! We’re thrilled to know that you enjoyed everything during your stay. We hope you join us again soon and look forward to creating new memories with you. With love,Our Habitas

8/10 Good

Nathan Alson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Charles Saliba, Cluster General Manager on 9 Feb 2024
Dear Nathan, Thank you for rating your experience with us! Look forward to welcoming you back soon! With love, Our Habitas

10/10 Excellent

Kahlia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitas was an absolute dream, they offered an experience unlike any other
Stayed 1 night in Jan 2024
Response from Charles Saliba, Cluster General Manager on 9 Feb 2024
Dear Kahlia, Thank you for taking a moment to share your experience with us. We are so glad to hear you enjoyed everything during your stay.Look forward to welcoming you back soon! With love,Our Habitas

10/10 Excellent

STANLEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Charles Saliba, Cluster General Manager on 9 Feb 2024
Dear Stanley, Thank you for rating your experience with us! Look forward to welcoming you back soon! With love, Our Habitas

6/10 Okay

Cornelia

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Taking money from the credit card, no refund
the hotel is very nice, but.... I paid everything in advance. Nevertheless they asked for a deposit of SAR 1000.--. They did not block it like other hotels or rental car company do it, the realy took it from me creditcard.I am still waiting for a refund. Once, they wrote that the have tecnical problems, then the refund would take 3 months. No they even do answer my whatsapp. There everything goes via whatsapp. This is fraud what they do, even worse than a one star hotel
Stayed 2 nights in Dec 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the electric bikes to commute to breakfast, the travel advice and the sonic experience under the stars
Stayed 2 nights in Jan 2024
Response from Charles Saliba, Cluster General Manager on 9 Feb 2024
Dear Laura, Thank you for taking a moment to share your experience with us. We are so glad to hear you enjoyed the E-bikes and the food during your stay.Look forward to welcoming you back soon! With love,Our Habitas

10/10 Excellent

Laquisha

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort exceeded our expectations. We enjoyed everything. You will not be disappointed.
Stayed 2 nights in Nov 2023
Response from Habitas on 6 Dec 2023
Dear Laquisha,Thank you for your kind feedback. We are extremely delighted to hear from you and hope to see you again.With Love,

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Habitas on 6 Dec 2023
Dear Kevin,Thank you for 10 out of 10 rating. We appreciate it and we look forward to see you back here again.With Love

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location makes this property. The rooms are fantastic and the beds are comfortable. That outdoor shower was everything
Stayed 1 night in Nov 2023
Response from Habitas on 6 Dec 2023
Dear Keith,Thank you for your lovely feedback, we are glad that you enjoyed your stay with us.Looking forward to welcome you again.With Love,

10/10 Excellent

rolana, London

Travelled with group
Liked: Amenities
Awesome experience. Professional service and staff
Stayed 1 night in Nov 2023
Response from Habitas on 19 Nov 2023
Dear Rolana, We appreciate your review and feedback. It made our day. With Love,

10/10 Excellent

Mallika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Had a fabulous stay , the food the hospitality was outstanding. Loved the electric bikes proved in the room . Overall just outstanding.
Stayed 2 nights in Oct 2023
Response from Habitas on 24 Oct 2023
Dear Mallika, Thank you very much for your lovely feedback. It made our day. We are glad you enjoyed the food as well. Hope to see you again soon. With Love,

10/10 Excellent

hussein, Jeddah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic in every regard. Wholeheartedly recommended.
Response from Habitas on 18 Oct 2023
Dear Hussein, Thank you very much for your kind feedback. We'll be sure to share it with the rest of the family. Hope to see you again soon. With Love,

10/10 Excellent

Maria

IN LOVE with this hotel. Truly exceptional!
I ABSOLUTELY LOVE this hotel. I usually don’t stay in luxury hotels because I am always outside exploring and I prefer to spend money in experiences rather than accommodation, but this hotel is an experience! The location is unbelievable, the rooms are exquisite, the staff is amazing and welcoming, the food delicious and nourishing, the infinity pool is out of this world, and I can go on and on. I strongly recommend it. It is worth every penny!
Stayed 2 nights in Sep 2023
Response from Habitas on 9 Sept 2023
Hello Maria, Your review made our day! We are glad you enjoyed your experience. We will be sure to share your kind feedback with the rest of the family and hope to see you again soon. With Love,

10/10 Excellent

silvia, newton

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience
Stayed 4 nights in Sep 2023
Response from Habitas on 8 Sept 2023
Dear Silvia,Thank you for the 5 out of 5. We appreciate it and hope to see you back here soon. With Love,

10/10 Excellent

Abdullah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An oasis of the lovly landscapes of saudi,
Stayed 2 nights in Aug 2023
Response from Muhammed on 2 Sept 2023
Dear Abdullah,Thank you so much for your thoughtful comment, we will share your feedback with our team as well.Your review means a lot to us and hope to see you back here soon. With Love, Habitas

10/10 Excellent

Pedro L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Habitas on 16 Aug 2023
Dear Pedro, Thank you for taking a moment to share your experience with us. We’ll be sure to pass along your kind comments to the rest of our team and look forward to welcoming you back soon! With love,

10/10 Excellent

Naimur

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 2 nights in Aug 2023
Response from Habitas on 13 Aug 2023
Dear Naimur, Thank you for taking a moment to share your experience with us. We’ll pass along your kind comments to the rest of our team and look forward to welcoming you back soon! With love,

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
It's an amazing experience
Stayed 1 night in Aug 2023
Response from Habitas on 6 Aug 2023
Dear Wayne, Thank you for sharing your experience with us! We’re thrilled to know that you enjoyed everything about your stay. We’ll be sure to pass along your kind comments to the rest of our team and look forward to welcoming you back soon! With love,

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Habitas is an amazing place to stay - the location and surroundings are utterly beautiful. The pool is stunning and incredibly special and the food and juices are very good. The service is pretty poor because the staff are clearly not well trained which lets the hotel down. However it is clear that most of them are trying their best. Despite that, I would definitely stay again for the incredibly location, scenery and quiet.
Stayed 4 nights in Jul 2023
Response from Habitas on 4 Aug 2023
Dear Stephanie, Thank you for taking a moment to share your experience with us. We also love the pool and unique selection of beverages and are so glad to hear you enjoyed them as well. We’ll be sure to pass along your kind comments to the rest of our team and look forward to welcoming you back soon!We strive to offer our guests the highest level of service and are disappointed that this was not the case during your stay. We are working with our various departments to implement additional measures moving forward. Your feedback is important to us, and we value your honesty as we continue to grow and evolve. During your next visit, we hope to offer you a memorable and inspiring experience. With love,

10/10 Excellent

Nida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Habitas on 31 Jul 2023
Dear Nida, Thank you for taking a moment to share your experience with us. We are so glad to hear you enjoyed your stay with us. We’ll pass along your kind comments to the rest of our team and look forward to welcoming you back soon! With love,

10/10 Excellent

Andres

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I've ever been
Stayed 4 nights in Mar 2024

10/10 Excellent

Hanako

Stayed 1 night in Feb 2024
Response from Charles Saliba, Cluster General Manager on 5 Mar 2024
Dear Hanako, Thank you for rating your experience with us! Look forward to welcoming you back soon! With love, Our Habitas

10/10 Excellent

Stefan, Kempten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atemberaubende Landschaft, tolles Konzept. Transport und Taxi sind noch etwas ausbaufähig.
Stayed 5 nights in Dec 2023
Response from Charles Saliba, Cluster General Manager on 9 Feb 2024
Dear Stefan, Thank you for taking a moment to share your experience with us. We are so glad to hear you enjoyed your stay. We are also big fans of the landscape.Your feedback is important to us, and we value your honesty as we continue to grow and evolve.During your next visit, we hope to offer you a memorable and inspiring experience. With love,Our Habitas

10/10 Excellent

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grossartiges Hotel. Das Personal ist sehr freundlich, die Anlage ist einfach nur traumhaft schön und auch die Zimmer sind perfekt. Wir hatten hier einen traumhaft schönen Urlaub. Konstruktive Kritik: Die Speisekarte dürfte etwas grösser sein.
Response from Habitas on 6 Dec 2023
Dear Nicolas,Thank you for sharing your valuable feedback with us. We will definitely share your comments with our family members and look forward to see you again to create another memorable stay with us.With Love

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Habitas on 19 Nov 2023
Dear Friend, Thank you for your review, and hope to see you again.With Love,

6/10 Okay

Gleb, Berlin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful location, unorganized and not well-trained staff with reception/guest service/backoffice given the price tag
Stayed 2 nights in Oct 2023
Response from Habitas on 11 Nov 2023
Dear Gleb, Thank you so much for your lovely feedback. It made our day.With Love,

10/10 Excellent

Rajen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Habitas Alula is a life time experience. I cant wait to come back here again. from the location, food and customer service was just exceptional.
Stayed 2 nights in Aug 2023
Response from Habitas on 27 Sept 2023
Dear Rajen, Your review made our day. We appreciate your kind words and are excited for you to come back. Please let us know before you plan your next visit. With Love,

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Habitas on 13 Aug 2023
Dear Maria, Thank you for taking a moment to share your experience with us. We’ll pass along your kind comments to the rest of our team and look forward to welcoming you back soon! With love,

10/10 Excellent

Paisol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Habitas on 1 Aug 2023
Dear Paisol, Thank you for taking a moment to share your experience with us. We’ll pass along your kind comments to the rest of our team and look forward to welcoming you back soon! With love,

10/10 Excellent

Mejdi

Liked: Cleanliness, staff & service, property conditions & facilities
Phenomenal
Stayed 2 nights in Jul 2023
Response from Habitas on 31 Jul 2023
Dear Mejdi, Thank you for taking a moment to share your experience with us. We are so glad to hear you enjoyed your stay with us. We’ll pass along your kind comments to the rest of our team and look forward to welcoming you back soon! With love,

10/10 Excellent

YACINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent à tous point de vue
Bien qu’exigeant, séjour excellent à tous points de vue. Cadre, confort, excellente restauration… et le manager Rabih fait preuve d’un excellent sens de l’accueil et du service.
Stayed 2 nights in Apr 2023