Search Residences in Heathfield

"The staff here and other residents were lovely, friendly and helpful. I felt safe on my first solo trip as a young woman so thank you! The common areas are good for reading/laptop work and having the water tap by reception was good for staying hydrated throughout the trip. Sharing a room with others was overall a good experience and I had no trouble :) Very peaceful vibes here I would come again if i stay in Brighton another time!"

"Good hotel with everything we needed for a one night stay. Friendly and helpful staff, too."

"The reception area was welcoming. We were upgraded from a standard room overlooking the beach - I would hate to see what the standard room looked like. Our room was clean but very out-dated and tired looking. The shower cubicle was surrounded by mould and the bathroom windows could not open. As you looked out of the window all you saw was bird muck everywhere. The windows were single glazed so you heard everything outside. The breakfast was self service and okay. If you are vegetarian you had to order your sausages. The coffee was good and the staff were very friendly. "

"Clean modern hotel. Friendly and polite staff. In a great location right at the city centre. Discounted parking opposite the hotel also. Breakfast option was very good. "

"Excellent location, lovely room and great breakfast. "

"Room was decent, they had built a different type of shower to the ones in sutton ibis hotel lower quality in my opinion but worked fine. One bedside lamp was broken and they tried to fine me for it but was broken before we arrived so be sure to report any faults while you are there. Staff were polite and breakfast was standard, enjoyed it but could have nicer sausages. Would stay again "

"Here’s a polished version that keeps it honest but reads more smoothly: Stayed one night in a family room with my two teenage sons. The room had one double and two single beds, with tea and coffee provided. We had a lovely sea view, which was a real highlight. The room was clean, with fresh towels and bed linen. There was a fan in the room, but it was still quite hot during the day and overnight due to the weather. On the positive side, the staff were very welcoming and the breakfast was excellent. The location is also convenient, with a Co-op supermarket close by."

"Room was clean spacious, I can’t fault it. Beds very comfortable. At check in a gorgeous black man called, Henrich I think that’s his name,very welcoming very friendly, engaging, professional and looking absolutely gorgeous. First morning breakfast was fresh and delicious. Second and third morning breakfast was a let down. Tasteless wrinkly tomatoes, tasteless mushrooms beans look like they have been on stand for too long looking dry at the top, no yoghurt. On the second day I went out with my son who has special needs and a medical condition, we didn’t stay out for too long because he was over heating due to his condition. Upon arriving upstairs my room key refused to open the door, my son is screaming panicking and I needed to go to the room asap to shower him so he can cool down, I asked the housekeeper to help me open the door, she refused I showed her my key she refused again , I called reception and told them the situation but the receptionist couldn’t understand what I was saying, at this point my son is hysterical , screaming scratching, then the housekeeper realises the situation was serious she opened the door. I went in , took care of my son . Soon after i went to the reception to sort my keys out. A receptionist called Gionni large built with glasses, I told him my keys need to be activated, With arrogance and disrespect he tells me that without proof of id he will not activate my key, Manager stepped in, confirmed details on system and issued 3 news sets of keys."

"Lovely room, spotless, beds & pillows a little hard. Crisp linen and fresh towels and gorgeous shower gels and soaps etc supplied. Little disappointed nothing on the tv other than paid for movies, couldnt even listen to radio or watch freeview when chiling out for a while. Room was lovely and quiet and nice blackout curtains too. "