Bespoke Heart of England hotels

"Easy access to NEC. Helpful staff and options for meals and exercise. A repeat visit & glad to return."

"Very clean and nice room. Good breakfast. "

"Very last minute booking due to issues with another hotel, due to the stress the hotel staff kindly upgraded our room which was very generous. Staff were very accommodating and kind, didn’t have to wait long for anything at all, everything we could possibly need was available to us within a matter of minutes. Hotel was very nice and clean, very comfortable beds. The amenities were great within the hotel. Very good location and walkable. Would definitely stay here again. Great staff and great hotel. "

"Hotel was lovely, pool was lovely but most importantly every staff member was so friendly and made such an effort with my daughter who’s birthday it was - it really made her day - was just perfect "

"Beautifully renovated to reflect 1920’s vibe - we loved being so central opposite Gaucho and the parking and shopping was much easier to walk to than we thought. Power shower great and Penhaligon toiletries made it extra special. We will return "

"Excellent choice of breakfast, limited restaurant menu however it’s decent. Walking distance to a lot of great places, being in the city centre. Canal walk is 5 mins walk, library, eating places. Staff was polite and helpful. Wish had a swimming pool but otherwise 5/5 Do account for parking (£15-21 / day) and clean air zone charges £8/day "

"The property is in a great location for getting out and around Birmingham. It is very clean and breakfast options are good. Staff are very polite, helpful and friendly. "

"Very good"

"Convenient location, great parking, friendly staff. Only negative was other guests making noise in the lobby but that is no fault of the hotel"