Hotel berdekatan Taman Desa Hartshill Hayes

"Hotel was over booked, they did not respect my room. Booked me into another hotel."

"Most things were excellent except for the booking system. The hotel website had a phone number but no email! When the phone number was called we were asked what we wanted before being referred to just 1 of 2 options, with no chance of talking to a person. The phone would continue ringing for a little while before timing out. We were given no chance of leaving a message or to ask for a call back. We had to cancel our original booking in order to rebook using a different 3rd party website...

"I had no breakfast but liked the car park "

"Great for one night staff. Parking very tight and small car park"

"Very quiet and peaceful area, right next to a church and a town square. Own kitchen and restaurant. Only had breakfast and it was great. Shower and WiFi also worked as it should"

"second time staying here first time was great this time not so. All water wasn’t working for at least two hours and had no notice, staff was rude over the phone when I was asking for help with something, a leak was coming through the lights in my room and the staff didn’t help just told us to stay in the room and there was nothing they can do"

"Big room"

"Friendly welcome, clean tidy room, no smells, two small spiders. Comfy bed, nice hot shower. Breakfast was excellent, good choice."

"Yes"

"Fantastic stay. Lovely room. Free parking and £10 for our dog to stay ( 2 night stay) food was lovely and we could take our dog with us. The staff were fab made a fuss over our dog and nothing was too much trouble for us or her. Opposite, there is a field that you can take your dog for a walk. Thank you for a lovely stay. We will definitely be back. "

"Hotel and room really clean Leisure facilities really good"

"I have to say I waa really surprised at how nice this place was. The only issue for me (being a bigger bloke) was i couldn't fit in the shower as it only has a s.mall opening but I was able to get around ."

"The staff were very helpful & informative. The breakfast buffet could have more items however it was still decent. For breakfast, we were offered vegetarian sausages seperately as the buffet did not have any vegetarian sausages. That was very thoughtful of the staff. The room had everything we required, a hairdryer, a fridge (requested earlier), a fan & were able to adjust the heating in the room. The spa facilities were nice & clean."

"Good : Easy to find, great comms, generally very clean indeed, quality of bathroom (great shower) and general decor far exceeded my expectation. Bad : False fire alarm at 4.30am, used underwear and socks from.previous guest in a drawer."

"Massive sprawling hotel, obviously extended time after time. Good large room, clean, all facilities. Good spa area, slightly run down in the changing rooms, just needs redecorating. Friendly staff. Decent breakfast "