Hotel Dekat Hartland House Spa

"Quick process by helpful staff."

"Perfect for a stop over from the Scotland to the south coast. Great size family room with 3 proper beds (2 single and a double) great for a family. Dog friendly too!"

"The hotel left heated towel rails on during the middle of a heatwave. Two visits to reception led to provision of a useless fan. Despite complaints to management no partial or full refund was offered on the basis it was a hot weekend. This is without doubt the worst place I've stayed. Avoid unless you want to melt in the room followed by a good old fashioned dose of Management gaslighting...."

"Welcoming owners Helen and Andy provide a warm, comfortable and luxurious B&B in the heart of lovely Eccleshall. Helen's artsy skill are shared in abundance, with every little detail attended to. Our room overlooked the beautiful garden at the back of the property, adjacent to private car parking, and a gentle stroll down to the town. We plan to stay again, truly a delightful experience."

"All round great experience"

"The breakfast was not great. I appreciate it is a pub though and different from a hotel"

"This is a charming country house and everyone was amazing. We enjoyed a walk around the property and the food was spot on. You can’t go wrong staying here if in the neighborhood. If you’re also familiar wrote ceramics, you’ll find several ships about 10-15 mins away that is a great place to browse and shop. "

"Room looked like it was still undergoing a refurbishment. Curtains poor standard with hooks missing Radiator cover missing shoddy paint work Door lock unfinished "

"I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process"

"Hotel has recently reopened so there’s bound to be some snagging. No bin in room or bathroom, no towel rail, part of door jarm not painted. No staff to be seen at breakfast and went to reception to ask for eggs as none left. Staff on reception were helpful and apologised. The bedding and bathroom was clean and staff told me that the hotel has been fully refurbished. The dining room and hotel has an elegant but cosy feel."

"No food available on site,no cameras switched on for car park safety,crack in bathroom sink with units tired . All furniture tired and old. Tv we’re old and small.coat hangers missing and damaged. Very noisy residents made it hard to sleep "

"All okay with staff breakfast and bar but room size was too small and double bed size not enough for two adults"

"Apart from me having to contact them and the stress of getting and returning the keys place and staying were great and hoatwas excellent at sorting it out just process and key access needs to be improved"

"Terrible communication and not clean at all "

"清潔な室内、便利なデスク。 シャワーが少し弱いかな。 朝食付きでおいしい。 パーキングもホテルの前で便利"

"Great stay. Highly recommended"