Hotel berdekatan Hampton Roads Iceplex

"Clean"

"I had a very good experience. Here we ran into one problem where the toilet in our room some kind of way went out, and they immediately fixed it and put us in a different room no hassle whatsoever very friendly staff in the property was well kept we enjoyed all of the amenities the pool, & breakfast."

"The staff was amazing I love them dearly. They accommodated mi when needed and made my 35th birthday a delight."

"Awesome Stay."

"No breakfast for a pricey stay"

"The room was clean and most of the staff was very nice. It was a little noisy but sometimes you just have that in a busy hotel on a holiday weekend. They charged an refundable $100 fee for incidentals. Haven't received my refund yet. Hopefully this week."

"The AC in our King bed with pull out sofa bed room was terrible. Temperature could not be controlled. Wall thermostat was almost unusable. Expedia stated a $100 pet fee when I booked, but I was charged $150. In addition, there was no mention of a daily parking fee of $5.30 when I booked or at check-in. We left a day early and I understand we would not be refunded that last night even though we did not stay there, but we were also charged that parking fee for a parking space we did not use. The...

"I have never booked a room and only shown up for it to be canceled. The hotel blamed Expedia, and Expedia blamed the hotel. You both left me to fend for myself. I was a traumatic experience after 9 hours of driving. I hope I do NOT have a charge on my card since I keep getting surveys."

"This place is long overdue for a renovation. The rooms don't look well maintained."

"The area was ok. Check in and check out was fast and smooth. Rooms could've been cleaner. Bed and pillows uncomfortable, but we just needed to sleep and booked here. Parking was great, basically right at each door. No breakfast, but close to some restaurants. "

"Room was prepaid thru Expedia but when we arrived they did not have a room for us. We were told unexpectedly some rooms went down and the hotel was full so they did not have a room for us. At 10:30 pm the manager began to look for an alternative hotel despite other guests checking in while we waited. Eventually 30 mins later they said good news someone else cancelled so we can stay! If I had known that Expedia bookings were treated as a lower priority not guaranteed I would not have booked...

"Room was nice and tidy, and the hotel is in a convenient location."

"Great area. Close to shopping, food and the interstate. Bed mattress needs to be replaced. Sunk in it like a sink hole."

"I didn’t even make it five minutes before I was back at the front desk asking for a refund. The moment I opened the door to my room, it was immediately clear that no amount of sleep deprivation could make this acceptable. The condition of the room was genuinely shocking — not in a “budget hotel, manage your expectations” way, but in a “this should not be rented to human beings” way. Everything looked worn beyond the point of no return: the kind of wear that tells you maintenance hasn’t been a...

"The fact I made it to the hotel before 10pm only to be told after I paid for the reservation that they were sold out. The front desk agent was outside lobby smoking weed with people who were out there braiding hair. She was so high she couldn’t focus. Then put me in the system as a no show. I was so livid. I had to go to another hotel in the middle of the night. That hotel is awful and the manager should be checking the property regularly at night!"

"Staff and clean room."

"Roach infested"

"Worst place ever"