Indoor pool, pool loungers

Reviews of The Barrington Hotel

3.5 out of 5
The Barrington Hotel
1875 Barrington St, Halifax, NS

Reviews

8.0

Very good

Rating 10 - Excellent. 1178 out of 2977 reviews" "
Rating 8 - Good. 931 out of 2977 reviews" "
Rating 6 - Okay. 451 out of 2977 reviews" "
Rating 4 - Poor. 258 out of 2977 reviews" "
Rating 2 - Terrible. 159 out of 2977 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Scott

Travelled with partner
Disliked: Property conditions & facilities
Just wouldnt stay again. Lipstick on blankets. Hair in tub
Stayed 1 night in Apr 2024
Response from Guest Services on 1 May 2024
Thank you for sharing your feedback, Scott. We apologize for the issues you encountered during your stay. Your comments regarding the cleanliness of the blankets and tub are concerning, and we will address these matters with our housekeeping team to ensure improvements are made. We hope to have the opportunity to regain your trust in the future.

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the hotel very quiet,and location is great
Stayed 1 night in Apr 2024
Response from Guest Services on 1 May 2024
Hello Troy,We're thrilled to hear that you found our hotel quiet and enjoyed its convenient location! Your satisfaction is our priority, and we're glad we could provide a peaceful and well-situated stay for you. We hope to welcome you back for another great experience soon!Warm regards,

8/10 Good

William, Shediac

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay!
Stayed 2 nights in Apr 2024
Response from Guest Services on 1 May 2024
Hello William,We're delighted to hear you enjoyed your stay with us! Your positive experience is what we strive for. We appreciate your feedback and hope to have the pleasure of hosting you again soon!Warm regards,

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service
The room we stayed in on the first floor was very old and could definitely use some updating. There wasn't air conditioning so the room was sweltering hot at times, particularly after showering (no fan in the bathroom either) and the windows didn't open. The walls were super thin so we heard a lot of other guests in neighboring rooms/the hallway. The hotel is in a fabulous location and extremely walkable to so many downtown locations (and right by a bus stop). The proximity to Scotia Square was also incredibly convenient, as was it being attached to the pedway link system. The staff was friendly, without exception. We stayed for two nights and nobody came to clean our room or replace towels in between but I believe that's standard practice in Halifax now. We ate one meal at the restaurant in the hotel and it was great (server was awesome). The front desk staff let us store our bags after we checked out since our flight wasn't until later, which was great. The hotel felt very safe. Prices were good compared to other hotels in the area, although the rooms could definitely use some updating. Would definitely stay here again.
Stayed 2 nights in Apr 2024
Response from Guest Services on 30 Apr 2024
Hello Ashley,Thank you for sharing your detailed feedback about your recent stay with us. We appreciate your compliments on our convenient location, friendly staff, and the quality of our restaurant service. We apologize for any inconvenience caused by the condition of your room, lack of air conditioning, thin walls, and the housekeeping oversight. Your comments will be shared with our team for improvement. We're glad to hear that you found our hotel safe and enjoyed the value for the price. We look forward to welcoming you back and hope to provide you with an even better experience next time.Warm regards,

8/10 Good

Lynn

Liked: Cleanliness, staff & service
This is good value for the location and convenience. The rooms are showing their wear but clean and comfortable
Stayed 1 night in Apr 2024
Response from Guest Services on 30 Apr 2024
Hello Lynn,We appreciate your feedback and are glad you found our hotel to be good value with its convenient location. While our rooms may show some wear, we're committed to providing clean and comfortable accommodations for our guests. We hope to welcome you back for another pleasant stay in the future.Warm regards,

6/10 Okay

Gaurav

Business traveller
Liked: Staff & service
Disliked: Amenities
I feel it's not maintained properly and not cleaned. There was no water in the room, no slippers.
Stayed 1 night in Apr 2024
Response from Guest Services on 30 Apr 2024
Hello Gaurav,We genuinely appreciate your feedback and apologize for any inconvenience regarding maintenance and cleanliness. While we don't offer bottled water in the rooms, we do provide a complimentary water dispenser in the lobby for your convenience. Your insights are invaluable as we strive to enhance our services, and we hope to have the chance to provide you with an improved experience in the future. Thank you for bringing this to our attention.Warm regards,

8/10 Good

Stefanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was nice stay. The room we had was a bit noisy everytime someone used the washroom or water. The staff was friendly. The parking was a little far for my preference but definitely wasn’t an issue.
Stayed 3 nights in Apr 2024
Response from Guest Services on 1 May 2024
Hello Stefanie,Thank you for your feedback! We're glad to hear you enjoyed your stay overall and found our staff friendly. We apologize for the noise disturbance from the water and will look into ways to address it. We appreciate your understanding regarding the parking situation and hope to welcome you back soon.Warm regards,

4/10 Poor

Abel

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Hospitality is another form of marketing, canceled my paid off room; they lost money spent on the decoration It disappointed me as a former Marriott hotel receptionist is that I arrived at the hotel around 10pm ATL from the airport, guest service stuff including the supervisor couldn’t honour me the room which was fully booked and paid for being short of $50 of deposit even though I guaranteed to replace the card with enough money in the morning Guest service underestimated my ability and showed ignorance Bothers my heart, I returned in the morning for my last night since I had 2 and the room wasn’t even sold that last night, yet the same last night stuff still used same card I had; so inhumane! Even with airport tiredness, my night was canceled which left me with no place to go in a city where I’m not used to Gym wasn’t accessible at around 9 to 10pm young girls were still playing in the pool making it weird for any adult to get in the gym, both connected! Key couldn’t work even though it was during open hours For this worse guest service I’ll never get my leg here and neither people I know won’t be referred Thank you for a great cleaned and decorated room to the room attendant Haliia🙏
Stayed 2 nights in Apr 2024
Response from Guest Services on 1 May 2024
Hello Abel,Thank you for taking the time to share detail of your recent experience at our hotel with us. We sincerely apologize for the inconvenience you experienced during your stay. It's disheartening to hear about the challenges you faced with our guest service and access to amenities. Rest assured, we'll address these issues with our team to ensure better communication and service in the future. Your feedback is valuable to us, and we hope to have the opportunity to restore your faith in our hospitality on any future visits to the area.Warm regards,

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that it was close to all amenities.
Stayed 1 night in Apr 2024
Response from Guest Services on 30 Apr 2024
Thank you for your positive feedback, Judith. We're pleased to hear that you appreciated our hotel's proximity to amenities during your stay. We look forward to welcoming you back to The Barrington Hotel in the future!

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Central to everything.
Stayed 1 night in Apr 2024
Response from Guest Services on 30 Apr 2024
Thank you for your feedback, Jennifer. We're pleased to hear that you found our hotel central to everything during your stay. We hope to welcome you back for another enjoyable visit soon!

8/10 Good

Arthur

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Guest Services on 1 May 2024
Thank you for your survey Arthur

8/10 Good

John

Liked: Staff & service
The property was a bit old an tired
Stayed 4 nights in Apr 2024
Response from Patrick on 30 Apr 2024
Dear John,Thank you for sharing your experience. We appreciate your feedback and apologize for any inconvenience caused by the condition of our property. Rest assured, we are actively working to address any areas that may need improvement to enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Warm regards,

10/10 Excellent

Paul

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Central
Stayed 5 nights in Apr 2024
Response from Patrick on 29 Apr 2024
Thank you greatly for your exceptional rating and comments Paul!

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown
Stayed 1 night in Apr 2024
Response from Patrick on 29 Apr 2024
Thank you greatly for your exceptional rating and comments Robert!

10/10 Excellent

Oi Yee

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Apr 2024
Response from Guest Services on 29 Apr 2024
Helle Oi Yee,Thank you for your positive feedback. We are glad to know that our service met your expectations. We look forward to welcoming you back to our hotel with even better experience.Warm regards

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Apr 2024
Response from Patrick on 29 Apr 2024
Thank you greatly for your exceptional rating Ryan!

4/10 Poor

Natasha

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The parking for this hotel is soooo far away. You have to park in a parking garage. Then take an elevator into Scotia square center. Then walk through the mall, through a bridgeway, then an escalator. Then another really long hall and finally get to the hotel lobby. Very inconvenient if you have luggage or children. The room was also extremely hot. I put the thermostat as low as it would go (16 Celsius) and I doubt it actually got below 22. Room was outdated and old. I wouldn’t stay here again.
Stayed 2 nights in Apr 2024
Response from Patrick on 29 Apr 2024
Dear Natasha,Thank you for taking the time to share your experience with us. We apologize for any inconvenience you may have encountered during your stay, particularly with regards to the parking situation and the temperature in your room.We understand that the distance from the parking garage to the hotel lobby can be less than ideal, especially when carrying luggage or traveling with children. We will certainly take your feedback into consideration as we strive to improve the overall guest experience.Regarding the temperature in your room, we apologize for any discomfort you experienced. Our maintenance team will investigate this matter to ensure that all of our rooms are properly climate-controlled for our guests' comfort.We appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future, providing you with a more enjoyable stay.Best regards,

10/10 Excellent

Pamela, Hanwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean and comfortable
Stayed 2 nights in Apr 2024
Response from Patrick on 29 Apr 2024
Thank you greatly for your exceptional rating and comments Pamela!

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night. Quick, quiet and convenient. Never disappoints.
Stayed 1 night in Apr 2024
Response from Patrick on 29 Apr 2024
Thank you greatly for your exceptional rating and comments Hunter!

4/10 Poor

Tricia

Business traveller
Disliked: Amenities, property conditions & facilities
Outdated. Old carpet and furniture made for air quality in the room
Stayed 3 nights in Apr 2024
Response from Patrick on 29 Apr 2024
Dear Tricia, We are deeply sorry to hear about your experience. Your feedback is invaluable to us, and we would like to sincerely apologize for falling short of your expectations. Warm regards,

10/10 Excellent

Julie

Travelled with family
Clean. Ask to get wine glasses in room and they were here in no time. Amazing!!!!
Stayed 1 night in Apr 2024
Response from Guest Services on 28 Apr 2024
Hello Julie,Thank you for your glowing review! We're thrilled to hear that you found our accommodations clean and that our staff promptly fulfilled your request for wine glasses. We hope to welcome you back soon for another amazing experience!Warm regards,

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Patrick on 29 Apr 2024
Thank you greatly for your exceptional rating Lori!

2/10 Terrible

Kristy

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This placed needed a face lift 10 years. At this point it is visably starting to decay. Stained mattress, windows that stick, no AC, trash scattered in the hallways that stayed there the length of my trip. Do not recommend.
Stayed 2 nights in Apr 2024
Response from Patrick on 27 Apr 2024
Dear Kristy,Thank you for sharing your feedback about your recent stay with us. We sincerely apologize for falling short of your expectations and for any inconvenience you experienced during your visit.We take your comments seriously, and we assure you that we are committed to addressing the issues you mentioned. Your feedback regarding the condition of our property, including the stained mattress, sticky windows, lack of AC, and cleanliness concerns, will be shared with our management team for immediate action. Maintaining a clean and comfortable environment for our guests is of utmost importance to us, and we will take steps to ensure that these issues are rectified promptly.We understand your disappointment and frustration, and we sincerely apologize for any inconvenience this may have caused. Please know that your feedback is valuable to us, and we will use it to improve our services and facilities for future guests.We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Warm regards,

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and great staff.
Stayed 1 night in Feb 2024
Response from Patrick on 26 Apr 2024
Thank you greatly for your exceptional rating and comments James!

2/10 Terrible

Karthick

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel I have ever stayed.
Stayed 2 nights in Apr 2024
Response from Patrick on 28 Apr 2024
Dear Karthick,We are deeply sorry to hear about your experience. Your feedback is invaluable to us, and we would like to sincerely apologize for falling short of your expectations.Warm regards,

10/10 Excellent

Ray

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Staff were very welcoming , friendly and professional. It is pet friendly as well. Access to lots of restaurants/ entertainment within walking distance. Parking is across the street, which can be done using the covered pedway. We will stay there whenever we are in Halifax. Thank You
Stayed 1 night in Apr 2024
Response from Patrick on 26 Apr 2024
Thank you so much for sharing your positive experience, Ray! We're thrilled to hear that you enjoyed your stay with us and that our staff made you feel welcomed and taken care of. We're glad you found our location convenient and appreciated our pet-friendly policy. It's fantastic to know that you'll be choosing to stay with us again whenever you're in Halifax. We look forward to welcoming you back!

4/10 Poor

Ahmad Jawad

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Guest Services on 26 Apr 2024
Thank you for your survey Ahmad Jawad

8/10 Good

Lovepreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on 25 Apr 2024
Hello Lovepreet,Thank you for reviewing our hotel. If you have any comments or suggestions to share, we'd love to hear them. Your input helps us improve our services for you and other customers.Warm regards,

8/10 Good

Larry, Yarmouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a distance from the hotel. Rooms are starting to look quite dated. Overall it was clean and served the purpose. Location is great and the pedways are nice.
Stayed 1 night in Apr 2024
Response from Guest Services on 24 Apr 2024
Thank you, Larry, for your feedback. We appreciate your comments regarding the parking distance and room condition. We're glad to hear that overall, your stay served its purpose and that you enjoyed the convenient location and pedways.

6/10 Okay

Adam

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Didn’t clean rooms once on a 3night stay
Stayed 3 nights in Apr 2024
Response from Guest Services on 24 Apr 2024
Hello Adam,Thank you for sharing your feedback. We apologize for any inconvenience caused. It seems our policy of not providing daily room cleaning might not have been clearly communicated. While our standard practice does not include daily room cleaning, please note that cleaning services are available upon request. our feedback is invaluable, and we'll work to improve our communication to ensure a better experience for our guests.Warm regards,

10/10 Excellent

Mary Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. It sucks that you have to pay for parking but the prices is conducive to the extra cost and pedways get you there without having to go outside.
Stayed 1 night in Apr 2024
Response from Guest Services on 21 Apr 2024
Hello Mary Ann, Thank you for your positive feedback! We're thrilled to hear you enjoyed your stay with us. While we understand your concern about parking fees, we hope the convenient access through pedways enhanced your overall experience. We appreciate your support and hope to welcome you back soon!Warm regards,

10/10 Excellent

Philip

Stayed 3 nights in Apr 2024
Response from Guest Services on 26 Apr 2024
Thank you for your survey Philip

10/10 Excellent

donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close by everything! …very convenient spot to base yourself as a tourist!
Stayed 2 nights in Apr 2024
Response from Patrick on 20 Apr 2024
Thank you greatly for your exceptional rating and comments Donald!

2/10 Terrible

Riley

Disliked: Amenities
Staff was not friendly. Front desk does not care about their customers.
Stayed 2 nights in Apr 2024
Response from Patrick on 20 Apr 2024
We apologize for your disappointment, Riley. Your feedback is important, and we're committed to improving. We'll address your concerns with our team to enhance our customer service. If you have any additional details to share about your stay, please don't hesitate to contact us.

10/10 Excellent

Brittany, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here because it was lower priced than other hotels in the area for a second time now. Rooms are clean but a little outdated. Parking is nearby but should be noted that it’s a bit of a walk if you have mobility issues. Easy enough to use the 15 minute check-in zone right out front to unload before parking a vehicle.
Stayed 2 nights in Apr 2024
Response from Patrick on 20 Apr 2024
Thank you so much for choosing to stay with us again, Brittany! We're delighted to hear that you found our accommodations clean and appreciated our competitive pricing. Your feedback regarding the room's condition and parking accessibility is duly noted, and we'll certainly take it into consideration for future improvements. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

6/10 Okay

Charlie

Travelled with family, Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Parking was fair away, room was dirty, there was people calling in the hallway and parents going on and staff didn’t seem to care
Stayed 2 nights in Apr 2024
Response from Patrick on 20 Apr 2024
Dear Charlie,We appreciate you taking the time to share your feedback with us. We're sorry to hear about your experience regarding the parking distance, cleanliness of the room, and disturbances in the hallway. Please accept our sincere apologies for any inconvenience you encountered during your stay. We take your comments seriously and will address these issues with our team to ensure that such lapses in service and cleanliness are rectified promptly. Your comfort and satisfaction are of utmost importance to us, and we hope for the opportunity to regain your trust and welcome you back for a much-improved experience in the future.Warm regards,

8/10 Good

Nadia

Liked: Cleanliness, staff & service, amenities
Excellent location, room and building could use a little work. The gym is very small and hot but does the trick for a quick workout while travelling. The rooms are a decent size and very clean. Would certainly stay here again.
Stayed 2 nights in Apr 2024
Response from Guest Services on 19 Apr 2024
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed our excellent location and found our rooms to be clean and of a decent size.Your comments regarding the condition of the building and the size of our gym are duly noted. We appreciate your constructive feedback, as it helps us identify areas for improvement.Rest assured, we will take your suggestions into consideration as we strive to enhance the overall experience for our guests.We're delighted to know that you would choose to stay with us again, and we look forward to welcoming you back on your next trip.If there is anything specific you would like us to address or if you have any further comments, please feel free to reach out to us.Warm regards,

8/10 Good

Gregory

Liked: Staff & service, property conditions & facilities
Convenient location. Stayed many times before. Room this time wasn’t all that clean. Air a little misty and bathroom could have been better
Stayed 1 night in Apr 2024
Response from Patrick on 20 Apr 2024
Dear Gregory,Thank you for choosing to stay with us again and for taking the time to share your feedback. We truly value your loyalty and appreciate your continued support.I apologize for the cleanliness issues you encountered during your recent stay. Providing a comfortable and pristine environment for our guests is a top priority for us, and it's disappointing to hear that we fell short of meeting your expectations this time. Rest assured, I have shared your comments with our housekeeping team to ensure that necessary improvements are made to prevent such issues from occurring in the future.We are committed to delivering exceptional experiences to all our guests, and we sincerely hope to have the opportunity to welcome you back again soon, so we can provide you with the outstanding stay you deserve.Warm regards,

10/10 Excellent

Pamela

Business traveller, Travelled with group
It was alright but had to do a lot of walking no parking at hotel and the room was too far especially for someone with disabilities like me
Stayed 1 night in Apr 2024
Response from Guest Services on 19 Apr 2024
Thank you for sharing your recent experience with us. We understand your concerns about the walking distance and parking situation, especially for guests with disabilities.We apologize for any inconvenience caused. Your feedback is valuable, and we'll explore ways to improve accessibility and convenience.We hope to welcome you back and provide a more comfortable stay.Best regards,

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location in downtown halifax
Stayed 1 night in Apr 2024
Response from Guest Services on 19 Apr 2024
Thank you for taking the time to share your feedback with us! We're delighted to hear that you found our hotel's location in downtown Halifax to be to your satisfaction. Providing a convenient and centrally located experience for our guests is always a top priority for us.We hope you had a wonderful stay with us and that you were able to explore all that downtown Halifax has to offer. If you have any further comments or suggestions, please don't hesitate to reach out to us. We value your input and look forward to welcoming you back on your next visit to the area.Warm regards,

2/10 Terrible

Jamie

Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Patrick on 20 Apr 2024
Thank you for your ratingJamie !

8/10 Good

Malcolm, Cornwall

Travelled with partner
Enjoyed our stay, but found parking to be a problem. After finding the parking garage, we found it difficult taking luggage and bags to our room. Seemed quite a distance.
Stayed 1 night in Apr 2024
Response from Patrick on 18 Apr 2024
Hi Malcolm,Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your stay overall, but we apologize for the inconvenience you faced with parking and transporting your luggage. Your feedback is valuable to us, and we'll certainly look into ways to improve this aspect of our service to ensure a smoother experience for our guests in the future. We hope to welcome you back for an even better stay next time.Best regards,

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Guest Services on 19 Apr 2024
We were thrilled to receive your glowing feedback. Thank you for taking the time to share your experience with us.Your satisfaction is our top priority, and we are delighted to hear that we were able to meet your expectations during your stay. It was truly a pleasure having you as our guest.We look forward to welcoming you back for another exceptional stay in the future. If there is anything else we can assist you with, please do not hesitate to reach out.Warm regards,

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Apr 2024
Response from Guest Services on 18 Apr 2024
Thank you for your feedback and for choosing to stay with us. We're glad to hear you had a positive experience overall. Your comments are appreciated and will help us improve. We hope to welcome you back soon for an even better stay.Best regards,

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Guest Services on 18 Apr 2024
Thank you so much for your fantastic feedback and for awarding us a perfect score! We are absolutely thrilled to hear that you had such a wonderful experience during your stay with us.Your kind words truly mean the world to us and serve as motivation for our team to continue delivering exceptional service to all our guests. It's guests like you that make our efforts worthwhile.We look forward to welcoming you back for another fantastic stay in the near future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warmest regards,

6/10 Okay

Michele

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Guest Services on 18 Apr 2024
Thank you for sharing your feedback with us. We're sorry to hear that your experience didn't meet your expectations. Your comments are valuable, and we'll use them to improve. We hope to welcome you back for a better stay soon.Best regards,

8/10 Good

dylan

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Enjoy the property usually but room I had floor was wet in places around the bed and air conditioner didn’t seem to be working room was very warm
Stayed 1 night in Apr 2024
Response from Guest Services on 17 Apr 2024
Thank you for your recent feedback. We apologize for the inconvenience caused by the issues in your room. Rest assured, we are addressing them promptly to ensure a comfortable stay for all our guests. We appreciate your understanding and hope to welcome you back soon for an improved experience.Best regards,

10/10 Excellent

Gagandeep Singh

Liked: Cleanliness
Stayed 3 nights in Apr 2024
Response from Guest Services on 17 Apr 2024
Thank you for your incredible feedback and for rating your recent stay with us. We are thrilled to hear that you had such a fantastic experience at our hotel.Your satisfaction is our top priority, and we're delighted that we were able to meet and exceed your expectations. It's guests like you who make our job so rewarding.We truly appreciate your kind words and your decision to stay with us. We look forward to welcoming you back soon for another exceptional stay.Warm regards,

8/10 Good

Belinda

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location is perfect.
Stayed 3 nights in Apr 2024
Response from Patrick on 15 Apr 2024
Thank you greatly for your exceptional rating and comments Belinda!

4/10 Poor

Courtney

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no parking on site, which was vary inconvenient for me as I have an infant and was also traveling with my partially dissabled mother. Lost of noisy people up and down the halls at all hours of the night and partying. The restaurant doesnt open until 8am on the weekends and they dont serve continental breakfast which was inconvenient for us travelling early in the morning. The outside of the building by the lobby door had many cigarette butts littering the side walk and also found some empty and partially full alcohol cans laying around. It was not a good experience for us.
Stayed 1 night in Apr 2024
Response from Patrick on 15 Apr 2024
Dear Courtney,Thank you for sharing your feedback with us.We sincerely apologize for the inconvenience caused by the lack of on-site parking, We understand the importance of accessibility and comfort, and we regret that we fell short in meeting your expectations in this regard.Your concerns about noise disturbances, cleanliness, and the restaurant's operating hours are duly noted. We take these matters seriously and will address them promptly with our team to ensure that such issues are not recurring.We appreciate your candid feedback, as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience that aligns with our standards of excellence.Best regards,