View from room

Reviews of Hotel Halifax

3.5 out of 5
Hotel Halifax
1990 Barrington St, Halifax, NS

Reviews

8.2

Very good

Rating 10 - Excellent. 1577 out of 3520 reviews" "
Rating 8 - Good. 1091 out of 3520 reviews" "
Rating 6 - Okay. 474 out of 3520 reviews" "
Rating 4 - Poor. 242 out of 3520 reviews" "
Rating 2 - Terrible. 136 out of 3520 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice older Hotel with all the modern amenities. We had a great stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Rob

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience. Great Hotel with clean facilities.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kaleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds, nicely appointed rooms, massive television, quality bathroom products and starbucks in room coffee. Restaurant òffers great prices and delicious comfort fare. Try the Jerk Chicken Skewers.
Stayed 2 nights in Apr 2024
Response from Guest Services on 1 May 2024
Thank you for takin the time to provide us with your feedback, Kaleigh. We are glad you enjoyed our restaurant and your stay with us.

2/10 Terrible

Jared

Travelled with family, Business traveller
Liked: Amenities
Disliked: Property conditions & facilities
Peeling wallpaper stained tub only nice thing was the tv and lobby
Stayed 1 night in Apr 2024

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good stay thank you
Stayed 1 night in Apr 2024
Response from Guest Services on 1 May 2024
Thank you for the feedback, Isabelle. We are glad you have enjoyed your stay with us.

10/10 Excellent

Genevieve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Walking distance to Scotiabank Centre and Halifax waterfront. Most importantly, the folks at check-in were exceptionally informative, helpful and friendly. Two thumbs up!
Stayed 2 nights in Apr 2024
Response from Guest Services on 1 May 2024
Thank you for taking the time to provide us with your feedback, Genevieve. We are glad that we could help making your stay memorable.

10/10 Excellent

Dorene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, the staff is super friendly
Stayed 2 nights in Apr 2024
Response from Guest Services on 29 Apr 2024
Thank you for takin the time to provide us with your feedback, Dorene. We are are glad you have enjoyed your stay overall.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Services on 30 Apr 2024
Thanks for the rating, Joshua.

8/10 Good

F

Liked: Cleanliness, staff & service, amenities
Air conditioner is too loud, everything else is perfect
Stayed 1 night in Apr 2024
Response from Guest Services on 29 Apr 2024
Dear guest, we appreciate your feedback regarding the air conditioner noise and are glad to hear that everything else met your expectations. We will promptly address the issue to ensure a comfortable stay for future guests. Thank you for bringing this to our attention.

6/10 Okay

Alex

Travelled with partner
Liked: Staff & service
The parking could not accommodate my truck, had to park three blocks away in another lot. At check in I had reserved the room on one card but then asked to switch cards at check in and they wouldn’t let me. Elevator was extremely slow waiting for 15 mins to get off forth floor. Eventually decided to take stairs, once in stairwell, doers to exit were locked. Had to continue going down the stairs and eventually got lost and ended up in alley way. Several guests tried to enter our room. They had gotten a room attendant eventually which was called by the guests trying to enter to unlock the door which he did. I was just exiting the shower and shocked to find them at my door way. Is this how guests are treated. I’d like a refund or something for Compensation for this
Stayed 1 night in Apr 2024

6/10 Okay

Sadiq

Travelled with family and small children
Horrible beds, not so clean, old furniture and washrooms.
Stayed 1 night in Apr 2024
Response from Guest Services on 27 Apr 2024
Hello Sadiq, We sincerely apologize for the inconveniences you experienced during your stay. We are committed to providing exceptional service and will address your concerns promptly to ensure a more comfortable experience for all our guests. Thank you for bringing these issues to our attention.

8/10 Good

Donato

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Guest Services on 29 Apr 2024
Hello Donato, thank you for your survey!

10/10 Excellent

Johann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visit to Halifax. Had a room with a lovely view of the harbour. The building is on the older side which has its own charm. It is connected to a food court/shopping area which is nice!
Stayed 2 nights in Apr 2024
Response from Guest Services on 27 Apr 2024
Hello Johann, Thank you for choosing to stay with us during your first visit to Halifax. We're delighted to hear that you enjoyed the view of the harbor from your room and appreciated the charm of our historic building. We're also glad that you found convenience in our connected food court and shopping area. We hope to welcome you back for another memorable stay in the future.

2/10 Terrible

Phoebe

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The convenience of hotel being connected to Scotia Square and the other facilities like the casino was very nice. My low rating comes from many things. Day 1 we arrived to the hotel at ~4pm when our check in was 3pm. We were late due to our flight being delayed. When we arrived, we were told that our room was not ready… To “accommodate” for us, they offered to downgrade our room to a room with an interlocking door the room next to us along with it being smaller. We said that we would wait for our room to be cleaned as we did not want this room. After waiting our room was finally ready. On our first day we went out so we did not get to fully settle into our room and inspect it properly. On our second day, we noticed many stains on the bed along with blood splattered blankets AND a g string underwear behind the chair in the room. Upon calling downstairs and complaining the receptionist stated to me over the phone to “just give it to the cleaners when they come in tomorrow.”. I had to fight with them over the phone and demand them to do something in order to get the situation sorted… They finally agreed to give us a room change. Upon arriving in our new room, this room was the room with the interlocking door connecting to the room next door, had STAINED bedding, smaller than our last room, had musky smell to the washroom, and things like wifi connectivity, water pressure, etc. were worse compared to our last room. We were only offered free parking for the last 3 days of our stay
Stayed 5 nights in Apr 2024

8/10 Good

Harold, Shediac Cape

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one elevator was functional, they were working on repairing another one
Stayed 2 nights in Apr 2024
Response from Liudmyla on 27 Apr 2024
Dear Harold, Thank you for choosing the Hotel Halifax for your recent travels to Halifax. Thank you for your feedback, our elevator is back to operation, and we will be glad to see you again.

10/10 Excellent

darwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Services on 28 Apr 2024
Thanks for the rating, Darwin.

10/10 Excellent

F

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Everything was good except air conditioner, it’s too loud, I can hardly imagine if anyone can sleep under the sound, I have to turn it off if I want to sleep, but it’s so cold after that, I will have to reconsider next time, by the way the ladies at front door are very nice
Stayed 1 night in Apr 2024
Response from Guest Services on 27 Apr 2024
Dear Guest, we appreciate your feedback and apologize for the inconvenience caused by the loudness of the air conditioner. We will address this promptly to ensure a more comfortable stay for our guests. Thank you for recognizing the friendliness of our front desk staff. We hope to welcome you back for a more enjoyable experience in the future.

10/10 Excellent

Stella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff cleanliness and comfy beds
Stayed 1 night in Apr 2024
Response from Liudmyla on 27 Apr 2024
Dear Stella, we appreciate your positive feedback. Your recognition of our staff friendliness and comfortable beds is very important for us. We are looking forward to welcoming you again.

6/10 Okay

Zyrene

Travelled with partner
Liked: Cleanliness, staff & service
Great location, it’s right beside downtown with a lot of tourist spots and food places. Highly recommend it to any one wanting to see downtown Halifax. Parking is covered in a building right beside the hotel with a passageway through an office building, so it’s convenient. However, on my second night, my validated parking ticket won’t work. Some flaws in the building during my stay was two lifts were not working. Twice, my key cards won’t work on my door—I was told by the staff it can’t be near cellphones, magnets, or batteries… but overall, wonderful and friendly staff.
Stayed 2 nights in Apr 2024
Response from Guest Services on 27 Apr 2024
Hello Zyrene, Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed our hotel's prime location and convenient parking facilities. We apologize for any inconvenience caused by the issues with your parking ticket and the elevator during your stay. Rest assured, we will address these matters promptly to ensure a seamless experience for our guests in the future. We appreciate your kind words regarding our friendly staff and hope to welcome you back for another enjoyable stay soon.

6/10 Okay

Gregory

Business traveller
Disliked: Amenities, property conditions & facilities
Elevators not working meant a queue each time going to and from the room.
Stayed 5 nights in Apr 2024
Response from Liudmyla on 27 Apr 2024
Dear Gregory, Thank you for choosing the Hotel Halifax for your recent travels to Halifax. We apologize for inconvenience caused by waiting time for elevator. We are pleased to inform that it has been fixed now. It will be a pleasure to see you again.

10/10 Excellent

Erika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We read the reviews prior to our stay and they were either 2/10 or 10/10. After our stay, I would incline towards the positive rating for this place. Yes, the elevators are an issue, but the staff is more than accommodating and patient and friendly. During our two nights stay, we had no issues that a little patience didn’t solve. Elevators did their part and that is what mattered at the end of the day. The hotel is clean, well kept and offers many services. The pool and gym are easily accessible and tidy. The location is everything: being walking distance from many tourist attractions definitely makes it a good option for accommodation.
Stayed 2 nights in Apr 2024
Response from Guest Services on 27 Apr 2024
Hello Erika, thank you for sharing your experience with us! We're thrilled to hear that you had a positive stay overall. We appreciate your understanding regarding the elevator situation and are glad to know that our staff provided excellent service throughout your visit. We take pride in maintaining a clean and well-kept environment, and it's wonderful to hear that you found our facilities convenient and accessible. We hope to welcome you back again soon for another enjoyable stay!

2/10 Terrible

Prabhjot

Disliked: Amenities
Staff not cooperating
Stayed 1 night in Apr 2024
Response from Liudmyla on 27 Apr 2024
Dear Prabhjot, Thank you for taking the time to share your recent experience at the Halifax Hotel with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Halifax.

8/10 Good

Robert, Porters Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Solid - as always.
Stayed 1 night in Apr 2024
Response from Liudmyla on 27 Apr 2024
Dear Robert, We are delighted to have been your chosen hotel during your recent stay in Halifax. It was truly a pleasure to serve you. We hope you choose to create more memories here whenever your travels bring you back to Halifax.

8/10 Good

Jewel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was distorted due to construction of highway improvements. I understand that these things have to happen. Overall, I enjoyed my brief stay at this hotel. Very happy with the good price and freedom to cancel if any changes.
Stayed 1 night in Mar 2024
Response from Guest Services on 27 Apr 2024
Hello Jewel, Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your stay overall and found value in our pricing and flexible cancellation policy. We apologize for any inconvenience caused by the highway construction, and we appreciate your understanding. We look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Liudmyla on 27 Apr 2024
Dear Matt, We are delighted to have been your chosen hotel during your recent stay in Halifax. It was truly a pleasure to serve you.

8/10 Good

Balpreet

Travelled with family
Everything was good
Stayed 1 night in Apr 2024

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and the staff were very nice. Parking is a bit confusing however they did msg me specific instructions on how to access the hotel from the underground parking. Would stay here again!
Stayed 1 night in Apr 2024
Response from Guest Services on 25 Apr 2024
Thank you for taking the time to provide us with your feedback, Janet. We are glad you have enjoyed your stay with us.

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Staff was great
Stayed 1 night in Mar 2024
Response from Guest Services on 25 Apr 2024
Thanks for the feedback, Janelle.

10/10 Excellent

Mary-Ann

Stayed 2 nights in Apr 2024
Response from Guest Services on 27 Apr 2024
Hello Mary-Ann, thank you for your survey!

8/10 Good

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean. Parking was expensive 2 of the 3 elevators were not working and there was an event going on so long line ups. Staff was friendly
Stayed 6 nights in Apr 2024
Response from Guest Services on 27 Apr 2024
Hello Denise, Thank you for your feedback. We appreciate your positive comments regarding the cleanliness of our property and the friendliness of our staff. We apologize for any inconvenience caused by the elevator situation and event-related wait times. We continuously strive to improve and hope to welcome you back for a smoother experience in the future.

8/10 Good

Margaret

Liked: Staff & service, property conditions & facilities
Lovely hotel. Construction around the front made walking in/around it a bit challenging
Stayed 1 night in Apr 2024
Response from Guest Services on 25 Apr 2024
Thank you for takin the time to provide us with your feedback, Margaret. We are glad you enjoyed your stay overall even with the big downtown renovation project challenges.

8/10 Good

Serge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was ok but service at desk is very slow
Stayed 1 night in Apr 2024
Response from Liudmyla on 27 Apr 2024
Dear Serge, Thank you for choosing the Hotel Halifax for your recent travels to Halifax. We apologize for the delay in service. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience.

8/10 Good

H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in waterfront Halifax
Stayed 10 nights in Apr 2024
Response from Guest Services on 24 Apr 2024
Hello H, Thank you for your positive feedback! We're delighted to hear you enjoyed your stay at our waterfront hotel in Halifax. We strive to provide exceptional experiences for all our guests and look forward to welcoming you back soon.

6/10 Okay

Aparjeet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They don't have parking
Stayed 1 night in Apr 2024
Response from Liudmyla on 27 Apr 2024
Dear Aparjeet, Thank you for taking the time to share your recent experience at the Halifax Hotel with us. We regret to hear you weren't aware about our parking options. Please reach out to us before your next stay to obtain the necessary information. We will be glad to hear from you.

4/10 Poor

K.L.

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Services on 27 Apr 2024
Hello K.L, thank you for your survey!

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and room was comfortable. A close walk to many areas downtown.
Stayed 1 night in Apr 2024
Response from Guest Services on 24 Apr 2024
Hello Jamie, Thank you for your kind feedback! We're delighted to hear that you enjoyed our friendly staff, comfortable rooms, and convenient location. We hope to welcome you back again soon!

2/10 Terrible

Celia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly disappointed. You could hear everything until all hours, especially when trying to sleep. Also had a large balcony that was shared with several rooms, we weren’t expecting this. Overall very unpleasant. We got very little sleep.
Stayed 2 nights in Apr 2024
Response from Guest Services on 24 Apr 2024
Hello Celia, Thank you for sharing your feedback with us. We sincerely apologize for the disturbance you experienced during your stay. Your comfort and rest are of utmost importance to us, and we regret that we fell short of meeting your expectations in this regard. We will take your comments into consideration to ensure a more enjoyable experience for our guests in the future.

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in lady was excellent, we really appreciated her help after our lo g flight .
Stayed 3 nights in Apr 2024
Response from Guest Services on 23 Apr 2024
Hello Steven, thank you for your feedback! We're delighted to hear that you had a positive experience with our check-in staff. Safe travels!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great stau
Stayed 1 night in Apr 2024
Response from Guest Services on 23 Apr 2024
Hello John, thank you for your feedback! We're glad to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future!

8/10 Good

Sonya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ease of finding the hotel, parking directions, friendliness of staff and overall stay was amazing. However 2 of 3 elevators were down majority of the stay which was inconvenient at times but i cannot wait to return!!! Definitwly will recommend to friends and family!
Stayed 2 nights in Apr 2024
Response from Guest Services on 22 Apr 2024
Thank you for taking the time to provide us with your feedback, Sonya. We apologize for the inconvenience of having our elevator down for the weekend.

6/10 Okay

Frédéric and Isabelle

Travelled with family
Liked: Cleanliness, staff & service
This is not our first time at this property. We keep coming back for the price and location. But they need to do something about their elevators. There is always one (and this time 2 out of 3!) not working. The place is old but our rooms have been « decent » in terms of cleanliness. Having access to a patio door is also nice if it’s sunny out.
Stayed 1 night in Apr 2024
Response from Guest Services on 23 Apr 2024
Hello Frédéric and Isabelle, Thank you for your continued patronage and valuable feedback. We sincerely apologize for the inconvenience caused by the elevator issues during your recent stay. Rest assured, we are actively addressing this matter to ensure smoother operations. We appreciate your compliments regarding our competitive pricing, convenient location, cleanliness standards, and patio access. Your satisfaction is our priority, and we look forward to welcoming you back for an even more enjoyable experience.

8/10 Good

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good. My only complaint is that the front desk wouldn't validate my parking even though I received emails saying they would. Also, the signs in the parkade displayed that they would. I ended up having to pay $24 for parking
Stayed 1 night in Apr 2024
Response from Guest Services on 23 Apr 2024
Hello Tyler, thank you for choosing to stay with us and for sharing your feedback. We sincerely apologize for any inconvenience caused regarding the parking validation discrepancy. We will investigate this matter further to ensure consistency with our communication and signage. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for an improved experience.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a small issue with the elevators, but other than that it was a great experience.
Stayed 2 nights in Apr 2024
Response from Guest Services on 22 Apr 2024
Thank you for taking the time to provide us with your feedback, Darren. We apologize for the inconvenience of having our elevator down for the weekend.

10/10 Excellent

randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room air was noisy
Stayed 3 nights in Apr 2024
Response from Guest Services on 22 Apr 2024
Thank you for taking the time to provide us with your feedback, Randall. We will pass you comments to our maintenance team regarding the HVAC unit.

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was only 1 elevator working
Stayed 1 night in Apr 2024
Response from Guest Services on 22 Apr 2024
Thank you for taking the time to provide us with your feedback, Kenneth. We apologize for the inconvenience of having our elevator down for the weekend.

8/10 Good

Pawel

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is a charming 50 year old hotel in downtown. It is dated and needs some updating. Speaking with the desk on check out this property is about to go a full transformation. The are around is currently under reconstruction and will be for some time. Looking forward to staying again to see all the renovations
Stayed 1 night in Apr 2024
Response from Guest Services on 20 Apr 2024
Hello Pawel, thank you for your feedback and understanding! We're thrilled to hear you enjoyed your stay despite the current state of the property. We're indeed embarking on an exciting transformation to enhance your future experiences. We appreciate your patience during the reconstruction in the surrounding area and can't wait to welcome you back to witness all the renovations firsthand!

10/10 Excellent

Emine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind service
Stayed 3 nights in Apr 2024
Response from Guest Services on 20 Apr 2024
Hello Emine, thank you for your kind words! We strive to provide exceptional service to all our guests. We look forward to welcoming you back soon.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
If you gotta eat, the restaurant, downstairs is the best place. I ordered burger fries sweet potato fries. it was the best burger I ever had also got to meet chef
Stayed 2 nights in Apr 2024
Response from Guest Services on 20 Apr 2024
Hello Victor, We're thrilled you enjoyed your meal! Our chef takes pride in crafting delicious dishes, and we're delighted you had the opportunity to meet them. Looking forward to serving you again soon!

10/10 Excellent

Krissy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful experience
Stayed 1 night in Apr 2024
Response from Guest Services on 20 Apr 2024
Dear Krissy, we're thrilled to hear that! Thank you for choosing us for your stay.

2/10 Terrible

Jake

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smelt like fish
Stayed 1 night in Apr 2024
Response from Guest Services on 20 Apr 2024
Hello Jake, thank you for taking the time to share your valuable feedback. It has come to our attention that the service you received during your recent stay did not meet your expectations. For this, we sincerely apologize. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Halifax.