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Hotel Zagakukan

2.5 star property

Choose dates to view prices

Located close to Hakone Hot Springs, Hotel Zagakukan has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
The current price is RM863
RM956 total
21 Jun - 22 Jun

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About this property

Hotel Zagakukan

  • Hotel near Hakone Hot Springs
  • Near Fuji-Hakone-Izu National Park, Hotel Zagakukan provides everything you need. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
  • A 24-hour front desk, a lift and smoke-free property
  • Room features
  • All guest rooms at Hotel Zagakukan include perks, such as first-run films and air conditioning, as well as amenities, such as free WiFi and safes.
  • Other amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Spring water baths, free toiletries and hairdryers
    • 49-inch LCD TVs with Netflix, Hulu and streaming services
    • Premium channels, first-run films and heating

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Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 11 and younger are not allowed at this property; all guests older than 11 are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Children 11 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hotel Zagakukan pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Zagakukan?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Zagakukan on 21 Jun 2026 start from RM863, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Zagakukan?

There is free parking nearby.

What time is check-in at Hotel Zagakukan?

Check-in start time: 5:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Zagakukan?

Checkout is at 1:00 PM.

Where is Hotel Zagakukan located?

Located in Yumoto, this hotel is steps away from Hakone Hot Springs, Key Hiraga Museum and Hakone Toy Museum. Shogenji Temple and Sounji Temple are also within 10 minutes. Hakone Yumoto Station is 6 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

10

Cleanliness

9.6

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 113 out of 132 reviews
Rating 8 - Good. 16 out of 132 reviews
Rating 6 - Okay. 2 out of 132 reviews
Rating 4 - Poor. 0 out of 132 reviews
Rating 2 - Terrible. 1 out of 132 reviews

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a modern Japanese style simple hotel within easy walking distance of everything in Hakone-yumoto. Check-in was smooth and helpful. The room was well equipped and scrupulously clean although not huge it was big enough. The beds are low to the floor and the lighting subdued (as it is throughout the hotel) in the Japanese style, the shower was excellent. Staff were helpful. Would I stay here again - yes.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice getaway from the busy city life. The room was beautiful and clean and that private onsen was the best part! Definitely a memorable stay here. My wife and I are planning on staying here again and booking more nights.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Carmen Yuek-Po

Liked: Cleanliness, staff & service, amenities
Amenities were great.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful small hotel, well located just outside the central area. Very spacious rooms, slick modern decor, lots of space to relax and store your things. Our room was on the top floor with a private rooftop onsen that was absolutely fantastic. The rooms don’t really have much in the way of windows or views, but the overall experience is marvelous. There is no food service in the hotel but there are many options nearby.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great location! Excellent service from friendly staff.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Staff is very friendly and helpful. Onsen is clean and delightful. Great location.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
nice size room. Great in room Onsen
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jamelah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place the room and how quiet it is
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quietness of the hotel was great! The private onsen was heaven!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. The service was great and the hotel was clean and spacious compared to many others we stayed at during the trip.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

thanawat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private rooftop onsen with modern ryokan-style room supported by AI-assisted controls for lights and air conditioner. Walkable to 7-Eleven nearby to buy drinks and snacks for onsen dipping. Conveniently located close to Hakone-Yumoto station to start the Hakone loop trip and/or return to Odawara station.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful traditional style (but modern) hotel close to the station at Yumoto in the heart of Hakone. Ideal base for exploring the mountains, spas and lakes around Mount Fuji.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my 1-night stay here. Friendly and helpful staff. I was able to leave luggage before check-in and after checkout. The hot spring spa was excellent. I’d definitely stay again.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ryane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time here. The hotel room was spacious and clean and the private onsen was amazing each night after miles of walking and hiking. If we ever come back to Hakone we would definitely stay here. Perfect location. Easy walk from the train and the hotel held our luggage before checkin so we could explore a bit.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

KIN BONG

Liked: Cleanliness, amenities, property conditions & facilities
Wife and I love this place. Very quiet and personal hot tub is nice even though it is a bit smaller than I expected. Would try the bigger room next time. Location is good but will need a little bit of walk from station if you don't drive (we didn't). Would be nicer iff we didn't have to lift our luggage for the stairs at front door. Not impossible but it might be an obstacle for some other ppl.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Johanna Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Hakone

We had a fantastic stay in Zagakukan in Hakone. We were celebrating our honeymoon, and the staff made our visit very special, with best service and nice bedding in the room! Unforgettable and the private onsen on tre rooftop was amazing! Highly recommend 2 nights in this hotel.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Andrew J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Short, easy walk from the train station. Room was spacious and had excellent amenities.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location, close to train station and walking distance to restraints. Very Quiet-the Zagakurkan was fully booked and we did not hear outside noise from anyone. The facility harboured a relaxing zen like atmosphere. The amenities in the room promoted a withdraw from the business of normal life. We would look to stay here again if we were in the area.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in Hakone. We booked a room with the private onsen and it was so worth it. Would highly recommend to anyone who is looking to book a place to stay in Hakone that is also close and in walking distance from Hakone Yumoto Station.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent! Our room was extremely nice, quiet and clean. The attached private onsen on the roof made for an incredible experience. Truly lovely area and I hope to stay again!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazingly helpful and property was clean. Worth the price in my opinion.
Stayed 1 night in May 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel!

Everything was great. The check-in was smooth. Staff super friendly and the room was amazing. They had tons of amenities for their guests. This is a hotel worth visiting!
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Jyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the private onsen connected to the hotel room. It really made for a romantic experience
Stayed 1 night in May 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Taste of Luxury

Beautiful Rooms, incredibly relaxing atmosphere.
Stayed 1 night in Dec 2023