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Reviews of Hakone Guesthouse toi - Hostel

1 out of 5
Hakone Guesthouse toi - Hostel
278-1 Miyanoshita, Hakone, Kanagawa

Reviews

8.8

Excellent

Rating 10 - Excellent. 15 out of 31 reviews" "
Rating 8 - Good. 13 out of 31 reviews" "
Rating 6 - Okay. 2 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

8.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Drew H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foo was an amazing host, I had a great time each night I was there. The atmosphere was very welcoming and cozy, the onsen onsite was very relaxing after a long day of walking.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ali

Stayed 3 nights in Feb 2024

10/10 Excellent

Esmond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice friendly dog at the front. :)

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uncomfortable
The mat of the tatami is very dirty. Although the quilt cover is clean, the quilt is very dirty. There is a lot of dust in the room. It's very uncomfortable to live in it.
Stayed 1 night in Apr 2023

10/10 Excellent

Amanda N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Humble, peaceful, cute and great vibes
Stayed 1 night in May 2023

8/10 Good

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host was communicative and willing to help. Host went out of his way to fulfill one of my requests. I enjoyed my stay. Would recommend to others who wish to stay at a hostel/guest house instead of a hotel. Facilities were clean.
Stayed 1 night in Nov 2022
Response from Hakone guest house toi on 20 Nov 2022
Thank you very much for staying in our guesthouse and posting great review.We are looking forward to welcome you again!

8/10 Good

Taniesha, City

Travelled with partner
Liked: Cleanliness, staff & service
Nice guest house surrounded by nature and friendly staff. It’s a bit uphill, but accessible, about 10 minutes walk from Miyanoshita onsen bus stop ( 15 minutes from Kowakudani train station)
Stayed 1 night in Mar 2022

8/10 Good

Online

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay at a decent price
We got a family room which was big japanese room with futons and a table. The host gave us some board games which kids played while we were there. There is a private onsen and shower and toilet which are shared by guests. There is a cafe/bar onsite which we did not use but looked good. Completely tea is available at the property. For parking we had to pay 500 yen per day. The host is japanese and can speak English fluently. He guided us with places we could see nearby. I felt it was a nice place and pretty cheap too. Kids went to onsen multiple times and enjoyed it a lot. The location is also very near to hakone open air museum.
Stayed 2 nights in Nov 2021

8/10 Good

JIANTONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

JIANTONG

Stayed 1 night in Feb 2024

8/10 Good

JIANTONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

M

Stayed 1 night in Dec 2023

8/10 Good

MIKA

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
泊まるだけなら必要な物は揃ってあるし、買う事も出来る。 また観光するにもちょうど良い位置にあるので車でも公共交通機関を利用するにしても便利だと思う 一人用温泉も、とても良かった
Stayed 1 night in Dec 2023

6/10 Okay

Toyoji

Stayed 1 night in Dec 2023

8/10 Good

SHUICHI

Liked: Staff & service, property conditions & facilities, room comfort
温泉のあるゲストハウス
宮ノ下駅からは上り坂で徒歩20分。(駅に向かっては15分) 住宅地にあるゲストハウスです。オーナーが親切に案内してくれました。お風呂は1人用ですが、温泉があるのがありがたいです。なお、バス利用の場合は「上底倉」が最寄りのバス停になります。(徒歩5分)
Stayed 1 night in Nov 2023
Response from Hakone guest house toi on 11 Nov 2023
この度は当ゲストハウスにご宿泊いただき、ありがとうございます。また、レビューをご投稿いただきましてありがとうございます。またのご利用を心よりお待ち申し上げております。

8/10 Good

CHOR KIU

Liked: Staff & service, amenities, property conditions & facilities
There were cockroaches in bathroom. Only suitable for visitor with cars. Only have 2 convenient shops in the vicinity. Train track just next to the premises and noise from train. Cleanliness in room was fine. Staff was nice. Very attractive and competitive price.
Response from Hakone guest house toi on 20 Sept 2023
Thanks for your review! We're looking forward to see you again!

8/10 Good

SHUICHI

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Cheah

Stayed 1 night in Dec 2022

10/10 Excellent

Takumi

Stayed 1 night in Dec 2022

10/10 Excellent

minoru

Travelled with family
Liked: Cleanliness, staff & service
設備は古いが温泉があり感動した。スタッフの心遣いが非常に良い。
Stayed 1 night in Aug 2022

10/10 Excellent

MAKOTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お兄さんが二人で経営してるようです。二人とも感じが良かったです。 広くはないけど温泉があります。 レストランはロビーも兼ねているので、持ち込みして食事ができます。 電車でも来れる立地はいいですね。 機会があればまた来ます。
Stayed 1 night in Aug 2022

8/10 Good

M.k

Liked: Cleanliness, staff & service, property conditions & facilities
ザ・ゲストハウスといったところ。 使いやすいと思う。 箱根のとてもいいところにあっていろんなところに行きやすい。 駐車場もあり（別途料金はかかるが）レンタカーやマイカーでも利用できる。 壁は薄く、隣の話し声はガンガン入ってくるのでそこは我慢するところだと思うが、ゲストハウスなら仕方ないことであろう。 中はかなり綺麗にされていて好感がもてた。 また使わせてもらいたいと思う。
Stayed 1 night in Jul 2022
Response from 箱根ゲストハウスtoi on 16 Jul 2022
この度は当ゲストハウスにご宿泊いただきまして、誠にありがとうございます。 また、素晴らしいレビューをご投稿いただき、ありがとうございます。 引き続き、高いご評価をいただけますよう精進していきたいと思います。 またのご利用をスタッフ一同心よりお待ち申し上げております。

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

のりゆき

Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適。
気持ちよく滞在できました。
Stayed 3 nights in Mar 2022

10/10 Excellent

Mikio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夜は飲み会に誘って頂きました！ 2時間くらい話聞いてくれてすごく盛り上がりました！ オーナーさんは34歳で経験豊富なので色んな話が聞けますよ！
Stayed 1 night in Dec 2021

8/10 Good

Miwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とてもとても感じの良いスタッフさんが出迎えてくださいました。地元の方ともとても素敵な関係を築いていらっしゃって、宿泊者の方とも楽しくお話をさせて頂きました。 また、機会があれば、ぜひ利用させて頂きたいと思います！ありがとうございました！
Stayed 2 nights in Aug 2021
Response from Hakone guesthouse toi on 1 Sept 2021
この度は当ゲストハウスをご利用いただき、誠にありがとうございます。 また、素晴らしいレビューをご投稿いただき、大変うれしく思っております。 またのご利用をスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

misao

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ありがとう
スタッフの方々が親切で、細かいところまでご配慮いただきました。 本当に感謝しています。 ありがとうございました。
Stayed 1 night in Aug 2021
Response from 箱根ゲストハウスtoi on 17 Aug 2021
この度は当館をご利用いただき誠にありがとうございます。 今後もより良いサービスを心掛けて邁進してまいります。 またお会いできること楽しみにしております。

10/10 Excellent

みさお

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの方々が、細かい所までご配慮してくれて、本当に感謝しています。
Stayed 1 night in Aug 2021
Response from 箱根ゲストハウスtoi on 17 Aug 2021
この度は当館をご利用いただき誠にありがとうございます。 今後もより良いサービスを心掛けて邁進してまいります。 またお会いできること楽しみにしております。

10/10 Excellent

RYOSUKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Hakone guesthouse toi on 24 Oct 2020
この度は当ゲストハウスをご利用いただきまして、 誠にありがとうございます。 また、素晴らしいご評価をいただき、スタッフ一同大変うれしく思っております。 皆様の快適な楽しいご滞在に寄与できますように、これからも精進していきたく存じます。 またのご利用をスタッフ一同、心よりお待ち申し上げております。