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Quality Inn & Suites

2.5 star property
Art Deco hotel with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Lobby
Lobby
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Parking included
The current price is RM342
RM383 total
includes taxes & fees
21 Jul - 22 Jul

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for 1 King Bed, Accessible Roll In Shower, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

1 King Bed, Accessible Roll In Shower, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, Multiple Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
Shower/bath combination
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Sofa bed - double
Pillow-top bed
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Private bathroom
Shower/bath combination
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
920 Dual Hwy, Hagerstown, MD, 21740

What's nearby

  • Hagerstown Dog Park - 2 min drive - 1.8 km
  • Maryland Theater - 3 min drive - 2.2 km
  • Washington County Museum of Fine Arts - 5 min drive - 3.6 km
  • Hagerstown Premium Outlets - 5 min drive - 4.9 km
  • Pennsylvania Dutch Market - 6 min drive - 5.2 km

Getting around

  • Martinsburg Station - 33 min drive
  • Washington Dulles International Airport (IAD) - 77 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Supreme Buffet - ‬15 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Hagerstown Pizza Brothers on Eastern Blvd - ‬7 min walk
  • ‪Dolce - ‬3 min drive

About this property

Quality Inn & Suites

Hotel in the city centre
Consider a stay at Quality Inn & Suites and take advantage of a free breakfast buffet, laundry facilities and a gym. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
You'll also find perks such as:
  • Free self-parking
  • Motorhome/coach/lorry parking, multilingual staff and a 24-hour front desk
  • A vending machine, a front desk safe and a computer station
  • Guest reviews give top marks for the helpful staff
Room features
All 73 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

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Comfort Suites

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  • Pet-friendly
  • Parking included
  • Free WiFi
8.2 out of 10, Very good, 964 reviews
The price is RM422
RM473 total
includes taxes & fees
3 Aug - 4 Aug
Comfort Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have any lifts

Property is also known as

Comfort Inn Hagerstown
Comfort Inn Hotel Hagerstown
Comfort Inn Hagerstown Hotel
Quality Inn Hagerstown
Quality Hagerstown
Comfort Inn Suites Hagerstown
Quality Inn & Suites Hotel
Quality Inn & Suites Hagerstown
Quality Inn & Suites Hotel Hagerstown

Frequently asked questions

Is Quality Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Quality Inn & Suites?

As of 7 Jul 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on 21 Jul 2025 start from RM 341.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn & Suites?

Self-parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Quality Inn & Suites?

Checkout is at 11 AM.

Where is Quality Inn & Suites located?

Located in the heart of Hagerstown, this hotel is within 2 miles (3 km) of Maryland Theater, Hagerstown Dog Park and Discovery Station at Hagerstown Inc.. Washington County Museum of Fine Arts and Pennsylvania Dutch Market are also within 3 miles (5 km).

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Quality Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 297 out of 1001 reviews
Rating 8 - Good. 347 out of 1001 reviews
Rating 6 - Okay. 196 out of 1001 reviews
Rating 4 - Poor. 82 out of 1001 reviews
Rating 2 - Terrible. 79 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10

Room was quiet, renovated, clean and easily accessible from the highway. Check-in was fast and there was plenty of parking.
Stayed 1 night in Jun 2025

6/10

Breakfast was awful. Rooms were clean.
Stayed 1 night in Jun 2025

8/10

Good for the price. Terrible water pressure in shower. Needs hand held shower wand
Stayed 1 night in Jun 2025

4/10

The hotel was much further off the highway than expected and was a little sketchy. Very Loud bar across the street - the Havana? No elevator and the room smelled funny. Bed was comfortable and we slept well.
Stayed 1 night in Jun 2025

10/10

Front desk was amazing
Stayed 1 night in Apr 2025

2/10

We had to leave in the middle of the night the cigarette smoke was too much for my allergies, was filthy too .
Stayed 1 night in Jun 2025

10/10

This hotel is struggling lake all older hotels off the main interstate. But they are trying. Check-in was quick and efficient. Lobby, bathroom, and bedroom clean. Bed was amazing. Sheets were soft, high quality. We slept well. We left early so can't comment on breakfast.
Stayed 1 night in May 2025

6/10

Hotel is average - okay for one night to stay. Had to call on a phone in the lobby to have someone come to the front to check people in - there were about 4 of us waiting. Room was nice and clean and bed was comfortable. Check out isn't until 11am but we had housekeeping knocking on our door beginning at 9am to see if we were there.
Stayed 1 night in May 2025

4/10

Cigarette burns on bathroom door- supposed to be non smoking room No amenities in bathroom Floors diety
Stayed 1 night in Jun 2025

8/10

The staff is friendly
Stayed 1 night in Mar 2025

2/10

Smell of weed. Property extremely dirty. Not a safe area of town.
Stayed 1 night in May 2025

8/10

Very good, clean and comfortable
Stayed 1 night in Feb 2025

4/10

It was not a safe environment. Homeless and drug addicts all outside and inside hotel!! One of the homeless said to another homeless person, “look at those 2 motorcycles, we should come back and steal them later!” There were hairs in our tub and broken lampshade. it appears to me that this hotel is being used for homeless and girl’s with their tricks!! Did not feel safe here at all!! Only needed to stay here long enough to sleep due to splitting up a 12 hour drive home!! Will never stay here again!!
Stayed 1 night in Jun 2025

10/10

Toilet seat was loose. Not to worry I tightened it. Funny cuz it seems to be a thing in all most every hotel I go to stay at. I started carrying screw drivers. Property seems to be in the not so greatest of locations, with a lot of different types of people running around after dark. Out side around the adjacent property.But I did feel secure in the hotel. they have many cameras. I was a little concerned about our motorcycles but everything was well. Absolutely a great staff. Helpful and pleasant.
Stayed 1 night in Jun 2025

6/10

The hotel is going thru renovations so it was in disarray and I’m surprised it’s open. Lots of things were visually unsettling and wouldn’t have stayed here if I had known. Wish them luck and speed.
Stayed 1 night in Mar 2025

10/10

Check in lady was pleasant and room was great
Stayed 1 night in Nov 2024

4/10

We were put into a room that had a broken bolt on the door, dirty tub floor, paint splotches all the place, painters tape on the closet door handle, stunk like Marijuana and window curtain did not close all the way. At breakfast, there was not enough breakfast food. When it ran out, the attendant gave an attitude about refilling the eggs and sausage plus would not refill the juice machine.
Stayed 1 night in Apr 2025

8/10

Room was really clean. Bed was comfortable. Friendly front desk clerk. The smell of the hallways was undesirable. Room smell was okay. Back side entrance could be a little cleaner.
Stayed 2 nights in Feb 2025

10/10

Beds were very comfortable!!!
Stayed 1 night in Jul 2024

8/10

This property had very helpful staff.
Stayed 1 night in Apr 2024

8/10

This is great value for your buck. Staff is very very nice, it’s an older property and it need a bit of love and is not at a great location a bit far from the highway compared to other offerings, but the rooms are clean and the do have great room set ups. We go there all the time and we love it.
Stayed 1 night in Oct 2024

10/10

Very friendly staff! Beds and pillows were super comfy. Check in and out was very quick!
Stayed 1 night in Mar 2024

6/10

The bed was comfortable. Other than that this place needs to shutdown and be completely refurbished. The staff was friendly and accommodating. But, this is really not a good place.
Stayed 1 night in Sep 2024

10/10

Appreciated the friendly staff.
Stayed 2 nights in Dec 2023

10/10

Nice hotel to stay at if you are planning to visit the capital. Clean,good breakfast, not to busy and 15 minutes drive to the white house.
Stayed 1 night in Dec 2023