Hotel Spa di Guanajuato

"Nos gusto la vista de los cuartos a la presa y los alimentos estaban ricos. La limpieza no esta hecha a profundidad, la persona que atiende es buena persona pero tal vez esta sobrecargada de trabajo puesto que despues de la llegada tardaba en responder. Tuvimos una emergencia en la noche y no hubo ayuda o respuesta de su parte. Considero que el precio noncorresponde al nivel de instalaciones y servicios que ofrecen. El wifi ws muy malo ni una película se puede ver bien. "

"The entire property is beautiful starting with the architecture. It’s clean the restaurant food was great. The only thing that could improve is the gym, very small and hardly any equipment "

"Un lugar bastante relajante y espectacular 100/10"

"Didn't try the spa, but the location to everything like attractions and shopping was close."

"Aceptaron a mi mascota, muy vuen servicio"

"El hotel excelente solo falló el agua caliente"

"We were shocked that this hotel was rated so highly. A few major issues: (1) upon arrival, I was required to pay an additional fee of 400 pesos as my Expedia reservation stated that only one guest was arriving when we were two. The reservation was for a king suite - so it didn’t make any sense and felt like something you might expect 20 years ago. (2) the air in the lobby seemed perfumed which was not pleasant, (3) the room had windows only towards the interior atrium, (4) the bed was rock hard,...

"By far the best location to stay at! My husband and I visited Guanajuato GTO to celebrate our wedding anniversary and we could have not stayed anywhere else to live up to our expectations! The Hotel has so much History and the staff was very friendly and accommodating. I highly recommend Nueve25, you wont regit it."