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Reviews of One Guadalajara Tapatio

3 out of 5
One Guadalajara Tapatio
Carretera Chapala 3221, Col. El Tapatio, Tlaquepaque, JAL

Reviews

8.0

Very good

Rating 10 - Excellent. 243 out of 596 reviews" "
Rating 8 - Good. 195 out of 596 reviews" "
Rating 6 - Okay. 86 out of 596 reviews" "
Rating 4 - Poor. 40 out of 596 reviews" "
Rating 2 - Terrible. 32 out of 596 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Amenities
Great!
Stayed 4 nights in Apr 2024

8/10 Good

Francisco

That it was with in walking distance of a plaza and it delt very safe.
Stayed 3 nights in Apr 2024

6/10 Okay

Juan

Stayed 1 night in Apr 2024

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to find hotel for traffic area and speed limit
Stayed 1 night in Mar 2024

10/10 Excellent

Yerania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My and my Dad
It was great my Dad is 82 I was looking for a comfortable place to sleep two nights plus food was delicious. I will see you soon.
Stayed 2 nights in Jan 2024

8/10 Good

Paz, killeen

Stayed 2 nights in Jan 2024

8/10 Good

Arturo

Stayed 1 night in Dec 2023

6/10 Okay

Jimmy

Stayed 1 night in Dec 2023

2/10 Terrible

Blanca, RIALTO

Travelled with family
Disliked: Amenities
Sheets in our bed were dirty in the first day. The towels were supposed to be white, they were not and rough as ever. Great service at the front desk. But rooms were not up to par.
Stayed 5 nights in Nov 2023

4/10 Poor

Jose, Denver

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Juan

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s located but rooms are to small. Breakfast is horrible. It’s pricy comparable with others hotels
Stayed 1 night in Oct 2023

10/10 Excellent

Jesus J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For economy and convienent access to supplies this is the best
Stayed 3 nights in Sep 2023

2/10 Terrible

Mario

Stayed 5 nights in Aug 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Jesse

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning was a little weak our room was kinda hot
Stayed 2 nights in Aug 2023

2/10 Terrible

Humberto

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
excellent service by the staff but the room was extrimily samel I could barly fit in the bathroom will not stay there again
Stayed 9 nights in Jul 2023

10/10 Excellent

jesus j

Liked: Cleanliness, property conditions & facilities
Everything like
Stayed 3 nights in Jun 2023

10/10 Excellent

David

Stayed 1 night in Jul 2023

4/10 Poor

Cesar

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
No complaints about the staff or the breakfast, actually they were great and friendly; however, the look and feel (and smell) of the premises are not very welcoming. Is not the worst place to be fair, but not something we would considered again. Last but not least, they have a "no contact policy", meaning that Expedia couldn't contact them for refund for leaving early... ironically, the hotel claim that the refund was up to Expedia, and so on.
Stayed 7 nights in Jun 2023

8/10 Good

anthony

Liked: Cleanliness, property conditions & facilities, room comfort
One Guadalajara
Room was very clean. Gracie was very helpful
Stayed 1 night in Jun 2023

8/10 Good

alma

Stayed 1 night in Jun 2023

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable. Staff was very friendly and helpful 😃
Stayed 1 night in Jun 2023

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
All good in general
Stayed 1 night in May 2023

10/10 Excellent

Faviola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible
Stayed 1 night in May 2023

10/10 Excellent

RIGOBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Close to GDL airport..Clean
Stayed 1 night in Apr 2023

10/10 Excellent

charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, nice staff. No complaints except TV was all in Spanish which I don't understand.
Stayed 5 nights in Apr 2023

6/10 Okay

Jim

Travelled with partner
Liked: Staff & service
It had the basics and it was clean. It shows some wear.
Stayed 1 night in Apr 2023

10/10 Excellent

Jesus J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Mar 2023
Response from Gerencia General on 4 Apr 2023
Muchísimas gracias por tomarse unos minutos de su valioso tiempo para contestar nuestra encuesta electrónica. Nos da gusto que su estancia haya sido agradable y será un placer tenerlo de regreso en esta su casa.Saludos.

6/10 Okay

Omar

Travelled with partner
Liked: Cleanliness, staff & service
.
Stayed 1 night in Jan 2023
Response from OMAR on 30 Jan 2023
Estimado Sr. Omar Muchas gracias por su visita y del valioso tiempo que nos dedicó al compartir la experiencia de su estadía. Veo que desafortunadamente no logramos cumplir con las expectativas al 100% de su estadía. Sin embargo, por favor no dude en dejarnos saber sobre su regreso a través de este medio para cualquier asistencia que requiera. Personalmente me aseguraré de ofrecerle un servicio de deleite como se merece.Cordialmente Alejandra López Gerente General One Guadalajara Tapatío

2/10 Terrible

David

Stayed 1 night in Jan 2023

10/10 Excellent

Elvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were really friendly and approachable. close to amenities and shopping
Response from ELVIA on 21 Jan 2023
Agradezco el valioso tiempo que nos dedico al compartir la experiencia de su estadía. Nos alegra mucho saber que disfruto de su estancia. Estaremos siempre a sus ordenes cuidando cada detalle a su regreso.Cordialmente Alejandra López Gerente General

10/10 Excellent

Kirenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveled for work, it was great, very clean and friendly staff. I even extended my stay by 1 more day
Stayed 2 nights in Jan 2023
Response from KIRENIA on 16 Jan 2023
Estimada Srta. KireniaAgradezco el valioso tiempo que nos dedico al compartir la experiencia de su estadía. Nos alegra mucho saber que disfruto de su estancia. Estaremos siempre a sus ordenes cuidando cada detalle a su regreso.Cordialmente Alejandra López Gerente General One Guadalajara Tapatío

10/10 Excellent

Nicandro

Stayed 1 night in Jan 2023
Response from NICANDRO on 10 Jan 2023
Estimado Sr. NicandroAgradezco el valioso tiempo que nos dedico al compartir la experiencia de su estadía. Nos alegra mucho saber que disfruto de su estancia. Estaremos siempre a sus ordenes cuidando cada detalle a su regreso.Cordialmente Alejandra López Gerente General One Guadalajara Tapatío

8/10 Good

Manuel, Clovis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frendly staff
Response from MANUEL on 27 Dec 2022
Agradezco el valioso tiempo que nos dedico al compartir la experiencia de su estadía. Nos alegra mucho saber que disfruto de su estancia. Estaremos siempre a sus ordenes cuidando cada detalle a su regreso.Cordialmente Alejandra López Gerente General One Guadalajara Tapatío

10/10 Excellent

Aurelia

Stayed 1 night in Dec 2022

4/10 Poor

Pablo

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is VERY noisy because you hear all the trucks passing on the nearby freeway and the people walking down the aisle. The breakfast line was so long that I had to go without eating because I would have missed my flight.
Response from PABLO on 28 Dec 2022
Muchas gracias por su visita y del valioso tiempo que nos dedicó al compartir la experiencia de su estadía. Veo que desafortunadamente no logramos cumplir con las expectativas al 100% de su estadía. Sin embargo, por favor no dude en dejarnos saber sobre su regreso a través de este medio para cualquier asistencia que requiera. Personalmente me aseguraré de ofrecerle un servicio de deleite como se merece.Cordialmente Alejandra López Gerente General One Guadalajara Tapatío

2/10 Terrible

Armando

Stayed 2 nights in Dec 2022

8/10 Good

Mara

Stayed 1 night in Nov 2022

10/10 Excellent

Aurelia

Travelled with partner
Liked: Cleanliness, staff & service
Buen servicio y los trabajadores muy atentos Gracias por su servicio.
Response from aurelia on 2 Nov 2022
Agradezco el valioso tiempo que nos dedico al compartir la experiencia de su estadía. Nos alegra mucho saber que disfruto de su estancia. Estaremos siempre a sus ordenes cuidando cada detalle a su regreso.Cordialmente Alejandra López Gerente General

10/10 Excellent

Jaqueline

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Clean good service.
Stayed 1 night in Sep 2022
Response from JAQUELINE on 19 Sept 2022
Estimada Srta. Jaqueline Agradezco el valioso tiempo que nos dedico al compartir la experiencia de su estadía. Nos alegra mucho saber que disfruto de su estancia. Estaremos siempre a sus ordenes cuidando cada detalle a su regreso.Cordialmente Alejandra López Gerente General One Guadalajara Tapatío

10/10 Excellent

VINAY

Stayed 1 night in Sep 2022

10/10 Excellent

Oscar A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable
Todo muy bien. El hotel empieza a mostrar el paso del tiempo pero todavía está muy bien. Veníamos desde el centro de Guadalajara y llegar fue un embrollo, literalmente hicimos un 8 en los complejos viales. Pero llegamos seguros.
Stayed 1 night in Jul 2022
Response from HOTEL ONE on 9 Aug 2022
Muchas gracias por su visita. Sin duda, su comodidad y confort son la mejor motivación que podemos recibir para seguir mejorando. No olvide que esta es su casa en donde estaremos muy contentos siempre de poder asistirle. Cordialmente. Alejandra López Gerente General One Guadalajara Tapatío

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
meet all my expectations friendly personal
Stayed 10 nights in Jul 2022
Response from MARIA on 26 Jul 2022
Estimada Srta. Maria Agradezco el valioso tiempo que nos dedicó al compartir sus valiosos comentarios, así como la oportunidad que nos brindó al permitirnos en sus anfitriones durante su visita en Guadalajara. Nos alegra mucho saber que disfruto de su estancia. Estaremos siempre a sus órdenes cuidando cada detalle a su regreso. Cordialmente Alejandra López Gerente General One Guadalajara Tapatío

8/10 Good

Erika

Stayed 1 night in Jul 2022

6/10 Okay

Teresa

Stayed 1 night in Jul 2022
Response from TERESA on 8 Jul 2022
Muchas gracias por su visita y del valioso tiempo que nos dedicó al compartir la experiencia de su estadía. Veo que desafortunadamente no logramos cumplir con las expectativas al 100% de su estadía. Sin embargo, por favor no dude en dejarnos saber sobre su regreso a través de este medio para cualquier asistencia que requiera. Personalmente me aseguraré de ofrecerle un servicio de deleite como se merece. Cordialmente Alejandra López Gerente General One Guadalajara Tapatío

2/10 Terrible

Libia

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Jesus J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 2 nights in Jun 2022
Response from JESUS on 28 Jun 2022
Agradezco el valioso tiempo que nos dedico al compartir la experiencia de su estadía. Nos alegra mucho saber que disfruto de su estancia. Estaremos siempre a sus ordenes cuidando cada detalle a su regreso. Cordialmente Alejandra López Gerente General One Guadalajara Tapatío

8/10 Good

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for price
Stayed 1 night in May 2022
Response from KARINA on 10 Jun 2022
Agradezco el valioso tiempo que nos dedicó al compartir sus valiosos comentarios, así como la oportunidad que nos brindó al permitirnos en sus anfitriones durante su visita en Guadalajara. Nos alegra mucho saber que disfruto de su estancia. Estaremos siempre a sus órdenes cuidando cada detalle a su regreso. Cordialmente Alejandra López Gerente General One Guadalajara Tapatío