Preferred Great Lakes hotels

"Staff at check-in very helpful. Good vibes for customer interaction."

"Two of three elevators were broken. Had to use the service elevators. Spent an enormous amount of time waiting for elevators. Check-in line was HUGE with very few staff available at the counter. Hot tub was drained and not available last two days of my stay. Room was typical of a three star hotel, not a 4 star. My bathroom was old and run down. My room rate was just over two hundred dollars for the first two nights and then over four hundred on the last night! Booked it on Expedia based on the room rate and my fault, didn't notice the bump on the last day until I was checking in. Won't stay here again."

"Everything was perfect!"

"Very decent hotel in an excellent downtown location! No ptoblems!"

"So good"

"Great"

"Clean room and good staff"

"Staff work professionally"

"AC was broken, phone was broken, room was run down"