"At check in I was told only the king size bed was available when I needed the 2 queens instead. And the staff was very helpful and spoke with management and found me the type of room I needed. This was such a relief. I was in town for a family emergency and was extremely exhausted and emotionally and all of there help did not go unnoticed or unappreciated. I was confused about payments and they were still very patient and helpful. Thank you Andre for taking the time to help this distraught customer. And the girl sitting at the desk next to you. Sorry I didnt catch her name. But both extremely helpful."