See all properties

Servatur Playa Bonita

4.0 star property
Beach fun in outdoor pool, near Yumbo Shopping Center

Choose dates to view prices

Photo gallery for Servatur Playa Bonita

Outdoor pool, pool umbrellas, pool loungers
Breakfast, lunch, dinner served; international cuisine
Reception
Terrace/patio
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Breakfast included
  • Pool
  • Laundry
The current price is RM514
RM550 total
includes taxes & fees
13 Jul - 14 Jul

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Classic Double Room, Balcony, Pool View (2 Adults and 2 Children)

1 bedroom, in-room safe, desk, blackout curtains

Classic Double Room, Balcony, Pool View (2 Adults and 2 Children)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • Sleeps 4
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Superior Double Room, Balcony, Partial Sea View (2 Adults and 2 Children)

1 bedroom, in-room safe, desk, blackout curtains

Superior Double Room, Balcony, Partial Sea View (2 Adults and 2 Children)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • Sleeps 4
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Classic Single Room, Terrace, Pool View (1 Adult)

1 bedroom, in-room safe, desk, blackout curtains

Classic Single Room, Terrace, Pool View (1 Adult)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • Sleeps 1
  • 2 Single Beds

View all photos for Classic Double Room, Balcony, Pool View (2 Adults and 1 Child)

1 bedroom, in-room safe, desk, blackout curtains

Classic Double Room, Balcony, Pool View (2 Adults and 1 Child)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • Sleeps 3
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Classic Double Room, Balcony, Pool View (2 Adults)

1 bedroom, in-room safe, desk, blackout curtains

Classic Double Room, Balcony, Pool View (2 Adults)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Partial Sea View (2 Adults and 1 Child)

1 bedroom, in-room safe, desk, blackout curtains

Superior Double Room, Partial Sea View (2 Adults and 1 Child)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • Sleeps 3
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Classic Single Room, Balcony, Pool View (1 Adult)

1 bedroom, in-room safe, desk, blackout curtains

Classic Single Room, Balcony, Pool View (1 Adult)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • Sleeps 1
  • 2 Single Beds

View all photos for Superior Double Room, Balcony, Partial Ocean View (2 Adults)

1 bedroom, in-room safe, desk, blackout curtains

Superior Double Room, Balcony, Partial Ocean View (2 Adults)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room, Balcony (2 Adults and 1 Child)

1 bedroom, in-room safe, desk, blackout curtains

Classic Double Room, Balcony (2 Adults and 1 Child)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • Sleeps 3
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Classic Double Room, Balcony (2 Adults and 2 Children)

1 bedroom, in-room safe, desk, blackout curtains

Classic Double Room, Balcony (2 Adults and 2 Children)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • Sleeps 4
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Superior Single Room, Balcony, Partial Ocean View (1 Adult)

1 bedroom, in-room safe, desk, blackout curtains

Superior Single Room, Balcony, Partial Ocean View (1 Adult)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • Sleeps 1
  • 2 Single Beds

View all photos for Classic Double Room, Terrace, Pool View (2 Adults and 2 Children)

1 bedroom, in-room safe, desk, blackout curtains

Classic Double Room, Terrace, Pool View (2 Adults and 2 Children)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • Sleeps 4
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Classic Double Room, Terrace, Pool View (2 Adults and 1 Child)

1 bedroom, in-room safe, desk, blackout curtains

Classic Double Room, Terrace, Pool View (2 Adults and 1 Child)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • Sleeps 3
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Classic Double Room, Terrace, Pool View (2 Adults)

1 bedroom, in-room safe, desk, blackout curtains

Classic Double Room, Terrace, Pool View (2 Adults)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room, Terrace (2 Adults)

1 bedroom, in-room safe, desk, blackout curtains

Classic Double Room, Terrace (2 Adults)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Single Room, Terrace (1 Adult)

1 bedroom, in-room safe, desk, blackout curtains

Classic Single Room, Terrace (1 Adult)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • Sleeps 1
  • 2 Single Beds

View all photos for Classic Double Room, Balcony (2 Adults)

1 bedroom, in-room safe, desk, blackout curtains

Classic Double Room, Balcony (2 Adults)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room, Terrace (2 Adults and 2 Children)

1 bedroom, in-room safe, desk, blackout curtains

Classic Double Room, Terrace (2 Adults and 2 Children)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • Sleeps 4
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Classic Double Room, Terrace (2 Adults and 1 Child)

1 bedroom, in-room safe, desk, blackout curtains

Classic Double Room, Terrace (2 Adults and 1 Child)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • Sleeps 3
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Classic Single Room, Balcony (1 Adult)

1 bedroom, in-room safe, desk, blackout curtains

Classic Single Room, Balcony (1 Adult)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • Sleeps 1
  • 2 Single Beds

Double/Twin Deluxe

  • Sleeps 2

Double/Twin Deluxe (3Ad)

  • Sleeps 3

Deluxe Double Single Use

  • Sleeps 1

Double/Twin Deluxe Pool View (3Ad)

  • Sleeps 3

Deluxe Pool View (2Pax)

  • Sleeps 2

You may also like

Ad
Rooftop terrace

Occidental Las Canteras

Las Palmas de Gran Canaria
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 99 reviews
The price is RM363
RM388 total
includes taxes & fees
27 Jul - 28 Jul
Occidental Las Canteras
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Avenida Tenerife 2, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100

What's nearby

  • English Beach - 7 min walk - 0.6 km
  • Las Burras Beach - 14 min walk - 1.2 km
  • Yumbo Shopping Center - 17 min walk - 1.5 km
  • San Agustin Beach - 4 min drive - 2.7 km
  • Maspalomas Dunes - 5 min drive - 2.7 km

Getting around

  • Las Palmas (LPA-Gran Canaria) - 27 min drive

Restaurants

  • ‪Restaurante Munich III - ‬13 min walk
  • ‪Las Piramides - ‬5 min walk
  • ‪Il Ponte Vecchio II - ‬6 min walk
  • ‪Toro Steak House - ‬7 min walk
  • ‪Little Brasil - ‬8 min walk

About this property

Servatur Playa Bonita

Upscale property near Yumbo Shopping Center
You can look forward to a free breakfast buffet, a poolside bar and a terrace at Servatur Playa Bonita. Active travellers can enjoy archery at this property. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Self-parking (surcharge), ATM/banking services and multilingual staff
  • A vending machine, a 24-hour front desk and a lift
  • A water dispenser, concierge services and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 260 rooms feature comforts such as air conditioning and bathrobes, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 36-inch flat-screen TVs with satellite channels
  • Furnished balconies or patios, electric kettles and daily housekeeping

All-inclusive details

All-inclusive room rates at Servatur Playa Bonita are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, German, Spanish

Similar properties

View from property

Servatur Waikiki

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
8.4 out of 10, Very good, 1,000 reviews
The price is RM514
RM549 total
includes taxes & fees
3 Jul - 4 Jul
Servatur Waikiki

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 8 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Archery
  • Billiards/pool table
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free supervised activities for children
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Uncovered self-parking fee: EUR 8 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Labranda Hotel Playa Bonita San Bartolome de Tirajana
Labranda Hotel Playa Bonita
Labranda Playa Bonita San Bartolome de Tirajana
Labranda Playa Bonita

Frequently asked questions

Does Servatur Playa Bonita have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Servatur Playa Bonita?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Servatur Playa Bonita on 13 Jul 2025 start from RM 514.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Servatur Playa Bonita pet-friendly?

No, pets are not allowed at this property.

How much is parking at Servatur Playa Bonita?

Self-parking is available for EUR 8 per day. Limited spots are available.

What time is check-in at Servatur Playa Bonita?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Servatur Playa Bonita?

Checkout is at noon.

Are there all-inclusive benefits at Servatur Playa Bonita?

Some rate plans available at this property are all-inclusive.

Where is Servatur Playa Bonita located?

Located in Playa del Ingles, this beach property is within 1 mile (2 km) of Paseo Costa Canaria and Yumbo Shopping Center. Maspalomas Dunes is 1.7 mi (2.8 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Servatur Playa Bonita Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 126 out of 345 reviews
Rating 8 - Good. 142 out of 345 reviews
Rating 6 - Okay. 46 out of 345 reviews
Rating 4 - Poor. 19 out of 345 reviews
Rating 2 - Terrible. 12 out of 345 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this hotel in a great location. Very large rooms and good breakfast
Stayed 3 nights in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Overall good hotel and location. A few minor niggles, cracked and loose tiles on every level in building 3 ( stayed on the fourth floor and used stairs everyday) also automatic sensor lights on top floor didn’t come on at night when entering the corridor but did on every other floor. Breakfast really busy at peak times but can easily be avoided by going early which we would recommend. Good efficient and friendly staff across the board. Would stay here again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time at Playa Bonita, there were loads of great food options, rooms were very spacious, pool was lovely with plenty of sunbeds, and we really enjoyed all the available entertainment!
Stayed 7 nights in Oct 2024

10/10 Excellent

Annalena

Liked: Amenities
Everything fine ☺️
Stayed 4 nights in Mar 2025

10/10 Excellent

Dan Olof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffé was way better than expected, great food and lots to choose from. Same goes for the bars at the hotel, best all inclusive we have been too.
Stayed 7 nights in Nov 2024

8/10 Good

cristian

Liked: Staff & service, amenities, property conditions & facilities
Ok food.
Stayed 7 nights in Nov 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Nice stay - the buffet was a bit samey but, enough there - hotel was nice but, could do with more sun loungers and maybe some tables and chairs around the pool
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had all exclusive and the food was good every meal. My room was always cleaned well. They also had a water bottle when I arrived there.
Stayed 7 nights in Jan 2025

10/10 Excellent

Volker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of english guests, so the meals are very english-style. Depending on wich side your room is, may you can hear the sound of the street (av. de la union eurepean). Very Clean, the personal is very friendly and kindly
Stayed 7 nights in Dec 2024

8/10 Good

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay, had some concerns addressed by Tara.
Stayed 4 nights in May 2024

6/10 Okay

Ricardo

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I didn't like finding a cockroach in my bathroom a live cockroach he was in my favorite moment but apart from that it was quite all right the food in particular was very very good very very good Buffet
Stayed 2 nights in Oct 2024

10/10 Excellent

Shellyann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here. There was lots of choice of food, but for the evenings there wasn’t much choice for vegetarian's and sometimes the labelling of food wasn’t great so couldn’t tell if it had meat or not (this was mainly on the tapas and salad side). The pool area is really lovely and it is a short walk to the beach.
Stayed 10 nights in Mar 2024

8/10 Good

HENRIQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning room was good and everyday.
Stayed 7 nights in Apr 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolute Fantastic week.. from all the staff.. to the catering…And the animation staff were absolutely amazing..We had such a good week that we will be returning next month
Stayed 7 nights in Mar 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel location bit far from centre
Stayed 7 nights in Jun 2023

6/10 Okay

SIMONA

Disliked: Property conditions & facilities
We love the staff as everyone was so lovely and nice. The room was spacious for a family but it needs a bit of renovation to meet the 4 stars. The bathroom as well was old and the door was damaged from the water. The food was good with a lot of variety. For Christmas and New Year’s Even there was a special dinner that we enjoyed.
Stayed 11 nights in Dec 2023

6/10 Okay

Alan

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Not so bad

Decent accommodation but bed very basic and slightly uncomfortable. Food was reasonable with plenty choice at all times ( half board ). Car parking bit of a hassle.
Stayed 5 nights in Nov 2023

6/10 Okay

stefan

Liked: Cleanliness, staff & service
Food is not good. Hotel was fine. Food i have never seen so bad no taste just bad. Rest was Ok
Stayed 7 nights in Oct 2023

8/10 Good

Ndidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Value for money Location- near the beach, transportation and shops. Hotel also calls taxi which arrives very quickly. Inclusive buffet- good value for money and lots of variety. Food is well seasoned and restaurant is constantly cleaned. Staff- friendly, warm and helpful. We did go in august therefore it was very busy but it did exceed my expectations and I would go there again. They also offer complimentary access to a local spa for sauna, pool and steamer which was great. We paid for a massage separately which was again great. Fab stay.
Stayed 5 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jae

Loved it. Pictures are the same as on website.spacious rooms. Staff very helpful. Clean overall. Entertainment every night. Had a spa afternoon at the nother labranda marieta with discount. Staff there are lovely too. We did all inclusive - loved the selection of food and drinks. Cocktails shots etc.. Market is local, pleanty shops ans bars around the hotels. Sandy beach 5 mins walk. €3.50 by bus 66 or 90 from airport, only 30 mins, beautiful scenary whilst on bus of the blue sea and sand. Highly recc. Thanks Labranda!!!
Stayed 4 nights in May 2024

2/10 Terrible

Barry

Minibar empty no water in room faute grave
Stayed 4 nights in Mar 2024

4/10 Poor

Ivan

Disliked: Property conditions & facilities
Cockroaches in the room on two occasions even on a top floor. Restaurant is like a school canteen, queues for food, the same type of food for a week. All inclusive drinks taste not good. Entertainment is Ok for both kids and adults. Not far from the beach.
Stayed 5 nights in Aug 2023

4/10 Poor

Edward

Liked: Cleanliness, staff & service
Disliked: Amenities
Live music at the evenings between 18:00 and 23:30 in front of the room and very noisy in the days because of the high way. I hadn’t sleep any day. And the hotel could not change the room even if I was ready to pay for the upgrade
Stayed 11 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one week with my family. I liked our stay, this was a good and easy choise for our family (2yo & 5yo kids). I list pluses and minuses below: + location is good: walking distance from the beach + near bus stops to Las Palmas and Maspalomas + Food at the restaurant was actually surprising tasty! I didn’t expect ”best flavors” since our last visit to a different all-inc hotel in Gran Canaria but this a very nice surprise. There were pleanty of food choises in every meal and they had taste! There was also snack (pizza, french fries, bread, fruits etc.) served between every meal + Kids club was a nice activity + We needed little help with one toy and got very kind service from the staff. Special thanks to the maintenance guy Paco + Spar near by but it was super expensive. Mercadona 2km away. - kids pool is not heated and it was even colder than the big pool. No kids swam here, it was freezing and boring - room was small for a family of 4 and sofa bed was not that comfortable - there is no other AC in the room than air-source heat pump -> room was very humid after nights if you didn’t want to get a flu and keep the heat pump on - stupid Gran Canaria tradition: people reserving sun beds super early (6am? Or earlier) so it would be nice if hotel could do something for this
Stayed 7 nights in Oct 2024

4/10 Poor

DAVID

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not a 4star property. The food was poor occasionally average and regularly cold, people were putting their food in the microwave to warm it up. The chefs idea of a varied menu was to see how many different ways he could Cook pork. Both bars were outdoor not ideal on a chilly evening, and closed at 11pm. The animation team worked hard day and night to keep people entertained but the professional entertainment was limited to 30 minutes a night. The advertised bath robes were not provided and the bathroom was in need of much TLC. The pool area was poor with insufficient sun umbrellas and many of the ones that were there were faulty, the loungers were dirty and the surrounding areas had many cracked and loose tiles,in addition to which the paint in the pool was flaking off. the only good point were the room being clean and the staff who were attentive and very hard working
Stayed 14 nights in Apr 2023