Dear Guest, Many thanks for choosing our Santa Mónica Suites Hotel for your holidays at Gran Canaria. We have taken note of your feedback as well, which will helps us to improve in the future. We hope to see you soon again and remain with kind regards, Guest Relations

Dear Silvan, Thank you very much for having taken the time to write your review on Cheaptickets. Our main objective is offering an excellent service to our clients. We work hard day after day to be able to achieve this and there is no better reward than reading an opinion as positive as the one which you have written. Thank you. We hope to maintain this connection in the future and have the pleasure of a visit from you in the future. Kind regards, Guest Relations

Dear Guest Frederik, First of all we would like to express our sincerest gratitude that you have chosen again our hotel and also for sharing your opinion with other travelers on the website Expedia. Regarding the noice and the Kettle service, we will pass your comments to the department in charge for future improvements. Once more, we wish to thank you for your feedback and would be delighted to welcome you back at our hotel. Kind regards, Guest Relations

Dear Guest, Thank you for having chosen our hotel and also for letting us know your personal experiences via Expedia. Regarding the Room Service, we will pass your comment to the deartment in charge. Our main objective is offering excellent service to our clients. We hard day after day to be able to achieve this and there is no better reward than reading an opinion as positive as the one which you have written. Thank you. We hope to maintain this connection in the future and have the pleasure of a visit from you in the future. Kind regards, Guest Relations

Dear Josefin, Thank you very much for having taken the time to write your review on expedia. Our main objective is offering an excellent service to our clients. We work hard day after day to be able to achieve this and there is no better reward than reading an opinion as positive as the one which you have written. Thank you. We hope to maintain this connection in the future and have the pleasure of a visit from you in the future. Kind regards, Guest Relations

Dear Guest, Thank you very much for having taken the time to write your review on Expedia. Our main objective is offering excellent service to our clients. We work hard day after day to be able to achieve this and there is no better reward than reading an opinion as positive as the one which you have written. Thank you. We hope to maintain this connection in the future and have the pleasure of a visit from you in the future. Kind regards, Guest Relations

Dear Guest Svein Arne, We are very happy to know that you had such a good time with us and we are especially glad about your positive valuation of our environment and the service. We would love to welcome you back soon. Best regards, Guest Relations

Dear Guest Maria, Firstly we would like to thank you for the comments you made concerning our staff. We will certainly pass on your comments and we are sure they will be received with great excitement. Secondly we must say that we loved hearing that you enjoyed staying in the hotel, our daily effort pays off with comments like yours. We hope to see you again in the near future. With kind regards, Guest Relations

Estimado Daniel, Muchas gracias por su visita y comentarios en Expedia sobre su experiencia en el hotel. Esperamos que haya disfrutado de una bonita estancia. En cuanto a la conexión de WIFI, se pasarán sus comentarios al departamento correspondiente. Agradecerle por su comentario sobre el hotel que servirá para muchos futuros clientes. Esperamos recibirle pronto nuevamente y estaremos a su disposición para cualquier requerimiento, Reciba un saludo, Relaciones Públicas