Outdoor pool, pool loungers

Reviews of Onse Khaya Lodging and Conferencing

3.5 out of 5
Onse Khaya Lodging and Conferencing
9 Brighton Drive, Summerstrand, Gqeberha (Port Elizabeth), Eastern Cape

Reviews

9.0

Wonderful

Rating 10 - Excellent. 17 out of 26 reviews" "
Rating 8 - Good. 5 out of 26 reviews" "
Rating 6 - Okay. 4 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Olukayode

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday trip
We enjoyed our stay as a family. Excellent service from the lady at the receptionist, she is the best. I will visit the place again anytime I'm in PE. I will also recommend the place to anyone. Although Hotels.com made a wrong booking for me and was not even ready to come up with a better solution, the lady at Onse was very helpful.
Stayed 4 nights in Dec 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Manager was wonderful and accommodating. Arrived late and chef made us a delicious meal. Would highly recommend!
Stayed 1 night in Jan 2023

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely appointed facility, well located. Disappointing to have to pay R15 for milk to make a cup of tea in the room. Appalling check-out procedure where the check-out lady used my credit card to make an on-line transaction without my approval. Apparently this is normal practice as (she said) they have no card machine. This is very sharp practice and should be stopped.
Stayed 1 night in Sep 2021
Response from Cristelle du Plessis on 27 Sept 2021
Good day John, The milk that you have paid for is a extra in your room and the prices displayed in your book given to you on check in. Your room gets filled every day with 2 pods of milk. The online credit card system is used all over and can only be used if you supply your ccv number, but you are more that welcome to pay with EFT if you feel this is a better option for you. The transaction will also display imediately on your phone, so no unauthorised transaction.

10/10 Excellent

Lesley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2021
Response from Onse Khaya Team on 4 Apr 2021
Hi Lesley Thank you for your great review! We look forward to hosting you again soon!

10/10 Excellent

Pamela K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 2 nights in Mar 2020

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
We absolutely loved Onsa Khaya and would have no hesitation in going back again. The room was superb and the facilities lovely and Mr and Mrs du Plessis were very kind. We must also make mention of the manageress Reward who we found extremely helpful. Thank you once again for a lovely stay
Stayed 3 nights in Mar 2020
Response from Cristelle du Plessis on 20 Mar 2020
Thank you so much for taking the time to rate us.

10/10 Excellent

Sikelela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from cRISTELLE DU PLESSIS on 8 Aug 2019
Thank you for taking the time to review us Onse Khaya strives to be your favourite hello and your hardest goodbye.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
This hotel is brilliant and i cant fault it. Amazing views from the rooms of the lagoon as well. My only criticism is the awkwardness of the owners. They live in the villa so it kind of feels like you are in their house. They are also awkward to chat to when sometimes you just want to be left alone. When they arent around then the rest of the staff are also awkward. When we arrived two ladies came out to greet us but just stood beside the car silently. Apart from that the place is great, close to town and the drive up the steep drive is memorable!
Stayed 1 night in May 2019
Response from Cristelle on 23 May 2019
Good day thank you for the review but I do not think you stayed with us as we do not have a lagoon on our property. Regards

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I chose Onse Khaya Lodging because of its serene feel and look... its calming and relaxing. We definitely enjoyed our stay. I was on my honeymoon and they upgraded my room no extra charge... i wont mind staying there again... thanks so much for your hospitality and amazing staff...
Stayed 3 nights in Apr 2019
Response from Cristelle on 23 May 2019
Thank you very much and I hope we will see you again in the future. Regards

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fantastic stay! Will most definitely be back
Stayed 1 night in Jun 2018

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay just off the seafront.
Lovely place to stay though it rained when we were there. Hosts very friendly and gave lots of advice. Breakfast not included but you pay for what you eat. Near to some restaurants.
Stayed 1 night in Nov 2017
Thank you for giving Onse Khaya the opportunity to make your stay memorable.

8/10 Good

Tobie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Excellent breakfast, well presented!! Nice firm comfortable mattress. Decor very nice. Shower pressure not great at all.

10/10 Excellent

Paulius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to boardwalk and beach
Enjoyed our stay

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Close to beach.
Easy access to airport. Beach was a block away. Safe property. Clean and well run. Great value. Breakfast decent. I'd stay again. Great for families.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good quality guesthouse
This is a good guest house with fridge and microwave. The location is excellent. The cleaning staff are superb - the rooms were spotless. All staff very friendly and lovely grounds. Areas for improvement are the fans - very noisy and no in room air con. They do try to keep the noise down but sound does travel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality accommodation at a fair price. Parking a bit of a problem at times.

10/10 Excellent

Rachel, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
My friends and I had a lovely stay here, such friendly staff, beautiful clean and comfortable rooms and great to relax by the pool, very safe and secure with free parking. Location was perfect, only 5 minutes walk to the beach and main waterfront restaurants and shops in Port Elizabeth. Only 15 minutes drive to the airport to catch our flight back to Joberg.

10/10 Excellent

Jeremy, Elandsfontein, Germiston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onse Khaya felt like Onse Khaya
Everything about this place was professional, friendly, service with a smile, comfortable, relaxing and really gives you that sense of home. Home away from Home. All the staff, including the owner was always friendly, always greets, always ready to assist and make your stay comfy. Well Done. Brilliant Service, Brilliant Facilities.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Cristelle on 30 Jan 2019
Thank you for taking the time to rate us. Onse Khaya strives to be your favourite HELLO and your hardest GOODBYE

6/10 Okay

PABLO

Stayed 1 night in Dec 2018
Response from Cristelle on 30 Jan 2019
Thank you for taking the time to rate us. Onse Khaya strives to be your favourite HELLO and your hardest GOODBYE

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trivsamt
Trevligt boende i lugn och avslappnad miljö med väldigt bra läge cirka 300 meter från stranden och Boardwalk. Personalen var mycket hjälpsam och serviceinriktad. Det fanns en del trevliga och prisvärda restauranger i närheten.
Stayed 2 nights in Mar 2018

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo lugar
Check-in e check-out fáceis e rápidos. Funcionários muito educados. Bela decoração e local, ótimo bairro com boas opções de alimentação. Único ponto a melhorar é colocar ventilador de teto ou ar condicionado no quarto. Pelo nível da pousada, deveria ter ar condicionado em todos os quartos.

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização excelente
Hospedagem excelente, quarto com todas as comodidades. Tivemos problemas com o horário de check in que é muito restrito. Somente até as 13 hs. no domingo.

6/10 Okay

Ola

Liked: Cleanliness, staff & service, property conditions & facilities