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We enjoyed our stay as a family. Excellent service from the lady at the receptionist, she is the best. I will visit the place again anytime I'm in PE. I will also recommend the place to anyone.
Although Hotels.com made a wrong booking for me and was not even ready to come up with a better solution, the lady at Onse was very helpful.
Nicely appointed facility, well located. Disappointing to have to pay R15 for milk to make a cup of tea in the room. Appalling check-out procedure where the check-out lady used my credit card to make an on-line transaction without my approval. Apparently this is normal practice as (she said) they have no card machine. This is very sharp practice and should be stopped.
John
Stayed 1 night in Sep 2021
Response from Cristelle du Plessis on 27 Sept 2021
Good day John,
The milk that you have paid for is a extra in your room and the prices displayed in your book given to you on check in. Your room gets filled every day with 2 pods of milk.
The online credit card system is used all over and can only be used if you supply your ccv number, but you are more that welcome to pay with EFT if you feel this
is a better option for you.
The transaction will also display imediately on your phone, so no unauthorised transaction.
We absolutely loved Onsa Khaya and would have no hesitation in going back again.
The room was superb and the facilities lovely and Mr and Mrs du Plessis were very kind.
We must also make mention of the manageress Reward who we found extremely helpful.
Thank you once again for a lovely stay
This hotel is brilliant and i cant fault it. Amazing views from the rooms of the lagoon as well. My only criticism is the awkwardness of the owners. They live in the villa so it kind of feels like you are in their house. They are also awkward to chat to when sometimes you just want to be left alone. When they arent around then the rest of the staff are also awkward. When we arrived two ladies came out to greet us but just stood beside the car silently. Apart from that the place is great, close to town and the drive up the steep drive is memorable!
Verified traveller
Stayed 1 night in May 2019
Response from Cristelle on 23 May 2019
Good day thank you for the review but I do not think you stayed with us as we do not have a lagoon on our property.
Regards
I chose Onse Khaya Lodging because of its serene feel and look... its calming and relaxing. We definitely enjoyed our stay. I was on my honeymoon and they upgraded my room no extra charge... i wont mind staying there again... thanks so much for your hospitality and amazing staff...
Camilla
Stayed 3 nights in Apr 2019
Response from Cristelle on 23 May 2019
Thank you very much and I hope we will see you again in the future.
Regards
Lovely place to stay though it rained when we were there.
Hosts very friendly and gave lots of advice. Breakfast not included but you pay for what you eat.
Near to some restaurants.
Janet
Stayed 1 night in Nov 2017
Thank you for giving Onse Khaya the opportunity to make your stay memorable.
This is a good guest house with fridge and microwave. The location is excellent. The cleaning staff are superb - the rooms were spotless. All staff very friendly and lovely grounds.
Areas for improvement are the fans - very noisy and no in room air con. They do try to keep the noise down but sound does travel.
My friends and I had a lovely stay here, such friendly staff, beautiful clean and comfortable rooms and great to relax by the pool, very safe and secure with free parking. Location was perfect, only 5 minutes walk to the beach and main waterfront restaurants and shops in Port Elizabeth. Only 15 minutes drive to the airport to catch our flight back to Joberg.
Everything about this place was professional, friendly, service with a smile, comfortable, relaxing and really gives you that sense of home. Home away from Home. All the staff, including the owner was always friendly, always greets, always ready to assist and make your stay comfy. Well Done. Brilliant Service, Brilliant Facilities.
Trevligt boende i lugn och avslappnad miljö med väldigt bra läge cirka 300 meter från stranden och Boardwalk. Personalen var mycket hjälpsam och serviceinriktad. Det fanns en del trevliga och prisvärda restauranger i närheten.
Check-in e check-out fáceis e rápidos. Funcionários muito educados. Bela decoração e local, ótimo bairro com boas opções de alimentação. Único ponto a melhorar é colocar ventilador de teto ou ar condicionado no quarto. Pelo nível da pousada, deveria ter ar condicionado em todos os quartos.
Hospedagem excelente, quarto com todas as comodidades. Tivemos problemas com o horário de check in que é muito restrito. Somente até as 13 hs. no domingo.