All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 119 out of 258 reviews" "
10 - Excellent
119
Rating 8 - Good. 104 out of 258 reviews" "
8 - Good
104
Rating 6 - Okay. 26 out of 258 reviews" "
6 - Okay
26
Rating 4 - Poor. 5 out of 258 reviews" "
4 - Poor
5
Rating 2 - Terrible. 4 out of 258 reviews" "
2 - Terrible
4
8.8/10
Cleanliness
9.2/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
8/10 Good
John
Travelled with partner
21 Mar 2024
Liked: Cleanliness
Montego Sands is in a quiet side street and only a hundred metres or so from the beach. There is underground parking in a designated bay and both the wi-fi and cable TV were good. The swimming pool was small and looked unappealing. The rooms are spacious and although a bit tired looking they are comfortable enough.
Quiet location which was close to great restaurants, beach & shopping.
Leisa
Stayed 2 nights in Oct 2023
6/10 Okay
Chris
14 Oct 2023
Chris
Stayed 2 nights in Oct 2023
6/10 Okay
Ash
7 Sept 2023
Liked: Cleanliness, room comfort
Needs Updating
Was quite noisy with the Huge Building being built next door. Was dark and could do with an update.
Ash
Stayed 2 nights in Sep 2023
Response from Lilian on 14 Oct 2023
Hi Ash, Thank you for taking the time to share your feedback. The construction next door is on the final stages which is great. The Owner of the apartment you stayed will be updating their blinds to create more light in the apartment. We appreciate your feedback and we hope we will have the opportunity to welcome you back once again in the near future. Thanks and Kindest Regards, Lilian Property Manager Montego Sands Resortby Collective Holiday Apartments
Liked the decor. At the moment the high rise development alongside didn’t help. Will be a better site when development completed.
Trevor
4/10 Poor
Laura
Business traveller
6 Dec 2022
Disliked: Cleanliness
Dated and noisy.
I used to enjoy staying here as it is small and cozy but the construction of a huge skyscraper next door not only had created noise issues but also blocks the sun.
I stayed in 2 different apartments and both needed updating.
Bedside lamps that wee filthy and falling apart is not acceptable at the prices which have doubled.
Regretfully I will be looking elsewhere next year.
The design of the complex did not allow for much privacy
william
8/10 Good
Bill
Travelled with family
21 Oct 2022
Liked: Cleanliness, amenities
It felt like a resort, despite its age. Management staff were accommodating and it is so convenient to the beach and Broadbeach restaurants, Will stay there again.
A multi storey construction site nextdoor that starts work at 6.30am every day should be advised prior to booking. No one on site to help on arrival. Nowhere to park until you get key for carpark. No phone number to speak to anyone upon arrival only a sign to say you can email reception. This was at 2.00pm in the afternoon. Obviously reception does not want to be there listening to construcion work all day either!
Nice and clean apartment. Free parking, comfy bed and only downside pillows were too hard but great value for money and owner was very nice
Maria
Stayed 2 nights in Apr 2022
8/10 Good
Daniel
Travelled with family
11 Apr 2022
Liked: Cleanliness
Daniel
Stayed 10 nights in Mar 2022
8/10 Good
John
21 Feb 2022
Liked: Cleanliness, room comfort
Location location
Great location, close to beach, easy access to Broadbeach and restaurants etc. Good value but, not informed of large building site next door. Quiet during weekend, but some noise during week. (minimal impact for our stay)
I liked that it was a fully contained 1 bedroon unit with full size fridge and kitchen facilities.
All the units are a bit close which makes it a bit awkward out on the balcony
Overall place was good, I found a few rubbish around the apartment, location was great... some yelling happening by tenants and the property managers not really nice to hear...
Chose this resort for its proximity to Dracula's as we wanted to be able to sample the drinks and not have to worry about driving. The property was a two bed split over two floors and close to major shopping and eating places. On site parking helped and for those who like beach it was a short walk away. Terry was the contact there and he was friendly and honest. Very nice stay and would used again next time we are in OZ and the Gold Coast.
Robert
Stayed 3 nights in Jan 2020
6/10 Okay
Shaun
Travelled with family
17 Dec 2019
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Room needed renovating- carpet was disgusting, couches were ripped. Living space very tiny. Location was great- beach 50m walk and 5mins in either direction to patrolled surf beaches and surf clubs as well as Pacific Fair shopping centre.
Montego Sands is in a great location with close proximity to Beach, Surf Club and Pacific Fair.
Unit I stayed in was in a very tired condition with frayed carpet, old fluorescent lights which took some time to turn on and the shower head did not stay in the upright position.
No particular criticism of the unit or the complex however in my opinion there is much more modern complexes available at the same rates.
This Resort is a gem, it is in excellent condition. the apartment was very spacious and clean.
It is in a great location, about a minutes walk to the beach and about 5 minutes walk to public transport and a huge shopping mall. it is in a very quiet location. Glad I stayed there.
Next time I am in Surfers this is where I am staying.
The room was nice, clean and comfortable. Great location and affordable. The management/staff were very kind and I appreciate the service! Thanks so much :)
Room was very good - great shower. Location of room was very poor - ground floor and at front of building so some road noise, but lots of noise from apartments above.
Absolutely loved this place! Friendly and helpful staff, great amenities and location. The 2 bedroom penthouse was fully equipped with everything and very spacious. We will definitely stay here again!