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Reviews of Kirra Beach Apartments

4 out of 5
Kirra Beach Apartments
4-10 Douglas Street, Kirra, Coolangatta, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 309 out of 518 reviews" "
Rating 8 - Good. 163 out of 518 reviews" "
Rating 6 - Okay. 36 out of 518 reviews" "
Rating 4 - Poor. 7 out of 518 reviews" "
Rating 2 - Terrible. 3 out of 518 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Liem

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Handy position, clean.
Stayed 1 night in Mar 2024
Response from Team Kirra Beach Apartments on 12 Mar 2024
I will pass on to all our staff. Thank you so much for staying

6/10 Okay

Kerry

Travelled with family
Staff were friendly
Stayed 1 night in Mar 2024
Response from Team Kirra Beach Apartments on 12 Mar 2024
I will pass on to all our staff. Thank you so much for staying

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 13 nights in Dec 2023
Response from Team Kirra Beach Apartments on 23 Jan 2024
Thank you so much for staying with us at Kirra Beach Apartments

8/10 Good

Owen

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from Team Kirra Beach Apartments on 23 Nov 2023
Thank you for staying

10/10 Excellent

S A

Travelled with family
Liked: Cleanliness, room comfort
Great spot
Excellent location with a great ocean view. Very well appointed apartment and pleasant and helpful staff.
Stayed 1 night in Nov 2023
Response from Team Kirra Beach Apartments on 22 Nov 2023
Yeeha, thank you so much. Will let all the staff know. We love happy guestsHope to see you again

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very nice, spacious apartments in a great location.
Stayed 7 nights in Nov 2023
Response from Team Kirra Beach Apartments on 22 Nov 2023
thank you so much for staying . Will let all the staff know. We love happy guestsHope to see you again

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
The property was close to the beach and views were amazing There was a bit of noise from the apartment directly above ours
Stayed 3 nights in Nov 2023
Response from Team Kirra Beach Apartments on 8 Nov 2023
Thank you for staying

10/10 Excellent

Robert, ROCKDALE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and excellent views of beach. Apartment excellent size.
Stayed 7 nights in Oct 2023
Response from Team Kirra Beach Apartments on 31 Oct 2023
Thank you from all the staff

8/10 Good

Kevan

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from Team Kirra Beach Apartments on 31 Oct 2023
Thanks you from all the staff. Please keep in contact.

10/10 Excellent

Liam

Stayed 3 nights in Oct 2023
Response from Team Kirra Beach Apartments on 13 Nov 2023
Thank you so much, we love happy guests. I will pass on to all of the staff

8/10 Good

Debbie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Team Kirra Beach Apartments on 31 Oct 2023
Thank you from all of us here at Kirra Beach Apartments. Hope to see you again in the near future.

6/10 Okay

Wayne

Travelled with partner
Liked: Property conditions & facilities
Tv did not work properly
Stayed 7 nights in Oct 2023
Response from Team Kirra Beach Apartments on 10 Oct 2023
Thanks for your review Wayne. Sorry if you had issue operating the TV. You could have called reception and we would have been more than happy to help show you how to operate the TV.

6/10 Okay

Karen

Disliked: Property conditions & facilities
Stayed 7 nights in Sep 2023
Response from Darren on 27 Sept 2023
Thank you for staying Karen, we hope you will be back and if you do will look after you with a great rate.

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was so nice and modern. Lovely staff.
Stayed 2 nights in Sep 2023
Response from Team Kirra Beach Apartments on 14 Sept 2023
Thank you so much Amanda, I will pass on to all the staff

8/10 Good

Anthony

Liked: Cleanliness
Stayed 5 nights in Sep 2023
Response from Team Kirra Beach Apartments on 11 Sept 2023
Thank you for staying Anthony, keep in contact as we would love to see you back

8/10 Good

Clifford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location with everything needed within 150 metres. Building works opposite add unwanted noise and dust for a few more months to come.
Stayed 2 nights in Sep 2023
Response from Team Kirra Beach Apartments on 14 Sept 2023
Thanks for staying Clifford, it make our day when guests have a great stay.

8/10 Good

Dale

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent facilities, easy access to the beach, great location, very affordable rates. Negatives, no decent sharp knives, or cleaning supplies. Plenty of cleaning equipment but could supply bathroom and kitchen cleaning products instead of having to supply your own as a greener solution.
Stayed 7 nights in Jul 2023
Response from Team Kirra Beach Apartments on 7 Aug 2023
Thanks for staying Dale. and for your feedback.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, room comfort
Great stay
Had a great stay - great accommodation, friendly staff
Stayed 2 nights in Jul 2023
Response from Team Kirra Beach Apartments on 1 Aug 2023
Thanks So Much Peter we are thrilled to hear you had a great stay and hope to see you again in the near futures

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well maintained , convenient , clean and tidy
Stayed 6 nights in Jul 2023
Response from Team Kirra Beach Apartments on 1 Aug 2023
Thanks So Much John we are thrilled to hear you had a great stay and hope to see you again in the near futures

8/10 Good

kasey

Liked: Amenities, property conditions & facilities
Overall very good stay, only complaint was the apartment did get quite cold ( we were unable to adjust the temperature) and the bedding wasn’t the best or comfortable . Some of the couch cushions in our room were quite stained as well
Stayed 4 nights in Jul 2023
Response from Team Kirra Beach on 24 Jul 2023
Hi Kasey,Thank you for staying and taking the time to post your review. I will be passing your feedback onto our housekeeping staff to to check bedding and cushion and do apologize. Every unit does have their own adjustable air control panel to control and regulate temperature. If their was an issue or you were unaware how to operate we could have sent someone up to show you.

8/10 Good

Kim

Travelled with family
Stayed 3 nights in Jul 2023
Response from Team Kirra Beach on 18 Jul 2023
Thank you so much for staying Kim. hope to see you again in the near future

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Fantastic place to stay, had everything we needed in such a beautiful location.
Stayed 6 nights in Jul 2023
Response from Team Kirra Beach Apartments on 12 Jul 2023
Thank you so much for staying with us Martin and hope to see you back in the very near future.From all the Staff here at Kirra Beach Apartments

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was a lovely property, great location. Bit noisy with people on the street at night time, but otherwise great. Only thing which always gets my back up it having to get rubbish out of apartment and do all the washing up and unpack dishwasher. I always think that should be covered in the amount you pay.
Stayed 4 nights in May 2023
Response from Team Kirra Beach Apartments on 24 May 2023
Hi Alison,Thank you so much for staying and taking the time to let us know about your stay. It is always great to hear when guests have enjoyed their stay. Being self contained apartments unfortunately if we didn't kindly ask guests to remove rubbish and leave units in a clean and respectful manner rubbish and things like dishes get left in a terrible state which takes cleaners longer than the cost and set time of what is built into offering lower rates. Cleaners do still thoroughly clean the apartment to an expected level for incoming guests.

10/10 Excellent

Cheree

Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
This location was perfect beach directly across the road which had a park for the kids 7/11 around the corner A lovely walk into COOLANGATA took around 15 min with kids stopping along the way
Stayed 5 nights in May 2023
Response from Team Kirra Beach Apartments on 22 May 2023
Hi Cheree, All the staff here are always so happy to hear when guests have enjoyed their stay. It makes our day.Take care and hope to see you again

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment. Clean rooms. Spacious very friendly staff at check in. Will stay again.
Stayed 2 nights in Apr 2023
Response from Team Kirra Beach on 27 Apr 2023
Thank you so much for staying Amanda and would love to have you stay again. Keep in contact and will make sure to look after you with a great rate.

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, room comfort
Fabulous location
We loved our 3 week stay at Kirra Beach Apartments. The location is awesome. Just a couple of minutes to a safe patrolled beach. A fabulous strip mall next door has several eating establishments including one of the best bakeries on the coast, a chemist, a doctors office, laundromat, newsagent, 7 Eleven, beauty salon, coffee shops and more. Our apartment had a lovely view of the ocean. It was very clean and quiet. There is construction going on across the road but we were not affected by any of the noise. Management were very friendly. The pool was clean and refreshing. Underground parking was very secure. My only complaint was that there were no drawers or shelves to put our clothes. There is a closet in each bedroom but because there was nowhere to put our clothes I had to go and buy several dozen coat hangers to hang everything and then still have to keep things in our suitcase. We loved the A/C at night. We had a fabulous stay and would definitely come back again.
Stayed 23 nights in Mar 2023
Response from Team Kirra Beach Apartments on 29 Mar 2023
Thank you so much for staying and taking the time to post your feedback.Take Care Darren

8/10 Good

Kylie

Travelled with partner
Liked: Amenities
Checkin was easy and staff very friendly and helpful. We had booked a 2bdr oceanview room and were upgraded to a penthouse on the top floor (room 704) with access to 2 out of the 5 bedrooms (as per our booking). The penthouse was fantastic in terms of space and amenities and the view of the beach across the street was incredible. The lift was always super quick and we loved the secure assigned parking spots. Some negatives: The furnishings and decor are certainly ageing and need some maintenance as we noticed the cupboards and vanity units had water damage with their surfaces peeling away (salt and water damage will obviously do this) but overall the apartment was pleasing. Would have loved a tv in the master bedroom and thought this was odd that one of the smaller rooms (closed off) had a tv. Carpets had lots of stains and the lounges has stains and marks. We also found some old disposable slippers behind the curtains in the master bedroom when we drew back the curtains and rubbish and old coat hangers on the floor in the other bedroom closet, so clearly the cleaners are not doing a good job at all which was disappointing. Cleaners should also be responsible for putting clean dishes away from dishwasher so that it’s done with clean hands or disposable gloves to ensure hygiene, not leaving it up to holidayers to hand wash or use dishwasher and then put away as this doesn’t ensure correct hygiene or cleaning practices. Overall, a great place and we will definitely stay again!
Stayed 3 nights in Mar 2023
Response from Team Kirra Beach on 29 Mar 2023
Hi Kylie,Thank you for staying and letting us know about your stay. Will definitely be passing on your feedback to our staff and management.Take Care

8/10 Good

KODY

Travelled with family
Liked: Amenities, property conditions & facilities
Liked everything about the property. Parking, pool, security was fantastic. Staff friendly aswell. Only down side was the cleaning of the apartment. Could of been alittle better
Stayed 3 nights in Feb 2023
Response from Kirra Beach Apartments on 15 Feb 2023
Hi Kody, we greatly appreciate your feedback and will definitely be passing on to our housekeeping staff.

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
The apartment footprint goes from one side of the building to the other so you can get a cross breeze rather than use A/C. Kitchen was very modern. Staff were very nice.
Stayed 4 nights in Feb 2023
Response from Team Kirra Beach Apartments on 6 Feb 2023
Hi Mathew,Thank you for staying and was great meeting you.Take care and hope to see you again in the near future.

8/10 Good

ALLISON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was enjoyable. The apartment a bit dated and in need of TLC but otherwise clean and comfortable. The pool and spa opens at 8 am and closes at 9 pm so it would have been nice if the hours were extended particularly during summer time. Construction crew next door start at 6:30 am so bring your earplugs. Regardless, we enjoyed our stay.
Stayed 3 nights in Jan 2023
Response from Team Kirra Beach Apartments on 30 Jan 2023
Hi Allison,Thanks for stayings.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Relaxing and enjoyable stay. Walking distance to beach. Ocean views and spacious apartment. Pool and spa was a bonus too.
Stayed 3 nights in Jan 2023
Response from Team Kirra Beach on 30 Jan 2023
Thanks for staying Angela

8/10 Good

Trevor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Kirra Beach was close to the airport, beaches were beautiful. Great eateries close by and only around the corner from more shops! The apartment was very comfortable and suited us as a family. Nice pool and underground parking. Would highly recommend to other families!
Stayed 6 nights in Jan 2023
Response from Team Kirra Beach on 30 Jan 2023
Thanks Trevor for staying and taking the time to post

8/10 Good

geoff

10/10 Excellent

HANS

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Within walking distance of the beach, local shops and restaurants. Quiet and great amenities.
Stayed 3 nights in Dec 2022
Response from Kirra Beach Apartments on 13 Dec 2022
Thank you for staying with us Hans. Really glad you enjoyed your stay and hope to see you again in the near future.Have a wonderful Christmas and New YearFrom all the staff Kirra Beach Apartments

10/10 Excellent

Kerry

Stayed 2 nights in Sep 2022

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the close proximity to beach. It would have been nice for a little more dishwashing liquid. We would have like to sets of keys with fob to allow for us help us get to pool and back without both parents.
Stayed 6 nights in Oct 2022
Response from Kirra Beach Apartments on 16 Oct 2022
Hi Sharon,Thanks for staying and posting feedback. A second key is provided upon check-in (Registering) or if guests arrive after hours is provided as soon as they come down to reception the following morning to officially register which we do remind guests to do on on their after hours arrival instructions.

8/10 Good

Thomas, gisborne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Magnificent whale watching from the room. Walkable to a wide variety of cafes and restaurants. Amenities of the room itself were disappointing. No coffee maker provided though advertised as included. Floor tiles loose. Overall was not clean on check in. Rice and what I hope was ketchup stuck on table. Floor very dirty. No spare toilet rolls.
Stayed 7 nights in Oct 2022
Response from steve on 12 Oct 2022
Hi Thomas,Thanks for staying and for taking the time to let us know about issues you mentioned. Firstly I am sorry your unit was not up to both our expectations and will pass this onto our cleaners. You can always let staff know during a stay of any issues/oversights so they can rectify straight away. Hoping you will stay again

10/10 Excellent

stacey

Travelled with group
Liked: Cleanliness, room comfort
kirra beach apartments
big apartment. great outlook. efficient check in. secure.
Stayed 3 nights in Aug 2022
Response from Kirra Beach Apartments on 10 Aug 2022
Thank you so much for staying and taking the time to post. Hope to see you again in the near future. Kirra Beach Team

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment in a beautiful area. Would definitely stay there again 😁
Stayed 4 nights in Jul 2022
Response from Kirra Beach Apartments on 27 Jul 2022
Thank you so much Mary, hope to see you again soon. Thanks for staying with us Kirra Beach Team

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Kirra Beach Apartments were well appointed with a terrific beach view, great amenities including a pool and hot tub. Darren was outstanding during booking process and at check in and check out. I'll be going back
Stayed 5 nights in Jun 2022
Response from Darren on 15 Jun 2022
Hi David, Thank you so much for staying, appreciate you taking the time to post your review. Look forward to see you again.

4/10 Poor

Harold

Disliked: Cleanliness
Good location
Great location. Unit is tired needs a good scrub curtains had mould on them. Foxtell didn’t work.
Stayed 2 nights in Apr 2022
Response from Kirra Beach Apartments on 4 May 2022
Hi Harold, Thank you for staying. It was unfortunate that your Foxtel had stopped working during your stay which a technician who was called out to fix. We have also checked curtains and whilst isn't mould they are discolored and could certainly be updated so appreciate your feedback.

10/10 Excellent

Nick

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A spacious apartment for a family of five, with everything you need for self-catering laundry while on a beach holiday. Kept in perfect condition. Located just over the road from the beach, with easy access to nearby cafes, supermarkets and restaurants. So you can avoid the traffic further north in areas like Surfers Paradise if you want to. Appreciated the apartment upgrade during school holidays.
Stayed 3 nights in Apr 2022
Response from Team Kirra Beach Apartments on 1 May 2022
Hi Nick, Thank you for taking the time to post and we are so glad you had a great stay. We hope to see you again in the near future.

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The property smelt damp upon entry. It is quite a dark ordinary apartment for the price
Stayed 2 nights in Apr 2022
Response from Team Kirra Beach on 1 May 2022
Hi Stephen, Thank you for taking the time to post. If you can advise the apartment you stayed in we can investigate further. It is always best to raise any issues to staff at the time during your stay so we can better help investigate and rectify. If you can get back to us would be greatly appreciated.

10/10 Excellent

Vanessa

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Close to the beach, the airport and dining options. Could have done with a basic gym onsite for those wet and windy days when you can not get out.
Stayed 1 night in Mar 2022
Response from Kirra Beach Apartments on 30 Mar 2022
Hi Vanessa, Thank you for taking the time to post your review and for staying with us at Kirra Beach Apartments and agree on days like we have had a gym would have definitely come in handy. Take care and hope to see you again

6/10 Okay

Diana

Stayed 1 night in Mar 2022

8/10 Good

Zoe, Silverdale

Travelled with family and small children
Liked: Amenities
Great location in a very family friendly area. The only disappointing part of our stay was the cleanliness of our apartment. As soon as we walked into the rooms there was an overwhelming bad smell that even my husband noticed. There were crumbs, hair and sand all over the lounge and the bathrooms smelled horribly.
Stayed 3 nights in Mar 2022
Response from Kirra Beach Apartments on 22 Mar 2022
Hi Zoe, Thank you for staying and really appreciate your feedback. We have followed up and have discovered the smell is from the new curtains installed they day before you arrived, and should have been cleaned before being hung. We will also be speaking with our cleaning who should have done a much better job with the other cleanliness issue you raised which we sincerely apologize for. As a gesture of good will if you do stay again we would like to look after you with a discounted rate.

10/10 Excellent

Giuliano

Stayed 1 night in Mar 2022
Response from steve on 11 Mar 2022
Thanks for your positiveness

8/10 Good

Jillian

Travelled with group
Liked: Cleanliness, room comfort
Stayed 5 nights in Feb 2022
Response from Kirra Beach Apartments on 7 Mar 2022
Thank you Jillian for taking the time to post. Please keep in contact as we would love to have you stay and try for a 10 out of 10 next time. Take Care From all the staff at Kirra Beach Apartmets

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful ocean view with everything close by. Great place to stay!
Stayed 1 night in Mar 2022
Response from Kirra Beach Apartments on 7 Mar 2022
Hi Stacey, Was great having you stay with us and love hearing you enjoyed their stay with us.

6/10 Okay

Dave

Stayed 5 nights in Jan 2022