Outdoor pool, pool umbrellas, pool loungers
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Reviews of Arc Resort

4 out of 5
Arc Resort
11 Eady Avenue, Broadbeach Waters, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 35 out of 68 reviews" "
Rating 8 - Good. 23 out of 68 reviews" "
Rating 6 - Okay. 6 out of 68 reviews" "
Rating 4 - Poor. 2 out of 68 reviews" "
Rating 2 - Terrible. 2 out of 68 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

8/10 Good

danielle, e

Liked: Staff & service, room comfort
Great location
Great spot to stay! Close to everything. Room was quite dated but otherwise great
Stayed 2 nights in Jun 2017

2/10 Terrible

Dave

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service and dirty and old rooms. Do not spend money there

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location
An older resort in a good location and the staff were friendly. Our unit was only airconditioned in lounge area so hot nights were uncomfortable in the bedrooms where ceiling fans were not working properly. We tried to watch DVDs but both players didn't work!

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff fantastic great facilities at a good price will be back next year

8/10 Good

Hayley, Melbourne

Liked: Cleanliness, property conditions & facilities, room comfort
An affordable stay close to the shops
There were 7 of us going for a weeks' holiday. Overall it is a nice resort that I would recommend to my friends. I would consider coming back here definitely. The room we stayed in was modern and had a TV, and we were able to be incredibly loud without a noise complaint. During the night we would hang out by the pool with drinks in hand so it was really relaxing. Just a short walk from the main shops and food places - made getting groceries and dinner easy. It was also easy to get to Surfer's Paradise seeing as you just have to walk to the tram stop and pay around $5. Management was super laid-back - upon checkout we were able to leave our bags at reception, go out for the day, and then come back and chill in the pool area.

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great convenient location

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price, great apartment
Lovely apartment and lovely service, VERY Large apartment for Great price, newly renovated so all the mod cons

8/10 Good

Kaylee, Sydney

Liked: Cleanliness, room comfort
Close to convention centre - a little dated.
The room was large, with a great living kitchen balcony area. The rooms were good size, but there were a few maintenance items that needed repairing that would have lifted the experience. The views were gorgeous.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very Disappointing experience . The resort is old and run down totally not what we were expecting looked great in the pictures .When we expressed our disappointment the Manager provided is with another apartment which was slightly better but still it very disappointing.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
It's a beautiful apartment with adequate amenities. The view from the balcony is great,unobstructed sight of the river.Though i would be better with some touch up for the toilet.It's convenient for me as i m going to the gold coast convention centre and a short drive to pacific fair n boardbeach shopping area.

8/10 Good

Pete and Ann, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Being on the river there is always something happening and we even had dolphins swimming past

10/10 Excellent

sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
The hotel was very well set out & great facilities
I was very hsppy with the hotel, great location, clean and walking distance to so many things.

10/10 Excellent

Christy, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great complex close to CBD
Great spot within walking distance to Broadbeach. Quiet area on the water. Very relaxing spot.

6/10 Okay

HERMAN, Sydney

Disliked: Cleanliness, staff & service
Big apartment not serviced
A good place to stay close to shops and casino however rooms need urgent renovations, bed was too soft
sorry you felt that way, we are a self service Resort, there was a sign on the fridge explaining such, if you had required a service you only had to ask, Marlene

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic position
Good facilities, comfortable apartment, handy to beach and shops

6/10 Okay

Verified traveller

Disliked: Cleanliness
Short stay, close to Oasis but too far for young children. Would definitely stay again but hire a car. Swimming area clean and quiet.

6/10 Okay

Jane, Sydney

Not bad but better value available elsewhere
Older style accommodation but not too bad Close to restaurants and a supermarket Better value accommodation available closer to town centre

10/10 Excellent

vicki, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely resort, close to everything...
Enjoyed our stay at the resort, lovely owners couldnt be more helpful....

8/10 Good

mel, victoria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely resort and great location
Beautiful looking resort from the outside,great pool and location by the water. Room itself was disappointing run down,very old furnishings compared to what you seein the photos. It looks like it hadnt been touched since early 90's.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Enjoyed staying at the Arc Resort. It was beautiful and quiet, yet still close enough to the heart of Surfers Paradise. I would absolutely stay there again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A bit run down. Bed was hard but overall staff very friendly and pool area heated and enjoyable. Great for young families on a budget would go again. Great location close to main strip of Broadbeach

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value centrally located in Broadbeach Waters
The room that we had was so spacious and comfortable. It had a fully equipped kitchen and laundry too... Perfect for longer stays. We were also within walking distance of the Gold Coast Conference Centre where we attended a conference for two days, and also walking distance to Broadbeach Shopping Area, Pacific Fair Shopping Centre and lots of cafes and restaurants.

10/10 Excellent

Hua

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Elizabeth, Australia - NSW - Hunter Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely canal and city skyline views

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Greg, New Zealand - Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Great deal; Service: Outstanding; Cleanliness: Immaculate; great hosts, will see you again

8/10 Good

Lee, Australia - QLD - Gold Coast

Liked: Staff & service

8/10 Good

Pei, New Zealand - Wellington

Liked: Staff & service, property conditions & facilities
Facilities: Good; Value: Inexpensive, Economical; Service: Respectful, Friendly, Courteous; Cleanliness: Tidy; This resort was in a nice and quiet area, and a good distance to various attractions. The owners were very nice and helpful! Would stay again.

10/10 Excellent

Danny, New Zealand - Wellington

Liked: Cleanliness, property conditions & facilities
Facilities: Home away from home; Cleanliness: Beautiful; Cool place to stay

6/10 Okay

peter, Auckland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clean and maintained like the photos!
Disappointing. The good things were the friendliness of the managers, the view from our apartment and spaciousness, and the quietness of the place. The disappointing parts ranged from broken glass on the deck (which we had to clean up), not having 5 beds when that is the number required,(The next day the manager bought up a dusty foldout bed but my daughter and grandson had to share the first night - he was busy watching the AllBlacks play so could not bring it up that night) apartment was desperately in need of a revamp, the tiles were broken, the place was not clean, the door locks were not that good, no phone to call manager about problems, drawers and sliding wardrobe doors almost impossible to open, lots of light bulbs did not work, fly screens kept falling off ranchslider and the list goes on and on. The outside area by pool and around complex was not very clean either - hardly saw managers doing anything which to me, is most unusual. Certainly does not look like pictures on website. If it cleans up it's act, I would stay there again because of the spaciousness of the apartment, and peace and quiet, but for us on this one in a lifetime holiday for our family, it was disappointing.

10/10 Excellent

KEITH, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Neil, Australia - NSW - Newcastle

Liked: Cleanliness, property conditions & facilities
A great place to stay, will be sure to do so again

8/10 Good

Jihyun, Australia - QLD - Brisbane

Liked: Staff & service, property conditions & facilities
....

10/10 Excellent

Karen, Australia - NSW - Hunter Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home, Outstanding, Spa Pool BBQ Fantastic; Value: Great deal, Amazing; Service: Flawless; Cleanliness: Spotless; BBQ pool spa and outside room with fridge to eat in all clean and fishing gear supplied, very very quite, and handy to everything, Thanks to Managers

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rick, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Great deal; Service: Good, Friendly, Courteous; Cleanliness: Pleasant; Not far to the Casino,Broadbeach and Pacific Fair.

10/10 Excellent

Robert, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Great deal; Service: Friendly; Cleanliness: Pleasant;

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great Location and brilliant for a family stay
We stayed here over the June long weekend with our 4 kids and Nanna. Comfortable rooms and clean. Pool was warm and the whole building is secure. Convenient to shops and restaurants (10min walk). We had a problem with the kitchen tap that was fixed by the time we came back that evening.

8/10 Good

Paul, Australia - WA - Perth

Liked: Staff & service
Disliked: Property conditions & facilities
Facilities: Tired, Nothing special; Value: Fair price; Service: Flawless; Cleanliness: Tidy, Clean, Neat;

8/10 Good

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities
New taps in main bedroom ensuite were back the front

8/10 Good

Noeline, Australia - VIC - Melbourne

Liked: Staff & service
Service: Friendly; Cleanliness: Tidy, kitch & bath tiles broken; great restaurents close by

10/10 Excellent

donna, coomera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location big spacious rooms
I stayed here last weekend with family and friends couldnt fault it so reasonably priced big rooms great pool area and bbq area would definitely stay here again..

10/10 Excellent

Geertriuda, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Great deal; Service: Go the extra mile; Cleanliness: Beautiful; enjoyed pool bbq area and fishing

10/10 Excellent

Rod, Australia - QLD - Sunshine Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Service: Courteous; would definitely stay again

10/10 Excellent

Fiona, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Affordable; Service: Outstanding; Cleanliness: Immaculate; great park

10/10 Excellent

Tepene, Australia - QLD - Brisbane

Liked: Staff & service
Facilities: Everyday; Service: Flawless; Cleanliness: Neat;

8/10 Good

Glennis, New Zealand - Waikato

Liked: Property conditions & facilities
Disliked: Cleanliness
Facilities: Above average; Value: Affordable; Service: Sufficient; Cleanliness: bathroom cld be cleaner; Great set up for a family as rooms are huge. Great amenities and lock up covered parking .. quiet with great views

10/10 Excellent

Rae, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Service: Go the extra mile; Owners were very helpful & friendly. Pool area was great! Would definately recommend! Apartments are very large & well decked out.

10/10 Excellent

Toni, Australia - NSW - Sydney

Liked: Cleanliness, property conditions & facilities
Facilities: Good; Value: Great deal; Service: Polite; Cleanliness: Pleasant; Lovely outlook over the canal, spacious rooms