Hotel Butik di Genting Highlands

"Overall experience was very great with Silaslee - 1) Room was clean, and towels were provided, toiletry were provided 2) Unit came with a very cool jacuzzi located at balcony 3) Unit included a Coway water machine, microwave, fridge and oven 4) Best of all is that the unit came with an automated mahjong machine "

"Cleanliness was perfect and nice view"

"Great/ baik"

"Check In Counter too limitted "

"Onset Spa - Lovely"

"pengurusan comunication mesti diperkemasakan ."

"There is trash everywhere and level 1 f lift door"

"check-in on 25/12/25, as the experience was far below Wyndham’s expected standards. During check-in, the Indonesian female receptionist was unprofessional and lacked basic front office knowledge, unable to answer simple questions and repeatedly stating that check-in was at 3:00 pm, which I was already aware of; my request to pre-check in by submitting my details, a standard hotel practice, was met with reluctance and poor service attitude. Fortunately, Mr. Abdullah took over and handled the...

"Budget stay. Room very small and NO air con., but it is at Genting Highland."

"This property should be taken off from the listing. It only existed to bait those that are desperate and can’t find a place to stay. It’s too much of a let down to even describe the property. Just avoid at all cost."

"The communication with the host was pathetic and their were no clear direction regarding checkin. You basically go outside besides road side and get your key card. The room was okay but the Bedsheets had yellow stains and they looked dirty. Mattress would give you backache for sure. Avoid if possible."

"Everything good thank you"

"Satisfactory service overall as a no frill service apartment. Lots of space for improvement."

"Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the...