Genoa Hotels with Swimming Pool

"The fire alarm went off @ 1:30AM. There was no communication from management & some of the guests on my floor discovered there actually was a fire in a trash can in the outside smoking area ( which left a dark suite mark on the building and melted a 5-6 ft section of the soffit. The fire truck was not called and there was now communication from management about remunerating guests (e.g. by a discount on a night's stay in the future, etc) It was scary and quite disappointing."

"It was good."

"Location, location, location."

"Breakfast was a big disappointment. Lots of empty serving vessels with "sorry" notes."

"Great location close to restaurants and the river. Great staff, food was fresh. Great stay and everyone we met was super nice."

"The check-in was smooth. The room & bathroom were spotless. The breakfast was fine. Lots of weeds in their front gardens. Thank you!"

"Parking lot felt unsafe. I woke at 0100 and found people hanging around my vehicle. They were in white vans and had my vehicle blocked. The cabinet where the refrigerator is was coming apart and roughed up pretty good. The one thing I did like was the walk in shower. It was a handicap room, but I wish every room had that. "

"We have stayed at this hotel the last few times we have visited west Virginia we love the executive suites. In the past the service was exceptional but this time the staff seemed annoyed that they had to do there job. Was not very welcoming or friendly all of the ladies employed there were very rude. Though I love this hotel myself and my family will not be returning to this location."

"Everything was fine except for the coffee, both in the room and at breakfast. Good coffee goes a long way to ensure a pleasant stay. And their coffee is barely drinkable."