Gateshead Hotels with Swimming Pool

"Lovely staff, excellent breakfast, comfortable and spacious room. Could not fault it and Will return."

"Room great with plenty space for all 3 of us, room shower not so good, had to run about to get wet. Nice pool, although spa bath not working, could do with spa showers in the rooms, were great. Had 3 lovely breakfasts, enjoyed by all, staff very helpful. Food served in bar was nice. "

"Lovely stay - ideal location and parking included "

"The room we were staying, the decor was tired - not worthy of a 4 star hotel unfortunately. Upon arrival, wardrobe door was hanging off hinges, the wifi receiver box was hanging of the wall - room was also very dark. Pointed out wardrobe door to concierge and they had it fixed the next day, but should have been done before guest arrival - tables in hallway tired and peeling off. The staff was friendly though, especially in the breakfast room. Breakfast had a good choice."

"Room was quite large. Had everything we needed including hairdryer an iron and ironing board. Buffet breakfast was tasty and plenty of choice. "

"Poor attitude from staff to a group of disabled (visually impaired) guests with no reasonable adjustments to check in process. Dogmatic jobsworth staff at reception (though to be fair notably a manager stepped in effectively later and “took ownership” to resolve some issues and find the lost bag). Bag taken by porter to a room unconnected to the group and not found for several hours after a trawl of hotel CCTV. Deposit insisted on in case we used mini bar in the room but fridge broken and empty. Double occupancy couple put in single room and vice versa. Bedroom window propped open by a mug on the window sill (on the fourth floor in a room occupied by blind person) was an accident waiting to kill someone on the pavement outside. Very noisy rooms with obviously no soundproofing. Definitely not a hotel to ever use by any group organiser. "