Hotel Keluarga di Gateshead

"Basic hotel, but clean room and comfortable bed. Staff really friendly and helpful. Stay included breakfast, but limited really to takeaway style bags in which to take your choices to your room, or sit at small tables in reception. Would probably give it a miss if staying again. Location is in the middle of large industrial estate, so whilst its cheap, and ok just to put your head down for a night or two, it is limited in what it can offer to tourists."

"Would like to mention 2 receptionists Katy and Kristina - so helpful with us two pensioners in sorting a taxi for us into Newcastle"

"This is an excellent hotel in a great location. Check in was easy, the room was really clean and the parking was very convenient and easy to access."

"Our go to hotel when we go to Newcastle. Great staff who are only too happy to help. Large car park so not usually any problem with parking even when the hotel is busy. No ac in the rooms so was a little warm during the recent heatwave but they provided a fan when asked. Water pressure can be an issue so don’t expect rainfall showers but serviceable. Will be booking again as can usually get a good deal."

"We went to wrong hotel same name so missed the dinner explained I have to eat every 2 hours due to a medical condition and phoned previous to let them know we were on our way got there 2 minutes to 9 pm and they were not willing to cook me anything was not well enough to go out to eat so was not impressed surely they could have help so would not recommend this hotel"