Gansevoort Hotels with Swimming Pool

"We had a clean room. I didn’t like that when your at the pool and need to go to the bathroom you have to walk through the hallway in wet bathing suit. Very uncomfortable for the grandkids plus more of a chance to slip. The directions to connect to WiFi were unclear, I had to call front desk for help and bring my 3 grandchildren with me. Then the directions for the TV were not clear. I was looking for some paper directions but they were on TV. I finally figured that out but couldn’t figure out how I could connect to my Netflix so we watched on my laptop. The free breakfast could be a little better as far as maybe scrambled eggs but was good. The staff was extremely nice and helpful. "

"Amazing staff! Ben at the reception was really welcoming and helpful. The property was clean, good breakfast, convenient location. Will definitely return. "

"The gym was clean and well equipped. The pool was also clean and beautiful "

"The room was clean, housekeeping was fantastic and accommodating. Front desk was helpful. Kids loved the pool, hot tub was a perfect temp. Being able to get coffee and hot water at all hours was a bonus. "

"The pool was enjoyable , staff are so kind and helpfull, room was super clean but the mattress was terrible . Kids has so much fun "

"Clean rooms, super nice and loved our stay"

"Stayed for the weekend for the chess tournament. Close proximity to shops and restaurants. Perfect for family. The kids loved the pool and breakfast buffet. Friendly staff. Would definitely stay here again. "

"When we arrived for our “deluxe room”, we were put in a nasty motel building next to the main building. It smelled terrible and musky right when you walked in. It was pretty cold so we put the heat on immediately and the heater was extremely loud. We then went to the main building and asked if we could upgrade. The woman explained the upgrades to us and said that they had a handicap accessible room available in which we took because we wanted to get out of the yucky motel. When we got to the room, everything seemed fine other than that it wasn’t explained to us that it would be a little different. We didn’t have a nice shower and the bathroom was different. (Same price as regular room upgrade) The heating system didn’t work properly and both mornings we woke up to tons of construction sounds from the room above us. I called and complained, and it did not stop. It was going on pretty late at night as well. It was never explained to us that there would be construction in the room above our heads. We also had to call maintenance pretty late at night because our TV did not work and the phone did not work. They just weren’t hooked up or something. We upgraded to a better room and paid more money and it honestly didn’t seem that way. The towels in the room smelled weird also. "

"Dirty room all around including comforter. Old broken faucet handle and broken toilet holder. One tiny garbage in kitchen area nothing in living space or in bathroom."