Incredible stay! Everything was perfect from start to finish. The staff greeted us from our car and helped carry our bags into the lobby as we checked in. We found complimentary coffee, tea, and juice at the lobby which was a welcome surprise.
We opened the room door to find an amazing view of the Furano mountains along with a complimentary snack. The room was not only spotless but very new and had everything we could possibly need.
The star of the show was the 9th floor area, featuring unexpected (free!) facilities like massage chairs, three private onsen rooms, and ice cream/other refreshments. The public bath was also a surprise as it included a sauna, a waterfall massage, and an outdoor pool.
Overall, an excellent stay!