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Reviews of Wyndham Foz do Iguaçu

4 out of 5
Wyndham Foz do Iguaçu
Rua Rui Barbosa, 394, Foz do Iguaçu, PR

Reviews

8.8

Excellent

Rating 10 - Excellent. 510 out of 958 reviews" "
Rating 8 - Good. 325 out of 958 reviews" "
Rating 6 - Okay. 87 out of 958 reviews" "
Rating 4 - Poor. 24 out of 958 reviews" "
Rating 2 - Terrible. 12 out of 958 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lourdes

Travelled with family
Liked: Cleanliness, property conditions & facilities
My room was on the top floor, but still a lot of traffic noise. Most nice hotels I have stayed at provide complimentary water. This one did not.
Stayed 1 night in Apr 2024
Response from Fabiano Toloczko on 27 Apr 2024
Thank you for providing your constructive feedback. We are grateful for the opportunity to learn from your experience and will work diligently to address any issues raised. Your contribution is essential to our continuous improvement efforts.

8/10 Good

Shingo

Travelled with family
Liked: Cleanliness
Bit old but clean and good service
Stayed 1 night in Mar 2024
Response from Fabiano Toloczko on 27 Apr 2024
We are pleased with your considerations and look forward to welcoming you again soon for another memorable experience at the home of the breathtaking Iguazu Falls.

8/10 Good

Ruben

Travelled with partner
Liked: Cleanliness, amenities
Property has its years but it’s well maintained and clean in general. The elevators where in need of maintenance.
Stayed 1 night in Mar 2024
Response from Fabiano Toloczko on 27 Apr 2024
. We want to express our gratitude for sharing your concerns with us. Your feedback is invaluable and guides us in our pursuit of excellence. We sincerely appreciate your contribution to enhancing our services and facilities.

2/10 Terrible

seyedmohammadhadi, Houston

Disliked: Cleanliness, amenities, property conditions & facilities
Old property. Amenities need to be fixed and replaced. Sink clogged
Stayed 2 nights in Mar 2024
Response from Fabiano Toloczko on 27 Apr 2024
We apologize for the difficulties you faced during your stay. We take your concerns very seriously and would like to assure you that we are investigating what happened to find a suitable solution. Your opinion is extremely valuable to us, and we will do everything possible to correct any issues raised.

6/10 Okay

Zech

Disliked: Amenities
Stayed 2 nights in Feb 2024
Response from Fabiano Toloczko on 27 Apr 2024
We are pleased with your considerations and look forward to welcoming you again soon for another memorable experience at the home of the breathtaking Iguazu Falls.

10/10 Excellent

Demetri

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was located for tours of Iguaçú Falls and the Itaipú Dam, as well as for a quick jaunt into Paraguay (City of the East). The hotel facilities were good (restaurant, gym, kid area) and the staff was very helpful accommodating all of our needs, such as arranging for a driver for the entire evening we arrived.
Stayed 3 nights in Mar 2024
Response from Fabiano Toloczko on 27 Apr 2024
We're delighted to hear that you enjoyed our hospitality and the amenities of our hotel. Your satisfaction is our priority, and we can't wait to welcome you back on your next visit to our city.

10/10 Excellent

Pedro

Stayed 2 nights in Feb 2024
Response from Fabiano Toloczko on 27 Apr 2024
Agradecemos imensamente pelo seu feedback positivo! É maravilhoso saber que conseguimos proporcionar uma experiência tão agradável durante a sua estadia. Esperamos recebê-lo novamente em breve e continuar superando as suas expectativas.

6/10 Okay

Clarissa, Westerville

Travelled with family, Business traveller
Liked: Cleanliness
I was excited to be back at this hotel, as I had fond memories of a great stay in a spacious suite in a new structure back in 2018. Unfortunately this was not the case. We were placed in an unclean room when requested an early (paid) check in, which was rectified within a few hours. Room keys had issues and we got locked out of our room multiple times. Some of the male front desk staff felt they had to mansplain a lot to me (a middle age woman traveling with older teenage children). The location of the hotel is good, though, and the breakfast is excellent. There is secure parking with a valet. This is an OK option for this area of Foz do Iguaçu.
Stayed 3 nights in Feb 2024

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Fabiano Toloczko on 27 Apr 2024
Ficamos muito felizes em saber que você apreciou a nossa hospitalidade e as comodidades do nosso hotel. A sua satisfação é a nossa prioridade, e estamos ansiosos para recebê-lo novamente em sua próxima visita à nossa cidade.

6/10 Okay

bijoy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the property and ameneties were good. Few food options for vegetarian and vegans
Stayed 4 nights in Feb 2024
Response from Mario Apollo - General Manager on 19 Feb 2024
Thank you very much for sharing your experience with us. We are very sorry for any discomfort caused. We will be working to improve

10/10 Excellent

Dane

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024
Response from Mario Apollo - Gerente Geral on 7 Feb 2024
Sr(a) a Dane, Bom dia, Muito obrigado por compartilhar sua experiência conosco.Esperamos revê-la em uma breve oportunidade na Terra das Cataratas !

6/10 Okay

Amin

Travelled with partner
General condition of the property
Stayed 2 nights in Jan 2024

8/10 Good

Thomas

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024
Response from Mario Apollo - Gerente Geral on 25 Jan 2024
Sr Thomas, Muito obrigado por compartilhar a sua experiencia conosco.Ate a proxima !

4/10 Poor

Deni, Toronto

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room I got from this “4🌟hotel” was demage, the main door locker was broken and left hanging on the door by one scroll, the body wash dispenser was broke and left on the window, the kitchen blind was broke what makes difficult open to get sunlight. The AC wasn’t work property and outside was 40° Celsius. I took pictures and I asked the front desk receptionist. He told me that the hotel was full and he wasn’t able to give me a different room. So why charged me a full price when they can’t give me what I paid for it? I have pics of all this issues I mentioned.
Response from Mario Apollo - Gerente Geral on 17 Jan 2024
Sr Deni, Estamos tratando dessa situação, via e-mail direto com o Sr !Atenciosamente,

8/10 Good

Kathy

Stayed 1 night in Jan 2024

10/10 Excellent

Jensen

Liked: Cleanliness, amenities, property conditions & facilities
Great overall stay. I would definitely stay there again.
Stayed 3 nights in Jan 2024
Response from Mario Apollo - Gerente Geral on 11 Jan 2024
Mr Jensen, Thank you very much for sharing your experience with us. See you soon

4/10 Poor

lynn

Stayed 2 nights in Jan 2024
Response from Mario Apollo - General Manager on 11 Jan 2024
Sr Iynn,Caso possa nos passar mais detalhes do motivo da sua baixa avaliacao, agradecemos !Atenciosamente,

10/10 Excellent

Bruna

Liked: Cleanliness, room comfort
Ótima opção no centro de Foz
Ótima opção no centro de foz, boa localização, quartos grandes e confortáveis. Funcionários muito educados e prestativos.
Stayed 4 nights in Jan 2024
Response from Mario Apollo - Gerente Geral on 9 Jan 2024
Sra Bruna,Muito obrigado pela sua avaliacao, tempo e nota.Ficamos felizes e vamos compartilhar com as equipes os seus comentarios !Espereamios reve-la em breve oportunidade na Terra das Cataratas !

6/10 Okay

Yu Shuo

Liked: Cleanliness
The hotel is a bit outdated. Everything kind of works but not great. For example, the WiFi is spotty and the elevators are slow.
Stayed 3 nights in Jan 2024
Response from Mario Apollo - General Manager on 9 Jan 2024
Mr Yu,Thank you very much for your evaluation and your important comments, which we will take action on.We are very sorry for any discomfort caused.Sincerely

10/10 Excellent

William

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Mario Apollo - Gerente Geral on 9 Jan 2024
Sr WilliamMuito obrigado pela sua avaliacao, tempo e nota.Espereamios reve-lo em breve oportunidade na Terra das Cataratas !

10/10 Excellent

Gregory

Stayed 2 nights in Dec 2023
Response from Mario Apollo - Gerente Geral on 2 Jan 2024
Sr GregoryMuito obrigado por compartilhar a sua experiencia conosco.Esperamos reve-lo em uma breve oportunidade na Terra das Cataratas.

10/10 Excellent

Pramod

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Mario Apollo - Gerente Geral on 2 Jan 2024
Sr Pramond,Muito obrigado por compartilhar a sua experiencia conosco.Esperamos reve-lo em uma breve oportunidade na Terra das Cataratas.

10/10 Excellent

Rituparna, Winchester

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very good. Spacious rooms, great breakfast, friendly and helpful staff.
Stayed 2 nights in Dec 2023
Response from Mario Apollo - General Manager on 29 Dec 2023
Mrs Rituparna Thank you very much for your comments and for sharing your experience with us.We hope to see you soon in the Land of Falls!

8/10 Good

Augusto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gym was not great. Safe in the room did not work and was not fixed even after requesting to be fized. Elevators are very slow.
Stayed 2 nights in Dec 2023
Response from Mario Apollo - General Manager on 29 Dec 2023
Mr Augusto,Thank you very much for your comments and for sharing your experience with us.We are very sorry for any discomfort caused and you can be sure that we will take action regarding your comments.See you soon

10/10 Excellent

Hu

Stayed 2 nights in Dec 2023
Response from Mario Apollo - Gerente Geral on 13 Dec 2023
Sr Hu, Muito obrigado pela sua avaliacao e Nota !Ate breve !

10/10 Excellent

Pedro

Liked: Cleanliness, room comfort
Excellent service and a very helpfull staff.
Stayed 5 nights in Oct 2023
Response from Mario Apollo - General Manager on 3 Nov 2023
Thank you very much for sharing your experience with us, which makes us very happy!See you soon

10/10 Excellent

Freddy

Liked: Cleanliness, amenities, property conditions & facilities
MUY BUENA ESTADIA , EL DESAYUNO EXCELENTE Y LA CENA BUFFET MUY BUENA. PARA VOLVER
Stayed 7 nights in Oct 2023
Response from Mario Apollo - Gerente Geral on 20 Oct 2023
Muchas gracias por su valoración y comentarios sobre nuestros servicios!Hasta la próxima

6/10 Okay

Mee-Lynd

Stayed 2 nights in Sep 2023
Response from Mario Apollo - Gerente Geral on 27 Sept 2023
Obrigado pela sua avaliacao.Sentimos muito por qualquer desconforto ocasionado !

6/10 Okay

Seungwoo, chalfont

Stayed 1 night in Aug 2023
Response from Mario Apollo - Gerente Geral on 12 Sept 2023
Muito obrigado pela sua avaliacao !Esperamos reve-lo em uma nova oportunidade na terra das cataratas.

10/10 Excellent

Jennifer

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2023
Response from Mario Apollo - Gerente Geral on 22 Aug 2023
Sra Jennifer, Grato pela sua avaliação e nota ! Ate a proxima ! :-)

10/10 Excellent

maria

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Mario Apollo - Gerente Geral on 4 Sept 2023
Gratidao pela sua avaliacao e Nota ! Ate a proxima ! :-)

6/10 Okay

Carlos

Travelled with family
Check in was too long. We had to fill out everyone information on a piece of paper. Seems like is too old school. Property is more like a 3 star. We booked 3 rooms and everyone was in a different floor. We had kids and was very difficult. When I asked they told me that the hotel was sold out. We booked the trip over 2 months in advance and they could've plan better.
Stayed 2 nights in Jun 2023
Response from Mario Apollo - Gerente Geral on 17 Jul 2023
418 / 5.000Resultados de traduçãoResultado da traduçãoDear Sir, Thank you for sending us your review of your stay. We are very sorry that we did not meet your expectations as much as we would have liked and we apologize for any inconvenience caused. Important that for us to be able to attend to the observations and special requests also come in advance. Once again we thank you for your evaluation and for all your considerations! See you soon !

10/10 Excellent

Gimena

Stayed 2 nights in Jun 2023
Response from Mario Apollo - Gerente Geral on 17 Jul 2023
Grato pela avaliação !

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2023
Response from Jaqueline Matte on 23 May 2023
Olá Sr. MikeAgradecemos pelo tempo disposto em nos avaliar. Esperamos revê-los em breve.

10/10 Excellent

Wei

Liked: Cleanliness, room comfort
An excellent hotel
This is a very nice hotel. Clean, spacious with excellent staff like Peter. Breakfast is great with varieties. Although there was a problem of car key access, it was fixed quickly. Highly recommended.
Stayed 1 night in May 2023
Response from Jaqueline Matte on 23 May 2023
Hello Wei,We are most grateful for the time you took to rate us. Hope to see you soon.

10/10 Excellent

patricia

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Apr 2023
Response from Jaqueline Matte on 23 May 2023
Olá Sra. Patricia,Agradecemos pelo tempo disposto em nos avaliar. Esperamos revê-los em breve.

10/10 Excellent

adriana

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Apr 2023
Response from Jaqueline Matte on 12 Apr 2023
Olá Sra. Adriana,Agradecemos pelo tempo disposto em nos avaliar. Esperamos revê-los em breve.

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel room was adequate. All of the room lighting (except bedside lamps) were cool colored lighting. This is very unpleasant lighting. The eggs served in the buffet are terrible and seem to be made from a mix and not actually eggs. There are barking dogs in the neighboring favela houses that bark 24 hours a day and can be heard at the 17th floor. The pillows on the bed were one hard one and one soft one, both too thin. This is a decent hotel, but definitely not a 4 star hotel.
Stayed 3 nights in Mar 2023
Response from Fabiano Toloczko on 13 May 2024
We sincerely appreciate you sharing your feedback with us. We highly value your observations as they help us identify areas for improvement. Your insights are extremely valuable to us, and we will strive to implement the necessary changes.

8/10 Good

Yi

Stayed 3 nights in Mar 2023
Response from Jaqueline Matte on 31 Mar 2023
Olá Sr.(a) Yi.Esperamos revê-los em breve.Supervisora de Recepção

10/10 Excellent

Duen Chien, New York

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
nice hotel.
Stayed 2 nights in Feb 2023
Response from Jaqueline Matte on 31 Mar 2023
Hello Mr. Chien.We thank you for the time you took to evaluate us. It's comments like yours that help us grow.Hope to see you back soon.Reception Supervisor

10/10 Excellent

David, Arcadia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Decent hotel near the bus terminal and restaurants.
Stayed 2 nights in Jan 2023

8/10 Good

María infante

Travelled with partner
Disliked: Amenities
The pilot wasn’t contable and there only 1 per person. Breakfast was ok.

6/10 Okay

Shravan

Disliked: Cleanliness
The place was in a quite location, but the rooms were pretty old. We found a couple of cockroaches in the room.

10/10 Excellent

Kyong

Stayed 3 nights in Nov 2022

10/10 Excellent

Rema

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We were travelling with another couple. Arrived late in the evening and were greeted by Eder, the front desk staff who checked us in. What a great and hospitable receptionist. Fantastic breakfast, clean rooms. Fabulous views from the rooms, great tips re sightseeing. All in all a great experience and fantastic value for the dollar.
Stayed 2 nights in Oct 2022

10/10 Excellent

Flavio

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2022
Response from Jaqueline Matte on 31 Mar 2023
Olá Sr. Flavio,Agradecemos pelo tempo disposto em nos avaliar.Esperamos revê-los em breve.Supervisora de Recepção

10/10 Excellent

Dieime

Stayed 1 night in Oct 2022

10/10 Excellent

Roberta, Vancouver

Stayed 3 nights in Sep 2022

10/10 Excellent

connie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property is located around many good restaurants. I feel very safe to walk around the area at night. The property is clean, staffs were very helpful.
Stayed 4 nights in Sep 2022

8/10 Good

Canyang Kevin

Stayed 2 nights in Sep 2022