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Reviews of Holiday Inn Express & Suites Fort Lauderdale Airport South, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Fort Lauderdale Airport South, an IHG Hotel
205 N Federal Hwy, Dania Beach, FL

Reviews

8.2

Very good

Rating 10 - Excellent. 1528 out of 3040 reviews" "
Rating 8 - Good. 739 out of 3040 reviews" "
Rating 6 - Okay. 346 out of 3040 reviews" "
Rating 4 - Poor. 193 out of 3040 reviews" "
Rating 2 - Terrible. 234 out of 3040 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Randall

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All went well. Nice breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Amenities
It was very clean, beautiful pool. Customer service was excellent.
Stayed 1 night in Apr 2024

8/10 Good

Joseph

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very helpful and informative thanks to Alexia for all the information
Stayed 1 night in Apr 2024

10/10 Excellent

Garie

Liked: Cleanliness, staff & service, property conditions & facilities
Great job with the staff such nice and welcoming staff always looking to make sure every one is doing good magnificent service
Stayed 2 nights in Apr 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel. The stuff is really friendly. The breakfast totally makes sense. Minutes from airport and sea port.
Stayed 1 night in Apr 2024

2/10 Terrible

Chimere, Poinciana

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the counter was terrible. Alexia attended us. When we arrived there were no rooms available. We waited an hour and nothing. She didn't even bother trying to find answers. She refused to contact her supervisor. We demanded immediate cancellation and had to book another hotel. A bad experience. I hope the refund is not delayed.
Stayed 1 night in Apr 2024

10/10 Excellent

Ramona M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the pleasure of having Alexia check us in and out.. A true professional who clearly loves her job. I highly recommend this hotel ! Great location, convenient to everything !
Stayed 1 night in Apr 2024

10/10 Excellent

Norman

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Airport pickup shuttles schedule not clear.
Stayed 1 night in Apr 2024

10/10 Excellent

lou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas, Lansing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

beck

Liked: Staff & service
It was ok
Stayed 1 night in Apr 2024

2/10 Terrible

Aracelis

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
When I arrived at the hotel, at 3:00 pm, Alexia, the person who was at the front desk, told me that the room was not ready, that I should sit down and wait. About 3 more people came in and she told them the same thing. At 3:30 I ask again about how long it was going to take because I was tired. I was drive many hours and she looks at me and she tells me that she didn't know with a bad face. Then I told her that my room was supposed to be ready at 3 and that she should at least tell me how long it was going to take, and she told me that she had nothing to do with that but with a bad attitude towards other people. I ask her to call the supervisor and she tells me that the only one who was there was her, that he was free. I ask her if at least they were going to give us some discount or something for the bad time and she rudely tells me no, that she is not a supervisor. I come back and tell her I called her supervisor on the phone and she tells me that she came back and repeated that he was not there, that if she needed to repeat it to me again. Alexia's treatment was totally uncalled for, unethical, and lacking in charisma and humanity. I decided to cancel because I found the treatment and lack of respect very bad. I traveled for many hours to rest in a place where I had a bad time and a lack of respect and I had to run out and rent another hotel which was very expensive.
Stayed 1 night in Apr 2024

6/10 Okay

Jose

Travelled with family
Liked: Amenities, property conditions & facilities
Evening concierge short , thought he may have been tired, not very friendly but straight to the point and matter of fact. Remotes for blinds not working, it seems the blinds were not on track or jammed. Two windows in room but no natural light in morning 😕. Could not get the keurig in room to work. We only stayed overnight. Before our drive back to Canada so clean and comfort is what we wanted and we got it
Stayed 1 night in Apr 2024

8/10 Good

Deborah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Apr 2024

10/10 Excellent

Diandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shaneice went beyond the call of duty. Dove products were great. Very big and comfortable bed. Cruise port transportation. Would stay again.
Stayed 1 night in Apr 2024

8/10 Good

Michael

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Parking on the facility and leaving the car for a few days is a bonus when flying into and out of the Bahamas in a short business trip
Stayed 1 night in Apr 2024

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, property conditions & facilities
Overall clean safe good staff missed bacon at breakfast nice breakfast area
Stayed 1 night in Apr 2024

10/10 Excellent

Jameka

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everthing
Stayed 2 nights in Apr 2024

2/10 Terrible

Mohga

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Stefanya Flores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, nice and clean.
Stayed 2 nights in Apr 2024

10/10 Excellent

Randall

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool on the 4th floor was cool
Stayed 1 night in Apr 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property very close to the airport
Stayed 1 night in Apr 2024

10/10 Excellent

Alia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Would recommend this to everyone
Stayed 1 night in Apr 2024

8/10 Good

Marilynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport & cruise terminal (both about $20 taxi ride)
Stayed 1 night in Apr 2024

8/10 Good

terece

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty bare bones but has everything you need. Clean. Frig and kuereg in room. Helpful friendly desk staff.
Stayed 1 night in Apr 2024

10/10 Excellent

WANDA

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 1 night in Apr 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property.Great Checkin and staff very friendly. Only issue was not enough seating in the breakfast area.
Stayed 2 nights in Apr 2024

10/10 Excellent

William

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The checkin was simple, room was clean and comfortable and the transfer service to the airport was prompt and very much appreciated.
Stayed 1 night in Mar 2024

8/10 Good

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff that made the check in process so easy and the room is always clean when I arrive! I’ve always loved staying at the Holiday Inn Express because of the friendly hospitality and overall great service!
Stayed 1 night in Apr 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean and comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

william

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The HIE are always great.
Stayed 1 night in Apr 2024

8/10 Good

Jillian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel overall. Clean, new, and a lot of options at breakfast. My only suggeation is more tables for breakfast.
Stayed 2 nights in Apr 2024

8/10 Good

Emerson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great
Stayed 1 night in Apr 2024

8/10 Good

Philip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly and convenient
Stayed 1 night in Apr 2024

10/10 Excellent

Talat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walling in lobby is very welcoming. The gentleman at the check in was pleasant and efficient .Room is spacious and beautifully decorated.room has a microwave ,fridge and Keurig coffee maker. Every comfort one needs after a long day of travel.
Stayed 1 night in Apr 2024

10/10 Excellent

Yvonne

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
Convenience to Airport and Cruise port.
Stayed 1 night in Mar 2024

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what I'd hoped for
Stayed 1 night in Apr 2024

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Within walking distance to restaurants and a brewery!
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Alison, Ellsworth

Travelled with group
Liked: Cleanliness, property conditions & facilities
I didn’t like a lot of things..
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Timmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No fast food places close by
Stayed 1 night in Apr 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Apr 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Apr 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good stat
Stayed 1 night in Apr 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Front desk gal was friendly and quite accommodating!
Stayed 1 night in Apr 2024