Gazebo

Reviews of Castle by the Sea

2 out of 5
Castle by the Sea
4520 N Ocean Dr, Lauderdale-by-the-Sea, FL

Reviews

8.2

Very good

Rating 10 - Excellent. 97 out of 210 reviews" "
Rating 8 - Good. 61 out of 210 reviews" "
Rating 6 - Okay. 23 out of 210 reviews" "
Rating 4 - Poor. 16 out of 210 reviews" "
Rating 2 - Terrible. 13 out of 210 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, cozy out door atmosphere. Out door furniture could use an upgrade, as well as bbq was very small. House keeping did not come in to do light clean towel bedding change unless requested. Overall good value for your money. Renee was very accommodating.
Stayed 7 nights in Apr 2024

10/10 Excellent

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 7 nights in Apr 2024
Response from Renee on 27 Apr 2024
Hi, thank you for staying. It was our pleasure having you.

10/10 Excellent

Nicholas

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our room with a kitchenette was clean, comfortable and perfect for our 2 day stay. The kitchen was well supplied with everything. The only thing I would suggest is to have a comfy chair and another luggage rack. Also, the mattress needed to be replaced or flipped and rotated.
Stayed 2 nights in Apr 2024
Response from Renee on 8 Apr 2024
Hi, thank you for staying. It was real nice having you. Some of the kitchen rooms do have a chair or sofa. If your travels bring you back let us know and we can make arrangements for you to be in one of those rooms. Our new luggage racks are on the way.

6/10 Okay

Virginia

Travelled with partner
The property is kept clean but the rooms need updating.
Stayed 5 nights in Feb 2024
Response from Renee on 2 Mar 2024
Thank you for staying, it was our pleasure having you.

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating.
Stayed 2 nights in Feb 2024
Response from Renee on 25 Feb 2024
Thank you so much for allowing us to have you as our guest. It was nice to meet you.

8/10 Good

Donna

Liked: Staff & service
Stayed 3 nights in Feb 2024
Response from Renee on 24 Feb 2024
Thank you for staying, it was our pleasure having you.

10/10 Excellent

Rena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice, stay.... only concern was no hot water in my room. I am sure they will fix that soon.
Stayed 3 nights in Jan 2024
Response from Renee on 23 Jan 2024
Hi, thank you for staying. It was a pleasure having you.

10/10 Excellent

Vishal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for the money I paid.
Stayed 5 nights in Jan 2024
Response from Renee on 18 Jan 2024
Thank you for staying, it was our pleasure.

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
I’m ocd This place was spotless. Divine mattress Well stocked Close to everything. Walkable. I was happy. That rarely happens 😂😂
Stayed 2 nights in Dec 2023
Response from Renee on 18 Jan 2024
Hello, it was our pleasure to have you.

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Renee on 18 Jan 2024
Thank you

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value considering its location and overall quality of the rooms. This was our second stay and it has been very consistent.
Stayed 15 nights in Dec 2023
Response from Renee on 18 Jan 2024
Thank you for staying. It was real nice to have you back.

10/10 Excellent

Heather

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful, super clean, nice and cold, 1 block from the beach. Renee had beach chairs available and beach supplies if needed for guest use. Felt very safe even walking downtown after dark. Police Station right across the street. Will definetly stay here again.
Stayed 2 nights in Dec 2023
Response from Renee on 18 Jan 2024
You're awesome! Thank you.

8/10 Good

Ana Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2023
Response from Renee on 18 Jan 2024
Thank you

8/10 Good

Kader

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Would have greatly appeciated a little table to write on or lay on my laptop ! The 10PM - 8AM quiet period is not respected (some customers get pretty noisy). No enforcement service...
Stayed 3 nights in Nov 2023
Response from Renee on 18 Jan 2024
Thank you for staying.

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location, location, location!
Stayed 2 nights in Nov 2023
Response from Renee on 3 Dec 2023
Thank you, it was our pleasure having you.

8/10 Good

Karen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and accommodating. Parking is available but it is a bit tight.
Stayed 2 nights in Nov 2023
Response from Renee on 20 Nov 2023
Hi, it was our pleasure having you.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Renee on 3 Nov 2023
Hi, thank you for staying with us. It was our pleasure.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023
Response from Renee on 10 Sept 2023
Thank you for staying.

10/10 Excellent

Larry, Zanesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills hotel, but Room was clean and comfortable. Price was reasonable. Air conditioner had a rattle, but just needed outer cover adjusted and kept room cool. Good location, easy walk to the beach and to the shops in Lauderdale by the Sea. Staff were friendly and helpful. Beach chairs and umbrellas were offered at check in. We appreciated the use of these. We enjoyed the use of the pool too. Thanks!
Stayed 2 nights in Aug 2023
Response from Renee on 14 Aug 2023
Hi, thank you for your kind words. It was our pleasure.

6/10 Okay

Johnna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Renee on 13 Aug 2023
Thank you, it was our pleasure having you.

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was fantastic and attentive! The lady at the front desk was very kind!
Response from Renee on 16 Jul 2023
Thank you for staying. It was our pleasure having you.

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoy this particular place because it’s well kept property, very clean room, and easy walk to the major shopping center as well as the dinning and pier area … our second time there and will be back again …
Stayed 2 nights in Jul 2023
Response from Renee on 13 Jul 2023
Thank you for staying. We enjoyed having you.

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Love this place. Renee was beyond helpful. Very clean and close to everything.
Stayed 2 nights in Jun 2023
Response from Renee on 5 Jun 2023
Thank you for kind words. Hope to see you again.

2/10 Terrible

Paul

Travelled with family
Disliked: Cleanliness
Charged Unheard fees checked in 3 hrs earlier charged $35 not like they could rent room for those 3 hrs also got charged $30 don’t no for what I never got a receipt
Stayed 2 nights in May 2023
Response from Renee on 3 Jun 2023
Hello, we can provide a receipt for you if you would like and the added 30 is on your reservation contract with the cost of the room. When a guest arrives, around noon, it is a early check in. Complementary check out is at noon. We informed you of this prior to checking you in. I am sorry you were not satisfied as we try to make all guest happy.

10/10 Excellent

Angeida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean and friendly staff. We’ll definitely stay here again.
Stayed 2 nights in May 2023
Response from Renee on 19 May 2023
Thank you for staying. It was our pleasure having you.

8/10 Good

Etleva

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
I like the area is everything walking distance.
Stayed 8 nights in May 2023
Response from Renee on 16 May 2023
Thank you for staying. It was our pleasure.

10/10 Excellent

Despina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, clean bright room, walk to everything, nice hostess
Stayed 4 nights in Apr 2023
Response from Renee on 18 Apr 2023
Hello, it was our pleasure having you and your family. See you again.

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
Amazing stay in one of the best hidden areas of fort lauderdale. Will definitely stay again.
Stayed 2 nights in Apr 2023
Response from Renee on 18 Apr 2023
Thank you. We appreciate you.

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from Renee on 25 Mar 2023
You are awesome! Thank you for staying.

2/10 Terrible

James

Declined our credit card and refused to try again. It was a cc I used all weekend. Too lazy to come get $500 .
Stayed 2 nights in Mar 2023
Response from Renee on 18 Mar 2023
Good Day, when you booked your reservation declined. It is a policy to cancel by 6pm if a deposit is not taken. I am not understanding to lazy to come get 500 as your reservation was canceled.

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room to small.
Stayed 6 nights in Feb 2023
Response from Renee on 7 Mar 2023
Thank you for staying

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Renee on 24 Feb 2023
Thank you for staying. It was our pleasure having you.

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities
Response from Renee on 7 Mar 2023
Thank you for staying

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I enjoyed our stay at Castle By the Sea. The staff were helpful and welcoming, and the room was clean and comfortable. It was an easy walk to a beautiful beach and there was a wonderful warm, clean, and well maintained pool!
Response from Renee on 22 Jan 2023
Thank you so much for staying. We enjoyed having you. See you again.

10/10 Excellent

Eugenio, Phoenix

Travelled with group
Liked: Cleanliness, staff & service
The place clean and so close to the beach. The staff was lovely. I highly recommend it location location.!
Response from Renee on 17 Jan 2023
Thank you so much for staying with us. It was our pleasure. Hope to see you again.

10/10 Excellent

Edward

Stayed 2 nights in Nov 2022
Response from Renee on 28 Nov 2022
Thank you so much for staying with us. We enjoyed having you.

10/10 Excellent

Lusidio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property manager was very polite and accommodating. Will re-visit.
Stayed 3 nights in Nov 2022
Response from Renee on 19 Nov 2022
Thank you. It was our pleasure.

8/10 Good

claire

10/10 Excellent

Jo Ellyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from Renee on 25 Oct 2022
Hi, I just would like to thank you for staying. I hope you had a great time. See you again.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
We loved our stay here. The location is excellent. A short walk to the beach and the town square.
Stayed 3 nights in Oct 2022
Response from Renee on 19 Oct 2022
Thank you so much for staying. It was our pleasure.

4/10 Poor

Samuel

Stayed 3 nights in Sep 2022
Response from Renee on 27 Sept 2022
Hello. I am sorry we did not exceed your expectations. We are not aware that you may have been unsatisfactory for you as we never heard any complaints from you or any requests. Thank you and hope I can make it up to you. Thanks for staying.

10/10 Excellent

Chassie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was wonderful! Place was amazing with great outdoor seating! Within walking distance of great restaurants and bars
Stayed 2 nights in Sep 2022
Response from Renee on 19 Sept 2022
Thank you for staying with us. It was our pleasure.

6/10 Okay

Roch

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Built in another era. Furniture says it well. Lacking working people commodities. Pool needs to be refreshed. Otherwise thumbs up.
Stayed 4 nights in Sep 2022
Response from Renee on 16 Sept 2022
Thank you for staying.

6/10 Okay

Stephanie

Liked: Staff & service
It was on a busier street than I anticipated. The room I was in had no windows facing anything but storage and property maintenance areas. It was ok but it wouldn’t be my first choice.
Stayed 3 nights in Jun 2022
Response from Renee on 10 Jun 2022
Thank you for staying.

2/10 Terrible

Marlene

Stayed 3 nights in May 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOCATION LOCATION LOCATION
Very Friendly, Make their guests feel very comfortable, met great people at the pool, close to everything within walking distance, already booked another stay there!
Stayed 3 nights in Apr 2022
Response from Renee on 3 May 2022
THANK YOU!

10/10 Excellent

Michelle

Travelled with family
Liked: Staff & service
It was easy to check in after hours, was very pleased with service plenty of towels and beach towels and beach chairs supplied! Kitchen was well stocked with needed materials. Bathroom outlet did not work, no staff available after 6pm but when available very helpful! Property was older but well taken care of I would stay here again!
Stayed 5 nights in Mar 2022
Response from Renee on 24 Mar 2022
Thank you so much for staying. Hope to see you again.

10/10 Excellent

Delores

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Professional and courteous staff
Stayed 7 nights in Mar 2022
Response from Renee on 19 Mar 2022
Thank you so very much. It was a pleasure having you.

10/10 Excellent

ARNO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A rare jewel in Fort Lauderdale
This Hotel is a rare jewel in today's world!!! If one is looking for a relaxing beach vacation this is the place to go!!! The best value for your $$ in the Fort Lauderdale / Lauderdale-by-the-Sea region.
Stayed 3 nights in Feb 2022
Response from Renee on 19 Mar 2022
Thank you for such kind words. See you again.

8/10 Good

Joseph S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2022
Response from Renee on 5 Mar 2022
Thank you so much for staying.