Dear guest not sure what went wrong so please give us a feedback so we can fix issue that might accrued during your stay.

I understand that weren't happy because you had to pay late check out fee we gave you 1 extras hour for late check you still check out 2 hours later so we had to charge to late check out fee.

Hello husam you forgot that your reservation was messed up Expedia side and help you get checked in I could have just let you figure out your own I think that's what I have should done. If you have any issue with you need to reach out front desk that way we can help you.

Thanks for staying with us we are sorry that you didn't enjoyed your stay. I figured when you check you were not going to like anything anyway.

I'm sorry that you weren't satisficed with your stay.

Thank you so much for staying with us we are happy that you are having great stay here at Quality Inn we are gonna make sure it stays that way and we will see again

Thank you for your business we hope to see you again soon

Jessica, Thank you for taking the time to leave us a review. We appreciate you staying here with us at the Quality Inn, Forest City. We do have a very awesome and friendly staff here that are always willing to help in any way they can. We try to make the guests' stay as pleasant and as comfortable as possible. Sorry about the ice machine, we had a issue with it when it got so cold here and are just waiting on a technician from the company to come out and fix it. Thank you for understanding. We hope to see you in the future.

Thank you for taking the time to review us about your stay. We are happy to see you had a positive experience and stay with us here at Quality Inn.

Melinda, I am so glad the front desk was helpful and friendly to you. We have an awesome staff here. Again we apologize for the authorization fee that was taken out of your account. We understand how much of an inconvenience that was for you and we are very sorry Choice was not helpful for you. We are pleased to hear you had a pleasant stay here with us aside from that. Thank you for staying with us and taking the time to review us.

Thank you for taking the time to leave a review. Guest feedback is important to us. I'm sorry to hear you had an issue with your tv. You can always let the front desk know if there is any issue and we will try to fix any problem and accommodate the guest. Thank you for choosing to stay with us. We hope to see you back in the future.

Thank you so much for staying at Quality inn we appreciate your business. Let us know if we can make you stay even better for next time. Thanks again hopefully see you again soon.

Thank you for taking the time to leave a review. Guest feedback is important to us. We are so glad to hear you enjoyed your stay here with us at Quality Inn. We hope to see you in the future!

Thank you for taking the time to review your stay, guests feedback is very important to us. We are pleased to hear you had a great stay! We hope you will stay with us again soon. Take care.

Thank you for taking the time to give us a review. Your feedback is appreciated, it helps us to know where to improve and grow to continue to provide the best service we can for our guests. Thank you for choosing to stay with us, we hope to see you again soon.

Thank you for taking the time to review your stay, guest feedback is very important to us. We continually try to grow and improve here. We are very sorry to see you weren't happy with your stay. As long as guests let the front desk know what is going on we try and accommodate our guests. We do hope you will choose to stay with us again.

hello jeanne sorry to hear that you weren't satisfied with your stay and discrimination is not good for business people are staying here they may not have a house but still paying customer and we do not have bed bug issue in our hotel there is guest staying in that same room for past week if there is a issue they would have say something about that buy now.

Hello Michal thank you so much for staying with us and we are glad that you enjoy your stay we are happy to have you back. Hopefully see you soon.

Thank you so much for staying with us. I'm glad that you enjoy your stay. Hopefully we can make you stay even better next time.

Sorry for inconvenience but I just want to know how do you know your room number that we gave out to other guest. Cause we don't even know what rooms you gonna get until you check in. And who ever told you that property being old and all are rooms gonna smell like this. I would like to know.

Hello Angela sorry to hear that your stay wasn't enjoyable. We are gonna make sure we won't have that problem again. Hopefully you will consider giving us second chance and we are gonna try to make you stay better.

Thank you so much Joseph I appreciate your business let us know if we can make you stay even better for next time. Hopefully we see you again.

Thanks for staying with us we are working on to make some changes hopefully soon and we don't let people hangout if they don't have rooms and sorry if they cause any trouble

Thank you for staying . We are glad you enjoyed your stay at quality inn. Hope to see you again soon.

Thank you so much for your time to review. We are so glad you enjoyed your stay at quality inn forest city. Looking forward to see you back.