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Reviews of Hotel Pendini

3 out of 5
Hotel Pendini
Via Strozzi 2, Florence, FI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 757 out of 1000 reviews" "
Rating 8 - Good. 200 out of 1000 reviews" "
Rating 6 - Okay. 31 out of 1000 reviews" "
Rating 4 - Poor. 5 out of 1000 reviews" "
Rating 2 - Terrible. 7 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Moacir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Very old and beautiful style hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm. Charming. Beautiful environments all over the hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location, elegant hotel and fantastic breakfast! Highly recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and sitting/dining areas. Tastefully decorated and immaculate. Lovely and helpful staff. Great location. Central to all of the sites in Florence, highly recommended.
Stayed 15 nights in Apr 2024

10/10 Excellent

Faye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most wonderful stay at this hotel as the staff were very accomodating and hospitable. The location was excellent as everything was easily accessible on foot with plenty of food choices around.
Stayed 4 nights in Apr 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful stay in a beautiful old building! Fabulous breakfast. Great location.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly in the center of everything! This vintage hotel has spacious rooms and bathrooms that are rare for most European hotels. The included breakfast with its exceptional staff should not be missed. Would stay here again in a heartbeat.
Stayed 3 nights in Apr 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very attractive, comfortable and (apart from a few American guests who decided to hold loud conversations in the hallway) quiet. The breakfast staff were very nice, and there was a fair range of Gluten-free options. The location was excellent, minutes' walk from most of the places we wanted to be in Florence.
Stayed 5 nights in Apr 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Charming and lovely. Very comfortable and clean.
Stayed 1 night in Apr 2024

10/10 Excellent

GINO

Liked: Cleanliness, staff & service, property conditions & facilities
Great service , above my expectations
Stayed 2 nights in Apr 2024

10/10 Excellent

Wesley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with restaurants and shopping close by. Good breakfast, nice staff, and a charming hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Sowmya, San Dieo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from every where . Location is great . Nice and clean rooms .
Stayed 3 nights in Apr 2024

10/10 Excellent

Kay

Travelled with family
Liked: Amenities, property conditions & facilities
Great Hotel with great staff and amazing rooms
Stayed 2 nights in Apr 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is central to lost of shopping and is a quick walk from the Train Station. Such a beautiful building!
Stayed 2 nights in Mar 2024

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was over the Piazza and music went on past midnight, but the hotel was so lovely I at didn't care. Beautiful week appointed room and lovely breakfast.
Stayed 3 nights in Mar 2024

10/10 Excellent

Hugh

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the center of Florence to walk to the point of interests around town. Breakfast is very good. Staff are friendly.
Stayed 4 nights in Mar 2024

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent and they have an amazing breakfast included.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a few steps away from the Piazza Della Repubblica and is very close to tourist posts. Everything was walkable for us and food options around the hotel were plenty. Our accommodation came with free breakfast and the pistachio croissant was a winner! Ample breakfast options to help us start our day. Room was clean and spacious enough. I would recommend this hotel!
Stayed 1 night in Mar 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Eloisa, Rosedale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Milano Centrale. Lots of restaurants around the property. The place is very clean and the host Nicola is very pleasant, nice and he provided us with breakfast. We got to check in by 12:30 pm. Thank you Nicola!
Stayed 3 nights in Mar 2024

10/10 Excellent

Edith

Travelled with family, Travelled with partner
Jerry on the front desk was very friendly and professional! The breakfast is amazing and the Hotel’s location is incredible!!!
Stayed 4 nights in Mar 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Hotel Pendini. We were a large group of 10 people and had 4 rooms. It's charming like a boutique hotel and luxurious like a large chain hotel. The hotel is on the 4th floor of a building right in the heart of Florence, making it incredibly walkable to EVERYTHING. They have 2 elevators making it easy to get up with luggage. The rooms are adorable and everything you'd want when staying in Florence. They're quite large and the bathrooms are well equipped. The shocking thing was that they had air conditioning! As an American this was amazing to have. Every day they had a drawing room with comfy couches and chairs for people to sit and mingle. In this room was water, juice and coffee 24 hours a day, 7 days a week. This was a super nice touch, and one that made us feel welcome and at home. The best part of this hotel was the breakfast. It was absolutely delicious and had a nice mix of pastries with hot items. The pistachio croissants were to die for, and they always had plenty of eggs, meats, cheeses, breads, fruit and homemade cappuccinos for the guests. I can't recommend this hotel enough. It is incredibly well priced for what you get, and its location is unmatched. Do yourself a favor and stay here!
Stayed 4 nights in Mar 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Dmitry

Stayed 3 nights in Mar 2024

10/10 Excellent

James, Pittsburgh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr. Gerry and Ms. Shirley, as well as the rwat of the team were wonderful hosts. The location is perfect.
Stayed 3 nights in Feb 2024

6/10 Okay

Jenny

Liked: Cleanliness
Disliked: Property conditions & facilities
Location is great and the best part of the hotel! It’s walkable to many iconic sites. The property itself is veey basic and dated. The water temperature in the shower changes 10 times during the course of the shower.
Stayed 1 night in Mar 2024

10/10 Excellent

Megan

Stayed 4 nights in Feb 2024

10/10 Excellent

Ann Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a 4 night stay at the hotel which is in a lovely historic building. We only had a standard room which was on the small side but perfectly adequate for a few nights. the communal area is lovely and the breakfast was extremely good. the hotel is very centrally located for all the sites and the Hard Rock Cafe is located on the ground floor if you are too tired to walk far fo eat. there are also lots of good italian eateries in the surrounding area. i would stay here again
Stayed 4 nights in Feb 2024

6/10 Okay

Andrew, Raleigh

Travelled with family
Liked: Cleanliness
The room was not as advertised. We have 4 beds in one large room - it was supposed to be two separate rooms, I hear this happens often. The property was in a great location, and Florence is very walkable from here. However, it is on a square and our room faced the square with music blasting until 1 AM on a Monday night and until midnight on a Tuesday night. We won't stay here again.
Stayed 2 nights in Feb 2024
Response from the management on 28 Feb 2024
Dear Guest,you booked a quadruple room that is composed by one bedroom with 4 beds and one bathroom, to have 2 separate rooms you supposed to book a family suite that is composed by 2 bedrooms and one bathroom. Next time you can read carefully the room description. You got what you booked and paid. We always assign the typeof the room booked we do not change them.

6/10 Okay

Craig

Travelled with partner
Liked: Cleanliness, staff & service
We got a good deal in February on Expedia for about $123 per night. I think this price was reserved for the attic rooms as we were shown a steep tiny winding staircase to get to the room. A porter had to bring our bags as it is near impossible to take luggage up the staircase. The room was clean, had a balcony in which you could see the top of the Duomo and bell tower nearby. The downside is the staircase, but again, I think that was for the “special Expedia price”. I believe their normal rooms are about $60 more. The breakfast was good and you can’t beat the location. Another downside is that our room smelled extremely musty. Very noticeable. I would give a higher rating if it were not for them smell. The staff was very good and helpful. If you park a car, it’s essentially a valet service and convenient. We paid 36 euro a night for car parking.
Stayed 3 nights in Feb 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic property at the heart of Florence. Facilities and staff great, especially the kitchen staff and room cleaning services. The only grumble would be the small size of the standard double room. All in all a great stay.
Stayed 5 nights in Feb 2024

10/10 Excellent

Anna-Leza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in a great location. Lost one star as our room faced the main square which randomly had sudden loud karaoke or organised singing throughout the day and night including early hours. Great breakfast, helpful, efficient staff. I would recommend, and would stay again, but would check the planned noise in the square or request a non-square facing room.
Stayed 2 nights in Feb 2024

10/10 Excellent

Oscar, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room and proximity to everything!
Stayed 2 nights in Feb 2024

10/10 Excellent

Thomas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second longer stay at Pendini was every bit as good as our first. Convenient to everything and claiming one of the really excellent included breakfasts in all Italy. Hard to leave.
Stayed 5 nights in Feb 2024

10/10 Excellent

Peter, Spring Hill

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the antique aesthetic and how close this property to activities like the Duomo and other tourist attractions.
Stayed 3 nights in Feb 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel in the heart of Florence, the staff is friendly and well diverse in multiple languages!! Absolutely would recommend to any family, couple, or single traveler!
Stayed 2 nights in Feb 2024

10/10 Excellent

laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Maria Samanta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location. Nice hotel. Very comfortable for families.
Stayed 4 nights in Jan 2024

10/10 Excellent

Vivek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and well positioned.
Stayed 2 nights in Jan 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little hard to find and if you have a car a little hard to stop to unpack. The hotel will organise parking for you which is great. Breakfast was included and was very nice, lots of options. Travelling as a family of 4 and all the beds were decent size. Two bedrooms separated by a small internal entryway. Great for the family. Close to everything, very walkable.
Stayed 1 night in Jan 2024

10/10 Excellent

Cynette Lovelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful! The staff was so professional & accommodating. They allowed us to check in early. Their breakfast buffet was a plus & saved us some $$, not to mention their food selections for the buffet were quite varied. I would have given this hotel an all 5-star rating were it not for the one downside that the internet connection was horrible in our room. We could only remain connected for a half-hour at a time then get disconnected. But we stayed only for a night & came back to the hotel from Pisa quite late so we did not bother to inform the front desk. I would recommend this hotel & if you’re staying for more than a night, just make sure to ask about the internet connection. The staff is really wonderful & willing to assist.
Stayed 1 night in Jan 2024

6/10 Okay

Angel

Stayed 3 nights in Jan 2024

10/10 Excellent

Getsemani

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel. I have stayed at the Ritz-Carlton and four seasons in Chicago. I’d say this hotel room was even more gorgeous. More spacious. I don’t know if we were given a special room but it was amazing. A gorgeous balcony facing the square. Something I’ll never forget, in an unbelievable city that I can’t wait to go back to. This was my first time in Europe and this hotel was a highlight. Classy, elegant, not overdone. I saw the pictures online but didn’t expect it to be as or more gorgeous. Thank you Expedia for allowing me to experience this with my points. Just booked my next trip to keep earning. Oh! The breakfast was amazing. Go early if you are short on time, but go. It might be a little. It if a wait if you go later. For a free breakfast you can’t get anything like that in the US.
Stayed 1 night in Jan 2024

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet. Comfortable beds but rooms are tiny. Nice lounge and good breakfast. Outstanding location. Staff helpful and professional.
Stayed 2 nights in Jan 2024

8/10 Good

Janet

Stayed 2 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Very clean. Beautifully decorated. Breakfast was great. Walking distance from everything. We loved our stay here.
Stayed 4 nights in Jan 2024

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is great!
Stayed 4 nights in Dec 2023

2/10 Terrible

Lauren

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2023