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Ulasan tentang Hotel Alessandra

2 out of 5
Hotel Alessandra
Borgo Santi Apostoli 17, Florence, FI

Ulasan

9.0

Hebat

Penilaian 10 - Cemerlang. 376 daripada 611 ulasan" "
Penilaian 8 - Baik. 182 daripada 611 ulasan" "
Penilaian 6 - Boleh diterima. 33 daripada 611 ulasan" "
Penilaian 4 - Lemah. 11 daripada 611 ulasan" "
Penilaian 2 - Teruk. 9 daripada 611 ulasan" "

9.4/10

Kebersihan

9.6/10

Kakitangan & perkhidmatan

8.8/10

Kemudahan

8.6/10

Keadaan hartanah & kemudahan

9.0/10

Mesra alam

Ulasan

8/10 Baik

John

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Location, though difficult to find initially, in a superb location. The crowded and narrow streets made vehicular traffic and parking a major challenge. Do not recommend driving into the City Center area. Would have been better to arrange parking elsewhere and arrange transportation to the hotel.
Menginap 2 malam pada Mei 2024

4/10 Lemah

Susannah

Pengembara perniagaan
Sukakan: Kebersihan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
NOISY!!! ZERO insulation, you hear EVERYTHING, even front desk night man clearing his throat or closing a drawer, not to mention people talking in rooms above, nextdoor, in corridors. While the staff was very kind, one was way too familiar calling everyone sweetie, honey, darling....
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Lane

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very centrally located to historical district. Staff was wonderful and accommodating to our needs.
Menginap 3 malam pada Apr 2024

10/10 Cemerlang

NICHOLAS

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent location and very friendly staff .The room was wonderful. We loved this hotel!
Menginap 2 malam pada Apr 2024

10/10 Cemerlang

James

Sukakan: Kebersihan
We loved our room. It is close to the train station and in the centre of town. The owner and staff are outstanding. Thank you very much for making our stay special.
Menginap 3 malam pada Apr 2024

2/10 Teruk

Kenneth

Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great location but lots of steep steps before an elavstor. It seems all incidentals (room tax, laundry) must be paid immeadiately in cash. One of front desk staff is borderline inappropriate.
Menginap 6 malam pada Apr 2024

10/10 Cemerlang

Sandra, Scottsdale

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent service by staff.
Menginap 8 malam pada Apr 2024

10/10 Cemerlang

Mana

Mengembara bersama pasangan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Amazing place! The staff was amazing. Feels like you’re part of the family. Gave us great restaurant recommendations. Very friendly and location is perfect. Everything within walking distance. If ever I’m back in Florence, I will definitely be staying there again.
Menginap 4 malam pada Apr 2024

10/10 Cemerlang

Sammy

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
What a wonderful place to stay! Alessandra was a student of Michelangelo's in the 16th Century, and this place has some serious history! The staff were very helpful and knew how to get around in Firenze - which is almost impossible to do on your own by car!
Menginap 2 malam pada Apr 2024

4/10 Lemah

takanori

Mengembara bersama keluarga
Sukakan: Kebersihan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
The stairs to the front desk are very long and steep, so I would never, ever recommend this hotel to travelers with heavy suitcases, the elderly, or people with bad legs. There is no doorman, and they don't help with carrying your suitcases. I was exhausted when I arrived at the hotel, and it was a complete disaster. The same thing happened when I checked out. This important information should be clearly stated. However, the staff was friendly, the hotel location was great, and if you understand the above points, please stay here.
Menginap 4 malam pada Apr 2024

8/10 Baik

Carla

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Erg vriendelijk en behulpzaam personeel. Schone kamer. Heerlijk ontbijt. Ligging is perfect.
Menginap 3 malam pada Apr 2024

10/10 Cemerlang

Jeanene

Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff were very friendly and breakfast had so many options!
Menginap 2 malam pada Mac 2024

6/10 Boleh diterima

Yifeng

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan
The hotel is located at the upper levels of an old building. It is outdated. The front desk were friendly and helpful. Drop off/ pick up room key at front desk every single time. Kettle is available by requested. Little fridge was not working. Need to ask the front desk to turn on /off the heater. The biggest issue was no ventilation in bathroom.
Menginap 3 malam pada Mac 2024

2/10 Teruk

Nicolas

Menginap 1 malam pada Mac 2024

10/10 Cemerlang

Alfredo

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The location was ideal, it gave me the flexibility of visiting main landmarks within walking distance.
Menginap 2 malam pada Mac 2024

10/10 Cemerlang

Dewi

Menginap 1 malam pada Mac 2024

10/10 Cemerlang

Dewi

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff was very friendly and professional. I highly recommend this property
Menginap 5 malam pada Mac 2024

10/10 Cemerlang

Megan

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very friendly staff and they gave us great recommendations. Thank you all.
Menginap 3 malam pada Mac 2024

10/10 Cemerlang

Alan Octavio

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Excelente
Excelente, tenia mis dudas porque es difícil subir al segundo piso pero pasando eso ya todo fue increíble.
Menginap 2 malam pada Jan 2024

8/10 Baik

Niels bang

Menginap 2 malam pada Jan 2024

10/10 Cemerlang

SangHa

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
A great stay in Florence!
It was amazing 6 nIghts stay in Florence. The hotel is close to the major attractions in the historical district in Florence, close to Uffizi, Arno river, etc. The hotel staffs were most friendly, the room was clean, and spacious. It’s a two star hotel, but everything else is a five star! hotel. It was a wonderful stay in Florence!
Menginap 6 malam pada Dis 2023

10/10 Cemerlang

Katherine

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Truly superb. The staff made the stay even better. Comfy bed and a lot of space. Would recommend anyone to stay here.
Menginap 3 malam pada Nov 2023

10/10 Cemerlang

David

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff is very friendly. The hotel is centrally located along the Arno so it is a great place to stay if you are looking to do Florence in a day or two. Very walkable to/from all the major sites and train station.
Menginap 1 malam pada Nov 2023

10/10 Cemerlang

Michelle

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff is A-Mazing!!!! The breakfast is excellent and the location is perfect. Beds were comfy and bathrooms updated and clean. 5-Star experience. Definitely will stay again and definitely recommend!!
Menginap 2 malam pada Nov 2023

10/10 Cemerlang

Donna

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Amazing staff and very personable owner.
Menginap 2 malam pada Nov 2023

10/10 Cemerlang

Hayley

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Amazing staff, super friendly and helpful. Great old world rooms and in amazing location.

10/10 Cemerlang

William

Menginap 2 malam pada Okt 2023

10/10 Cemerlang

christy

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Such a wonderful stay! Owner and staff are all so helpful and lovely! Breakfast was so delicious. Perfect location- can’t wait to get back!
Menginap 2 malam pada Sep 2023

4/10 Lemah

Irma

Mengembara bersama keluarga
It was dificult to go upstairs with suitcases, no help from the staff
Menginap 2 malam pada Sep 2023

10/10 Cemerlang

STEPHEN, YPSILANTI

Menginap 3 malam pada Okt 2023

6/10 Boleh diterima

Kenneth

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan, kemudahan
The hotel was well located and the staff were very friendly and helpful. Breakfast was included and was good in terms of quantity and quality. However, access to the hotel reception, once inside the building itself, involves walking up 75 steps (and another 25 steps to our room). Or, walk up 22 steps after entering the building and there is a very small elevator to take you to reception. Not good for anyone who has mobility issues. The bathroom in our room (16B) was a very unusual configuration, with the shower and sink in one area and the toilet and bidet in another, connected by a narrow opening. Very clean and totally functional - just unusual. The view from our room was not much - roof tops of adjacent buildings. The same view was available from the tiny hotel rooftop terrace (2-3 tables in very confined area).
Menginap 3 malam pada Okt 2023

10/10 Cemerlang

Sarah

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Okt 2023

8/10 Baik

Ian, MARKHAM

Menginap 5 malam pada Okt 2023

10/10 Cemerlang

Gary

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great location. Good food choices nearby.
Menginap 3 malam pada Okt 2023

10/10 Cemerlang

RICHARD

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We really liked our stay. Everyone was very friendly and helpful, especially Monte and the general manager. The room was clean and spacious. The hotel is in the perfect place to visit the city. Would return.
Menginap 2 malam pada Okt 2023

10/10 Cemerlang

Debbie

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We loved our stay and the staff were outstanding!!!
Menginap 2 malam pada Okt 2023

10/10 Cemerlang

Cheryl

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Beautiful boutique hotel on a quiet street in a very walkable neighborhood. Close to all Florence attractions.
Menginap 3 malam pada Sep 2023

10/10 Cemerlang

Lori

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
This property is perfectly located. Walkable everywhere. Many good resteraunts to choose. Staff very helpful and friendly. I would stay here again!
Menginap 2 malam pada Okt 2023

8/10 Baik

Cheryl

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The hotel, one block from Ponte Vecchio, is convenient to so many wonderful sites in Florence. The staff was most accommodating, responsive and helpful. While the area is quite noisy the rooms were soundproof and we were not disturbed by the outdoor noise. Overall, the room was clean; however, we did find bugs on the bottom of the warddrobe when we were packing to leave. Having to walk up two flights of stairs to reach the elevator to reception (on the 3rd level) was really the only other negative.
Menginap 5 malam pada Sep 2023

8/10 Baik

Alan, Petaluma

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
It should be made clear to new visitors to Florence, to keep their windows closed to keep out mosquitos! I learned the heard way the first night!!
Menginap 2 malam pada Okt 2023

10/10 Cemerlang

Zachary

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff was so nice and helpful! Helped us out with taxis when we needed it as well as recommended a few spots in the area and gave us a very useful map of the area. Would stay here again if I came through Florence again.
Menginap 1 malam pada Sep 2023

8/10 Baik

James S

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The staff was extremely helpful. The A/C could have been kept a bit cooler. Breakfast was very good and the server did a wonderful job. I'd stay here again.
Menginap 4 malam pada Sep 2023

10/10 Cemerlang

Leo

Mengembara bersama pasangan
Sukakan: Kemudahan
This hotel was quite unique. It is a bit challenging in terms of stairs up to the reception area and rooms but the elevator part way up definitely helped, especially with the luggage. The staff were wonderful, extremely welcoming and helpful with everything-e.g. booking us a cab to the airport in checkout. The breakfasts were delicious and well worth the cost. The hotel is also very close to most of the most important sites to see, Uffitzi Gallery, Ponte Vecchio etc. Our room was comfortable, simple but the bathroom was very modern and functional as was the air conditioning. I would definitely recommend this hotel to other visitors.
Menginap 3 malam pada Sep 2023

10/10 Cemerlang

German

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very close to Ponte Vecchio, il Duomo, museums. Very nice hotel and service
Menginap 2 malam pada Sep 2023

10/10 Cemerlang

CESAR

Menginap 1 malam pada Sep 2023

10/10 Cemerlang

Maryann

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The elevator starts on the second floor, carrying your luggage up a flight of stairs was tough. Other wise great place to stay!
Menginap 1 malam pada Sep 2023

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 7 malam pada Sep 2023

10/10 Cemerlang

Shirley

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The property was clean . The staff were over the top helpful. It had Italian charm. The location was great and walkable
Menginap 2 malam pada Sep 2023

10/10 Cemerlang

Shirley

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It was a lovely hotel. The staff were very friendly and helpful. The breakfast was good with a good variety of options.
Menginap 2 malam pada Sep 2023

10/10 Cemerlang

anita

Mengembara bersama pasangan, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Best stay ever! Every morning we woke in this gorgeous hotel, rich with historic detail and character, thankful that we found it. We would throw open the shutters and look to the narrow stone street below where horse and carriages clip-clopped by and people milled in and out of trattorias and shops. The family who own and operate this hotel were warm, welcoming and treated us like an extension of their own. When I'd pop down to the desk to ask if I could borrow wine glasses from the lounge to take up to the rooftop terrace I was invariably told "Of course, this is your house!" Also, dining recommendations, all within a short walk, were excellent. The location is perfect for accessing all the sites, and the Arno river is just one street away--you can see it--and a bell tower--from the rooftop terrace. A note--the lift for those with luggage or mobility issues is accessible only after walking up two short flights of stairs. Absolutely loved our stay here, and if we return to Florence would not consider staying anywhere else.
Menginap 3 malam pada Sep 2023