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Reviews of The Cliff Hotel

2.5 out of 5
The Cliff Hotel
Nesgata 40, Neskaupstadur, Fjardabyggd, East Iceland

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 30 reviews" "
Rating 8 - Good. 8 out of 30 reviews" "
Rating 6 - Okay. 2 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 2 out of 30 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nooshreena, Hammond park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite location, great service and extremely friendly staff. We only stayed there for 2 nights but this was by far one of the best experiences that we had throughout our 3 week trip across Iceland. The staff and hotel manager were warm and welcoming. The area is extremely peaceful and quiet and if you want to relax and read a book while enjoying the unspoilt scenery, this is the place!
Stayed 2 nights in Aug 2023

8/10 Good

Volker

Travelled with family
Liked: Cleanliness, staff & service
Works for a short stay, not much to see or do, but place is clean and staff was great.
Stayed 1 night in Aug 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent. Room super clean with a great view. Go to the Bait Shack.
Stayed 1 night in Jul 2023

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great. Included breakfast was nice and the view from our room was stunning.

10/10 Excellent

Lin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love it!
Stayed 1 night in Jul 2023

10/10 Excellent

mylene

Liked: Cleanliness, staff & service, property conditions & facilities
The view was awesome ...and the staff is super friendly. Enjoyed their breakfast and dinner at a near by restaurant oceanfront....
Stayed 1 night in Jun 2023

8/10 Good

Gord

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ok but breakfast week
Stayed 1 night in Jul 2023

10/10 Excellent

Alan

Stayed 1 night in Jun 2023

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cliffs was closed for the season so they put us in nice hotel nearby. Big apartment unit, 1br. View of fjord was nice.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Rebecca

Disliked: Staff & service
Apparently there was an entire floor designated for covid-19 quarantined people, very bad that we were not informed about it, and found out on our own during the stay. Also there were no stuff member at any time of the day, we have not seen or talked to any during our entire stay!
Stayed 1 night in Jul 2021

2/10 Terrible

Joshua

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor customer service
Property cancelled our reservation without contacting us. Hotels.com still showed it as a confirmed stay. Property did not answer phone when we attempted to contact them to notify of our late arrival. We then contacted Hotels.com, and were told we had been cancelled (the day after we booked it!!), although they could not tel us why.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
This property is indeed on the cliff at the Eastern edge of the island. The view was incredible. The rooms are one step up from a hostel and the hotel is a bit shabby. The restrooms in the lobby were in need of significant cleaning and the sheets were pilled. The sister hotel up the street seemed to be much better but lacked the view.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel at beautiful location and friendly staff
Stayed 1 night in Aug 2019
Response from Hrafnhildur on 22 Sept 2019
Thank you

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Views here are fantastic, not much to do in town but was well worth the stay here.
Stayed 1 night in Jul 2019

4/10 Poor

Corinna

Stayed 1 night in Aug 2023

8/10 Good

Guðný

Stayed 1 night in Aug 2023

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Fiorella

Stayed 1 night in Aug 2023

10/10 Excellent

Karl

Stayed 1 night in Jul 2023

10/10 Excellent

Wolfgang

Stayed 1 night in Jul 2023

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Suoerbe vue de la chambre
Stayed 1 night in Jun 2023

10/10 Excellent

Emanuele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stanza pulita, dotata dei comfort necessari e con una splendida vista sul mare. Ottima e abbondande la colazione, con possibilità di scelta tra dolce e salato.
Stayed 1 night in Aug 2022

6/10 Okay

Stephane

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hôtel passable, dont le seul charme est la vue
Hôtel face au fjord, avec une très belle vue depuis la chambre. La chambre est simple, la salle de bain tout autant avec sa douche à même le sol. Système de self check-in (même si notre arrivée n’avait rien de tardive) plutôt efficace mais en revanche aucune explication à l’intérieur pour connaitre les horaires de petit-déjeuner ou la localisation de la salle de restauration. Petit-déjeuner assez basique également dans une grande salle avec belle vue sur le fjord. Enfin, séjour de deux jours : à notre retour (très tardif), la chambre n’avait pas été faite et il nous a fallu, le lendemain matin, aller au restaurant pour obtenir des serviettes…
Stayed 2 nights in Jul 2021

4/10 Poor

Loredana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo da evitare
Nessuno alla reception entro gli orari d’ufficio (arrivati alle 21 e nessuno dello staff che avrebbe dovuto esserci fino alle 22). Comunque avevamo le chiavi in self-check in. Camera con bella vista lago, ma nulla più. Uno dei due letti attaccato al termosifone della finestra. Bagno senza riscaldamento e con forte puzza di scarico. Al piano superiore area di quarantena Covid con presidio infermieristico con tanto di mascherine e chiavi delle camere in isolamento. Tutto documentato da foto. In un albergo!!! Scomodissimo per arrivarci.
Stayed 1 night in Jul 2021

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel med hvalspotting
Vi var kun os og en dame på det store hotel. Ejeren har netop overtaget det men der var intet at klage over. Hotellet ligger ned til fjorden så udsigten er helt i top, med chance for at spotte en hval.
Stayed 1 night in Jun 2021

8/10 Good

Ágúst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Mi Kyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치 주변경치 조식 다좋았어요
Stayed 1 night in Jul 2019
Response from Hrafnhildur on 22 Sept 2019
Thank you for your review