Hotel Dekat Five Ways Clock

"Beautiful unique room so much work gone into the detail to create a luxury feel Staff more than helpful Would definitely return"

"My favourite place to stay when visiting Birmingham. Beautiful hotel, and perfect location."

"Ok stay,cleaning standards need to be checked,ok breakfast but nothing special"

"Helpful staff, decent breakfast. Biggest deterrent was the overwhelming cigarette smoke smell in the room, real damper on the stay."

"Lovely room, comfy beds, spa was amazing"

"Lovely well appointed rooms, very clean and the bed was very comfortable! Shower head didn’t look like it would give a great shower but actually was quite powerful. The breakfast buffet was perfect- lots of choice all excellent quality and now im going to have to buy a waffle maker for home! Would definitely stay again, perfect location for the arena which was why we were In birmingham. Highly recommend"

"Woke up in the morning and at 11:02, as we were leaving the room had housekeeping ignoring me and then swearing at my face"

"Very clean comfortable bed friendly staff"

"We love the hotel. Staff were really friendly. Great location for the ICC and the Arena. Easy parking and everything is well looked after. Only thing we found was we were expecting there to be a fridge but there wasn’t and there was no toilet brush in the bathroom. Other than that we had a great stay and would stay again"

"The hotel was well situated in town - the room was nice and also had a great view of the canal. The main plus point was the staff - they were great, especially Orkhed - who went out of her way to provide exceptional service."

"Easy check in, parking available for £15 / day, good location for city centre."

"It was okay."

"I would have given this property a 100% fantastic if the wifi was not terrible. so minus the wifi, Edgbaston House is fantastic."

"First stay at this hotel. Great locations, friendly staff members, clean and quiet. Love it! Great quality/price ratio."

"Our weekend was ruined from the start. We were assigned a room with broken AC during freezing weather. Instead of helping, the front desk was dismissive and told us to fix it ourselves. After we insisted, we were moved to a second room, but the AC unit was locked and uncontrollable.Management severely needs to train their staff on basic customer service and inspect rooms before guests arrive. "

"Good location. Staff amazing. Our bedroom was clean but walls need redecorating. Bed extremely comfortable. VERY noisy until 12pm (next to The Button Factory Pub)."

"I would recommend & will likely stay here again if I am ever in the area. Positives: Easy check in, parking is discounted & next door, late checkout option, comfortable bed, kitchen area fully stocked & had everything needed, the room areas were split nicely & the shower water pressure was perfect! Negatives: I paid for a family room but was given a standard room which meant I had a shower instead of a bath tub which was annoying as the shower head did not come off making it difficult to shower...