Hotel Keluarga di Wilayah Finger Lakes

"No hot water the night we checked in. Staff was quick to point out they won’t be able to change rooms because it was a sold out night. They did fix the issue and hot water was available later."

"The staff members were friendly and accommodating. the free bottle of wine was very nice as was the complimentary wine tasting. However, the wine tasting samples were extremely skimpy...barely a taste! The facility could use some updating and minor repairs."

"We stayed at this hotel for 4 nights. First night we discovered leftover food in the refrigerator and hair in the shower. We notified front desk and service was done by housekeeping. The most troubling situation was on the third day, we came back to our room door propped open. We had requested our room to be serviced at 10 am that morning before we left. The house keepers were working in the hallway and we asked them to give us more towels. We closed our door and went on for the day. You can...

"They double charged me and getting in touch with them is impossible"

"We had a beautiful lake view room. We loved our stay, would stay here again!"

"Great rooms. Everything very clean. I'd definitely recommend it"

"Overall hotel is neat and clean"

"Perfect setting in the mountains"