Hotel Dekat Pusat Seni Kreatif Fine Line

"The facility does NOT have an elevator so if you’re on the second floor I hope you packed light. My room was located at the rear of the hotel. Took five minutes to walk through the building with luggage to get to the room. The front staff, who acted as I was an inconvenience when I was checking in, could have told me that if I drove my car to the back that there was an entrance which was closer to my room. Outside was poorly lit where cars were parked. The rooms had a musty smell to them which...

"Breakfast was good, the person worked very hard to keep everything stocked for breakfast. We thought it was strange that there wasn’t an oversized chair and ottoman in the room. Not very comfortable either sitting in the desk chair or the bed. "

"3 night stay. Under staffed. No happy our as it was closed friday and Saturday. Bed was so uncomfortable. I think it was broken. Need to update mattresses. The bright spot was the girl at the starbucks counter was so friendly and welcoming. We visited from NY on business 3/19 to 3/22 2026"

"Ok"

"close to Geneva and St Charles for shopping. Breakfast was plentiful and fresh. A lot to choose from with different options daily."

"It’s an ok place to stay for a night if you are in town for a function . Room was clean enough. Not much of a breakfast but coffee was good enough to give us a boost in the morning. "

"Clean rooms, good breakfast, and great staff!"

"Super clean, welcoming staff, quiet, super fun pool for all ages, they even welcomed us with my name on the tv. Overall an awesome stay."

"Helpful and accommodating with our service dogs. No parking for pickup and trailer."

"breakfast - go out"

"Room was dirty, sheets were not clean, pillows had other peoples hair on them. The room smelled of smoke even though its smoke free. I also never got my $100 refundable deposit back. The staff is unfriendly and not helpful. "

"Great place to stay. Everything the way it should be. If in Elgin area, no better place for the price."

"Hotel was not bad, room was clean. However, when we got to the hotel there were not lights on the outside everything was dark. And we have to wait until someone comes to open the door for us. "

"The check in staff was very helpful "

"We stayed here for 2 weeks while working in the area. I was a bit nervous to stay somewhere with no front desk for an extended period of time but so glad we took the risk. The suites are tastefully decorated and very clean. Parking could not be more convenient and there’s lots of good local restaurants nearby. The views are fantastic no matter which suite (river view or gorgeous downtown city view.) Plenty of high-end linens were available. You’ll definitely want to bring the bed and pillows...

"This is a new hotel that is probably trying to reach its sweet spot. It was understaffed (IMHO) and not really fully equipped. They try to tout themselves as "Green" but do not provide containers for recycling cans, glass, paper, etc. Why in the world water glasses are not provided in the rooms I simply could not comprehend. We were told to go downstairs and pick up some paper coffee cups or, if the morning breakfast site was open, we could get plastic. Really? Just how cheap can you be? ...

"Great stay "

"Didn't eat. Parking was great"