Hotel Dekat Fenton Manor Sports Complex

"Stayed 1 night whilst visiting a local theatre. Perfect location to walk to restaurants and bars and the theatres. Parking across the road is £9 a night. Modern, bright clean hotel, typical Hilton style. Room clean Good shower in bathroom with toiletries Large comfortable bed Good aircon We slept very well Would use again if in the area"

"Z"

"Convenient locatiin"

"good service and staff"

"The receptionist was very helpful and professional "

"First impression on arrival, front of house could do with some maintenance (weeding). Suite 5*Tap in bathroom had soap marks and hair shavings. Pillows were too hard and mattress was uncomfortable, could feel the springs with every movement we made. Website said city view, but this wasn’t the case,(disappointed). On a positive note, service was good overall. Would stay there again if mattress was more comfy."

"I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process"

"The rooms are clean and tidy but the tv does not work on what I call normal tv you have to try and download BBC IPLAYER OR NETFLIX"

"Terrible communication and not clean at all "

"Not so clean. Staff ok but one over charged me 3 quids for food, drinks, no reason given. Very noisy housekeeping, they bang doors, chat and play loud music outside your rooms. "

"Property was clean. Not as stated entire property. Shared facilities. Bathroom via the kitchen on ground floor had child. Did not feel we could relax here as thought we had entire apartment. Outside next to little shop. Traffic island outside meant couldnt park outside and single line. Area around property made us feel unsafe- wasnt the best."

"Would defo recommend this hotel to stay small rooms but super clean and breakfast was superb all staff where very helpful."

"Filty from the entrance to the kitchen and toilet. I coukd not have a shower or use the kitchen. The room is fine. The advert says private bathroom but it was shared. I had to go downstairs to the back of the kitchen to get to the toilet. Wont come back. "

"It was a great stay. Thank you"

"The host was very kind and helpful. The room was small for three people, and hot. It was right on the road so we had to keep the window closed all night. Perhaps an upstairs room would be more comfortable. The stay was certainly fine, but quite simple/basic."