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Reviews of Sudbury House Hotel

4 out of 5
Sudbury House Hotel
56 London Street, Faringdon, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 120 out of 232 reviews" "
Rating 8 - Good. 79 out of 232 reviews" "
Rating 6 - Okay. 27 out of 232 reviews" "
Rating 4 - Poor. 3 out of 232 reviews" "
Rating 2 - Terrible. 3 out of 232 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room, comfy bed, great shower and lovely cooked to order breakfast.
Stayed 1 night in Apr 2024

6/10 Okay

Jacqueline

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Big applause for Chiao Lin Chang. (aka Greeen) Lovely lady who couldn’t do enough to help and support with a delightful and appropriate manner. A delightful employee with natural interpersonal skills, that moved from reception to restaurant with ease. For a hotel that advertises as dog friendly, I would say it was a bit more ‘Dogs are put up with, but we’re not that keen!’
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

WILLIAM

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Restaurant closed for dinner during visit but only a few people staying. Shame as website photographs looked great. Must be a great wedding venue. Lovely patio and gardens around the back. Our room was down a long corridor with 5 fire doors but was spacious and really clean The receptionist did not bother to ask if we had enjoyed our visit when we checked out.
Stayed 2 nights in Mar 2024

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with friendly staff, only let down was the breakfast which was not good value for money. The food was cold at best only warm on the hotplates, not worth the cost.
Stayed 1 night in Mar 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly but the room needed sprucing up slightly. However I would stay again as staff were extremely helpful
Stayed 2 nights in Dec 2023

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight stay with family good to have a get together.
Stayed 1 night in Feb 2024

8/10 Good

Anne

Travelled with family
Beautiful hotel
Stayed 1 night in Feb 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2023

6/10 Okay

Leslie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Fabulous grounds/staff, some rooms not remodelled.
Was looking forward to this overnight staycation...specifically picked a nice hotel to take my family for the night. Had i known all rooms were not remodelled i would have not driven to this location specifically. The room was not like the pics and we were given an old room which was musky and the bathroom smelt like sewage. We did not say anything as we arrived late (about 8ish) and just wanted to get the kids comfortable and to sleep. The overall hotel grounds were lovely. The path in the back of the hotel was beautiful. Staff was fantastic and very friendly and helpful--especially the lady that was serving breakfast. I would only stay again if i knew i was getting a newer room.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Check in good. Reception staff and restaurant staff commendable. First impressions of room good. However we experienced a disappointing influx of black ladybirds early morning. Quite disturbing when some began to fly around.
Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Very clean. Very pleasant staff. Great breakfast.
Stayed 1 night in Nov 2023

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room; quiet even though there was a wedding on, we couldn't hear a thing from our room. Attentive and helpful staff; excellent food for dinner and breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

Laura Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay at the Sudbury House Hotel. The reception staff were really helpful, our room was very quiet and clean and we had a great breakfast before leaving.
Stayed 1 night in Oct 2023

6/10 Okay

Ana

Disliked: Cleanliness
Stayed 1 night in Oct 2023

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

polin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty plug.
The bathroom basin seems blocked. So pull up the plug, a whole lot of hair was dangling on the end. Plug also not cleaned - very dirty. Hearing not on. Had to ask to turn it on. Single sofa bed not great. Once both opened, space was limited. Not family friendly at all. Breakfast was good even though the bacon was extremely salty.
Stayed 1 night in Sep 2023

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros. All the staff were very welcoming and freindly. Hotel rang me immediately after booking to advise a wedding was taking place and said they would try and give me a quiet room; they did and i couldn't fault it. The restaurant food was excellent and good breakfast . Lovely gardens. Cons. Hotel areas lack a bit of character and some corridors smelled a bit like a hospital, possibly from disinfecting areas, but these are minor observations. Overall a very good hotel and would recommend.
Stayed 1 night in Sep 2023

8/10 Good

tom

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Samandip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, they were so helpful. Had a great stay!
Stayed 2 nights in Sep 2023

10/10 Excellent

Christina

Stayed 1 night in Sep 2023

4/10 Poor

DAVID

Liked: Cleanliness
Disliked: Amenities
Pleasant accommodation but no evening meal available as restauranr booked. Chef apparently would not offer soup or a snack. Directed to a takeaway or Indian restaurant. Very noisy room, not apparently doubleglazed and directly opposite the disco for a wedding receptoon with several double doors to the reception wide open until late evening. No safety grab rails for the frail and elderly to get in and out of the bath/shower. Basin plug stuck and took me 10 minutes to take out with a pair of scissors at 11pm. At breakfast we ordered tea and received a pot with one teabag for 2 peple. Won't be going back!
Stayed 1 night in Aug 2023

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was disappointed that my room wasnt made up despite me requesting it with the cleaner when i went out for the day. Came back to a dirty room for the night!
Stayed 2 nights in Aug 2023

10/10 Excellent

Amy

Travelled with family
Stayed 1 night in Aug 2023

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ok. The grounds were really nice, so if you have a nice day or a sunny evening, it would be nice to sit out there. The room is basic, but clean. You get tea, coffees, biscuits and water, replenished every day, which was great. The shower, however, wasn’t very powerful. I have fine hair & it took ages to get the shampoo out. I dread to think about how long the trickle would take people with thick hair! That was my only down point really. Other than the foyer smelt a bit odd, but the room and corridor to the room smelt nice.
Stayed 3 nights in Aug 2023

6/10 Okay

Meriem

Liked: Cleanliness
Stayed 1 night in Aug 2023

2/10 Terrible

Andrew

Stayed 1 night in Aug 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, comfortable rooms and great breakfast.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay
A very comfortable, immaculate hotel with friendly staff. Excellent standard in room and shower although hanging and drawer space very limited.
Stayed 3 nights in Jul 2023

10/10 Excellent

Samantha

Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Okay but was expecting better
A pleasant room with a large bathroom (which despite the space was poorly utilised). The bed was not for me (uncomfortable) - shame I was stopping or 2 nights. Buffet breakfast we good.
Stayed 2 nights in Jul 2023

10/10 Excellent

Olivier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well appointed property, very nice breakfast, excellent for our family stay.
Stayed 1 night in Jul 2023

10/10 Excellent

Lynne

Stayed 2 nights in Jul 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Kathryn

Travelled with family
Disliked: Staff & service
The receptionist was less than welcoming when we arrived, barely looked up from her screen when I said good afternoon, no smile of welcome. something I would have expected such a hotel. These little things do make a difference to your view of the hotel and cost very little.
Stayed 1 night in Jul 2023

8/10 Good

Michele, Broadbeach Waters

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Sudbury is a beautiful place to stay and would recommend it however the village of Faraday has sadly been affected by Covid. A lot of the shops and restaurants were closed. If we come back in a couple of years hopefully the village would be in better shape.
Stayed 2 nights in Jun 2023

10/10 Excellent

Zeynab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Sudbury House on 26 Jun 2023
Dear Zeynab, Thank you for your review, we are pleased to hear you enjoyed your stay

10/10 Excellent

Christina

Stayed 1 night in May 2023
Response from Sudbury House on 26 Jun 2023
Dear Christina, Thank you for your review, we hope to welcome you back soon

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Sudbury House on 24 May 2023
Thank you for your review, we hope you enjoyed your stay

8/10 Good

Hitesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice one night stay with wife and 2 kids. Clean hotel, exterior could do with luck of paint. One staff member and one chef servicing all 30 guests was interesting. But Evan did a great job on reception, restaurant and bar lol!
Stayed 1 night in Apr 2023
Response from Sudbury House on 10 May 2023
Thank you for your review and baring with us during some staff sickness. Iven and our chef worked extremely hard to ensure everyone had the best service possible. We hope to welcome you back soon

2/10 Terrible

Ranesh

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Not good
We were told it was dog friendly but we’re booked in a room where dogs weren’t allowed. Wasn’t happy with this place and wouldn’t go again
Stayed 2 nights in Apr 2023
Response from Sudbury House on 12 Apr 2023
The hotel is dog friendly but this is subject to availability of bedroom type and does not include out family bedrooms. We advise anyone looking to book a dog friendly room calls the hotel to ensure availability. The hotel went above and beyond to ensure your family could still stay, including moving bedrooms and adding an additional room at a very discounted rate to ensure you could stay at the hotel as planned.

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for walking into the centre of Faringdon. It's an ok place, no real frills but value for money. Breakfast was decent.
Stayed 1 night in Mar 2023
Response from Sudbury House on 12 Apr 2023
Dear Mark, Thank you for your review. We are pleased your enjoyed the hotel and location and hope to welcome you back soon

10/10 Excellent

Rossitza

Stayed 2 nights in Dec 2022

10/10 Excellent

Chris

Stayed 1 night in Dec 2022

10/10 Excellent

Iain

Stayed 1 night in Dec 2022

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Myra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice hotel and great staff.
Stayed 2 nights in Nov 2022

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a date night
One night away and had a lovely time. Could have done with room service but otherwise very nice!
Stayed 1 night in Nov 2022

10/10 Excellent

Ria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with my nephew for 1 night, staff were very helpful and friendly. Let me into the restaurant early for breakfast as had somewhere to be. Nothing felt like to much trouble. Only negative would be a wider menu wouod have been nice. Especially for children.
Stayed 1 night in Oct 2022

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Lovely, clean and comfortable room; lovely breakfast included with cooked or continental options. Good service from the front desk on arrival and departure. Great location on the edge of Faringdon with easy walking access to local shops and restaurants. Also, well situated to visit nearby attractions of Oxford and Cotswolds.
Front of hotel at night
Stayed 4 nights in Sep 2022