Hotel Dekat Falabella San Isidro

"The hotel is very well located and the property is nice, clean and modern. The staff is really attentive and they provide genuinely good service. Rooms are spacious and the breakfast has plenty of options, however my stay was heavily affected by maintenance issues and poor execution. 1 week before my arrival I was informed that the pool would be under programmed maintenance but that it would reopen by the day of my arrival, however it remained closed during that entire day, and when it...

"This property was in a perfect location to restaurants, shopping centers and fun activities. I recommend downloading uber and making sure it worked properly before touching down in Peru."

"Me encantó"

"the location is excellent"

"Nice hotel in Lima, nice location for work travel"

"El personal muy gentil. Solo que para el desayuno sugeriría a una persona más en atención."

"Great time. I will be staying here again."

"The hotel is in good location, Clean room , staff was very friendly and helpful, they should improve the room with cabinets with drawers to put the clothes, after that everything was fine"

"We arrived a little bit late because of the flight, and sent a wsp 1 am and they answered very kind that they were waiting for us and dont worry. Very kind receptionist."

"Lo mejor es la ubicación, a una cuadra tienes los mejores lugares para cenar y divertirte. El desayuno en muy bueno y las habitaciones son muy espaciosas pero ya requieren renovación"

"Salir o entrar con vehículo en la cochera es un tema …siempre tienes q estar pidiendo q abran la cochera …ósea bajarte ….ir hasta recepción o salir del ascensor para avisar q vas a salir . Me quede sin agua caliente .. parece q a cierta hora de la mañana ya se agotó el agua . No hay alrededor nada para comprar o comer alrededor . La habitación y limpieza me parece buena . Definitivamente no es 4 estrellas . Gracias !"

"Classic hotel in business district. You can call the hotel classic or dated in spots, but well maintained and my stay was great. "

"Good"

"Buen servicio"

"A perfect location for a short or long stay"

"Other reviews capture only highs of this property: great location, clean nice beds. Otherwise, very disappointing. Staff were polite but inhospitable — simple requests like a bandaid and an additional bathrobe (there was one in our room the first night, and then none after housekeeping finally came the next day) were dismissed/ignored. Scolded for taking wrong coffee at breakfast (one was apparently « for an event » despite being set up in the breakfast area), unable to carry breakfast back to...

"This was located in a very nice area and was also a beautiful place. I arrived at almost midnight and the person in the lobby only spoke Spanish (as might be expected in Peru). Unfortunately, I had not been sent all of the necessary information from Hotels.com including the keycode for the door. I was able to contact the property manager and they were able to send me the door code - but all of this took at least 30 minutes when I would have rather been in bed. The property manager was great,...

"Room was immaculate and clean. Breakfast buffet had plenty of options and they offered me to get a fresh omelette with fillings."