Stain on bed, shower does not drain, rude apathetic staff, cleaning staff peeking in window 1.5 hours before check out is absolutely unacceptable, rude and an invasion of our privacy. No effort what so ever to rectify the matter nor any effort to accommodate a 15 min early check in. I’m not referring to 1-2 hours earlier, it was literally 15 min with attitude from the most apathetic young male host. They monopolize on being unaccommodating and apathetic as they are one of the few hotels close to SHU.