Espiaube hotels from RM193

"Great hotel"

"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful. By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available. After reaching the hotel, we arrived only to find out our room had been given away. No notice, no explanation, and no effort to make things right. There is no person attending the “reception desk” – this is not a hotel. To make matters worse, when we tried to call the company’s central reservations line, they said that they "don’t speak English” and hung up on us. Unacceptable behavior from any hospitality provider, let alone in the tourism industry. This experience was not only a major disruption to our trip, but also a glaring example of how not to treat guests. We strongly advise others to think twice before booking with this property or company. There are better options for real hotels directly across the street."

"Really great property and location and an excellent restaurant "

"Great, quiet place with an amazing view of the Pyrenees."

"Lady at the desk was very friendly and helpful. Dinner was very good. The room was very cold. Person working during breakfast was visiting with another person instead asking what we would like for breakfast. My husband actually had to go up to him with the coffee pot to get more coffee."

"Petit hôtel confortable et tranquille, propriétaire symphatique. On y a passé un bon séjour "