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"Staff were very friendly, room was spotless"

"Excellent hotel, I highly recommend it. Very clean, friendly staff and spotless rooms. Very close to the London Eye and Big Ben. "

"It's a plush, luxurious, clean and comfortable hotel in the heart of London. We had a great stay. The staff were all courteous and helpful. We utilised the baggage store, bar area and room service. "

"Excellent service, the room was really clean and smelt amazing. All the hotel staff I came into contact with was very friendly and helpful. Location was near to majority of shopping and Pop up Christmas markets."

"Great friendly staff. Safe area. "

"Excellent!"

"Great location check in process easy staff friendly room was spacious and clean "

"We were made up with our stay here in the heart of Kensington. From checking in with Roberto he welcomed us with such enthusiasm. Our room was beautiful, roomy, spotlessly clean. We had drinks in the bar, the staff were very friendly. The hotel is situated on a quiet road. We would highly recommend anyone to stay here. "

"Had a great stay! Location is good"