Hotel berdekatan Emerald Necklace

"Staffs are excellent"

"Nobody clean the room during my 2 day stay "

"Great location and shuttle service to Cleveland Hopkins airport. Wear and tear in room, specifically bathroom. "

"Very old, tired, outdated facility. No lights in the parking lot in the evening. I am a new Marriott Bonvoy and am surprised this hotel still carries the Marriott banner."

"The room was clean, bedding and linen were great. The windows were painted over with an opaque paint, so you couldn't see anything outside, which was very strange. The hotel itself was in a great location close to the airport and easy on access to the freeways heading into downtown Cleveland. Their free breakfast was the best. Good selection of pancakes, muffins, toast, bagels, yogurt and then hot food of eggs, potatoes, sausage, oatmeal, etc. Also great hot coffee. I enjoyed my stay. "

"Desk clerk was very helpful and supplied extra pillows when requested. Room quiet and comfortable. The TV channel guide was missing and I did not receive my wake-up call, but I had set my alarm on my phone just in case. Shuttle was great!"

"Check in went ok. Agent was kind but hotel is run down and you could tell even at check in. Main elevator was down. Finally got Got to our room.... bed looked slept in, and black hairs all over the tub, floor and sink. Drains obviously didn't work so the water backed up with even more hair. Absoutely disgusting. We lowered our number of nights and promptly checked out. No one was at the front desk for over 20 minutes. We are still having issues getting anyone to reply and return our money....

"El lugar está bien limpio y tiene muy buena ubicación cerca del aeropuerto"

"Started here for weekend baseball series. Only 15 or so minutes to downtown. Friendly staff. 12pm checkout on day we were there was great. Breakfast was adequate. Clean room and updated bathroom. Overnight nose not an issue"

"Good staff and family friendly "

"Good"

"I would give it 1 star for the quietness, thats all."

"Room was clean. The kitchen was convenient but the microwave was broke and there was only one small pot to cook with. Staff was ok professional but could be more welcoming. Plenty of parking there were no issues with that. The market they have for food and drinks was pretty empty could have had a better selection. "

"Staff can be so rude "

"We were very grateful for how the front desk handled a tricky situation and accommodated us for an early check-in to allow us to change our attire and attend a work meeting that we had at 3 PM. The room itself was well equipped, and we were pleasantly surprised by the breakfast, which was excellent. There was cleanliness issue in a couple of spots, possibly due to how quickly they had to ready our room. But overall, for longer visits, we'd recommend it for its location, amenities, comfort and...

"Bad customer service "

"This hotel is "

"Pet friendly. Very nice!"

"roll in shower room i booked a month ago was given to someone else. sorry, they said."

"Hi did not get to stay for the breakfast I had to catch the shuttle to the airport at 5:30 in the morning. The shuttle was late leaving because I was not on the list is what the driver told me. Our room was in poor condition. The bathtub had several spots of mold the shower curtain was orange on the bottom from mold. The mirror in the bathroom was exceptionally cloudy and streaked. The sheets on the bed were exceptionally wrinkled and disheveled like someone had slept in them and they had not...