Lobby
Check availability

Reviews of Sleep Inn Ellenboro Hwy 50

2.5 out of 5
Sleep Inn Ellenboro Hwy 50
29 South Main Street, Ellenboro, WV

Reviews

9.2

Wonderful

Rating 10 - Excellent. 45 out of 67 reviews" "
Rating 8 - Good. 16 out of 67 reviews" "
Rating 6 - Okay. 3 out of 67 reviews" "
Rating 4 - Poor. 1 out of 67 reviews" "
Rating 2 - Terrible. 2 out of 67 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Stayed 1 night in Apr 2024
Response from General Manager on 20 May 2024
Thank you for choosing to stay with us! We hope that you visit us again!

10/10 Excellent

Arthur

Stayed 1 night in Apr 2024
Response from General Manager on 20 May 2024
Thank you for giving us an excellent review.We hope that you visit us again soon!

2/10 Terrible

Bryan

Travelled with partner
Hot tub had no hot water. Kids playing in hallways at 6AM. Would not do this again. Empty rooms throughout hotel and they put a family with their kids right next door.
Stayed 1 night in Dec 2023
Response from General Manager on 20 Dec 2023
I'm sorry we did not meet your expectations.If you choose to stay with us again and you have an issue please contact the front desk as we are always Happy to Help!

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to get in and out.
Stayed 1 night in Dec 2023
Response from General Manager on 19 Dec 2023
Thank you for taking the time to leave us a review.We hope to see you again soon!

8/10 Good

Nancy

Stayed 1 night in Dec 2023
Response from General Manager on 14 Dec 2023
Thank you for taking the time to give us a review.We hope to see you again!

4/10 Poor

Lawrence

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Loved - Staff/friendliness Loved - Breakfast/food variety Liked - Room area was modern and looked nice Disliked - Water would not stay hot no matter what you did; both the night before and the next morning. Luke warm at best Hated - Hotel said non smoking but rooms, hallway, and linens, smelled like smoke. Hated - insect infestation = lady bugs. Lady bugs all over the room, alive and dead. In the hallways and on the window sills. Did not bring this up because we were too tired and in a hurry. Won't be back to this location & won't use Expedia to book again. Terrible value for this location. .
Stayed 1 night in Dec 2023
Response from General Manager on 10 Dec 2023
I'm sorry that we did not meet your expectations. Our area had an Asian beetle issue in the fall of the year. We had our exterminator to come in therefore we no longer have them. Our hotel is 100% smoke free! If you choose to stay with us again please let our Front Desk Agents know if you are not having a great stay. We are always happy to help!

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel is perfect for hunters. Breakfast starts at 330!!! Which is perfect for us hunters. Very clean and the staff are super friendly an helpful!
Stayed 1 night in Nov 2023
Response from General Manager on 28 Nov 2023
Thank you so much for your kind words. I will be happy to share them with our staff.We look forward to seeing you again!

10/10 Excellent

JOE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome!! Very nice stay!
Stayed 2 nights in Nov 2023
Response from General Manager on 21 Nov 2023
Thank you for your kind words.I hope we see you again soon!

8/10 Good

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from General Manager on 25 Oct 2023
Thank you for staying with us!We hope to see you again soon!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from General Manager on 16 Oct 2023
Thank you for staying with us at the Ellenboro Sleep Inn.We hope to see you again soon!

10/10 Excellent

Walter

Liked: Staff & service, amenities, property conditions & facilities
Arrived at hotel and noticed a very clean exterior and parking lot. The interior was very clean and the rooms were also clean and spacious. The employees were very friendly and professional.
Stayed 2 nights in Sep 2023
Response from General Manager on 20 Sept 2023
Thank you for your kind words.I will be happy to share them with our staff.We hope to see you again!

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were the most friendly and accommodating hotel staff I’ve encountered to date! The hotel was clean, everything was well stocked and it was quiet. The ONLY thing I would change is our bathroom didn’t have an exhaust fan. I’m not complaining! It was a great place!
Stayed 2 nights in Sep 2023
Response from General Manager on 20 Sept 2023
Thank you for staying with us!We appreciate your feedback.We hope to see you again soon!

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from General Manager on 28 Aug 2023
Thank you for taking the time to leave us an excellent review!We hope to see you again!

10/10 Excellent

Cathey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from General Manager on 11 Aug 2023
Thank you for taking the time to give us an excellent review.We hope to see you again soon!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place!
Stayed 2 nights in Jun 2023
Response from General Manager on 19 Jun 2023
Thank you for taking the time to give our hotel an excellent review. I will be happy to share your kind words with our staff. We hope to see you again.

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always good food,quiet,friendly staff.
Stayed 1 night in Jun 2023
Response from General Manager on 12 Jun 2023
Thank you for taking the time to give us an excellent review. I will be happy to share your kind words with our staff. We look forward to having you as a guest in the future.

2/10 Terrible

Tim

Disliked: Staff & service, property conditions & facilities, room comfort
I’ve stayed here before. Enjoyed my stay. This time the whirlpool made awful noise and when notified they say they will tell maintenance. My time my experience not what we intended. And the price 250. For a suite with a soon to be broken whirlpool tub.
Stayed 1 night in Jun 2023
Response from General Manager on 12 Jun 2023
I'm sorry that your experience did not meet your expectations.

10/10 Excellent

Barbara

Stayed 3 nights in May 2023
Response from General Manager on 31 Jul 2023
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean Staff was great
Stayed 2 nights in May 2023
Response from General Manager on 12 Jun 2023
Thank you for taking the time to give us an excellent review. I will share your kind words with our staff. We look forward to having you as a guest in the future.

10/10 Excellent

Amy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff.
Response from Sherry, General Manager on 3 Jan 2023
Thanks for staying with us, we appreciate your business

10/10 Excellent

travis, COLUMBIANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!
Stayed 1 night in Oct 2022
Response from Sherry, General Manager on 27 Oct 2022
Thank You Travis, we appreciate you choosing to stay at the Sleep Inn Ellenboro

8/10 Good

PATRICK

Stayed 2 nights in Aug 2022
Response from Sherry, General Manager on 2 Sept 2022
Thanks for staying with Sleep Inn Ellenboro.

6/10 Okay

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got to my room at 8:30 pm after working 13 hrs, it was never cleaned. But on the other hand, breakfast is ready at 3:30am.
Stayed 2 nights in Aug 2022
Response from Sherry, General Manager on 28 Aug 2022
Hello Eric,We offer housekeeping service if your stay is longer than 3 days or upon request. This has been Choice Hotels policy since covid. This policy helps to protect our guest and staff. This is stated on, in room collateral. If you requested service and did not get it, I apologize in advance. Yes we serve breakfast at 3:30 a.m. to our early risers that work in the area. Our staff does everything possible to go above and beyond for our guests.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the nicest hotel I ever stayed in! Every thing was top notch. Highly recommended!
Stayed 1 night in Aug 2022
Response from Sherry, General Manager on 28 Aug 2022
thank you

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Sherry, General Manager on 28 Aug 2022
Thanks for staying with the Sleep Inn Ellenboro.

10/10 Excellent

Bethe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Beds were super comfy. Heated pool. I’d stay there again.
Stayed 1 night in Apr 2022
Response from Sherry on 11 Apr 2022
Thank you Danielle for choosing to stay with the Sleep Inn Ellenboro, please come back and stay with us again!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, room comfort
Sleep Inn, Fantastic place to stay
What a fantastic Hotel. Wonderful people, service. Beautiful rooms. People were so friendly.
Stayed 1 night in Feb 2022
Response from Sherry, General Manager on 21 Feb 2022
Scott, Thank you for the compliments! I will be sure to share your review with our staff. Once again thank you for choosing to stay at Sleep Inn Ellenboro, hope to see you again soon!

8/10 Good

Dustin

Stayed 1 night in Jan 2022

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best!
So clean and friendly! Great breakfast! Will always stay here!
Stayed 1 night in Oct 2021
Response from Sherry on 28 Oct 2021
Thank you Debra

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost heaven…
Pleasantly surprised! This is the only major hotel in quite a while… Distance wise. Exceeded expectations in all ways. You got to stay here!
Stayed 1 night in Aug 2021
Response from Sherry on 1 Oct 2021
Thank you we appreciate your compliment!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Nice staff. Beds and pillows were super comfy. Only gave 4s because desk guy was new and learning and the key cards for the rooms weren't working so they had to let you into your room.
Stayed 1 night in Jul 2021
Response from Sherry on 15 Jul 2021
We are very sorry for the unexpected inconvenience.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was immaculate and clean. Bed was one of the most comfortable beds we've experienced in a hotel! We will definitely seek Sleep Inns going forward.
Stayed 1 night in Jul 2021
Response from Sherry on 6 Jul 2021
Thank you for choosing to stay at our award winning Sleep Inn Ellenboro

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Sherry on 6 May 2021
Thanks for choosing to stay at the Sleep Inn Ellenboro. We are looking forward to your next stay with us.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
This was easily located next to the interstate. Staff was friendly, the facilities were clean, and our room was also clean. However, of the 5 staff members I either interacted with directly (3) or walked past in the lobby (2), NOT A SINGLE ONE WORE A MASK. There is a state mandate for mask-wearing, and while I stayed 5 days, I saw not a single staff member wearing a mask. And lastly, as expected, this is a loud hotel. right on the interstate, and workers coming and going at all hours. I asked for a quiet room and was given one at the end of the hall (the elevator is LOUD TOO), but one that faced the parking lot and the interstate. So, quite was not to be had.
Stayed 4 nights in Mar 2021
Response from Sherry on 25 Mar 2021
We apologize your stay did not meet your expectations. We hope you will consider giving us another chance. I will share your comments with our staff.

10/10 Excellent

JR Motorsports One

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were absolutely incredible. Extremely helpful, friendly, and beyond hospitable. We appreciate you!
Stayed 4 nights in Jan 2021
Response from Sherry on 20 Jan 2021
Thank you for choosing to stay at the Sleep Inn Ellenboro. We very much appreciate the compliments, I will definitely share your review with our wonderful staff.

8/10 Good

joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Sherry, General Manager on 27 Nov 2020
Thanks for choosing to stay at the Sleep Inn Ellenboro

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2020
Response from Sherry, General Manager on 24 Nov 2020
Thank you for choosing to stay at Sleep Inn Ellenboro

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice hotel to visit family that lives in rural area.
Stayed 3 nights in Nov 2020
Response from Sherry, General Manager on 17 Nov 2020
Thank you for staying with Sleep Inn Ellenboro

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Hotel very well kept. Front desk was fabulous on informing us of everything!
Stayed 2 nights in Oct 2020
Response from Sherry on 27 Oct 2020
Thank you for choosing to stay at the Sleep Inn Ellenboro and reviewing our hotel. We look forward to your next stay and bring you excellent guest service again. Thank you Sherry Hayhurst General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay!!!
This hotel was amazing, comfortable, very clean, and the staff was great.
Stayed 1 night in Oct 2020
Response from Sherry, General Manager on 16 Oct 2020
Thank you for choosing to stay with the Sleep Inn Ellenboro. I will be sure to share your experience with our staff and continue to encourage exceptional guest service.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from Sherry, General Manager on 9 Sept 2020
Thank you for the review. We are looking forward to your next visit.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ice place to stay!
Nice, clean, safe hotel. The staff was very friendly & helpful. The pool & patio are very nice.
Stayed 3 nights in Aug 2020
Response from Sherry, General Manager on 19 Aug 2020
Dear Jennifer, Thank you for the compliments. I will be sure to share your review with the staff. Thanks for choosing to stay with us, we hope to see you soon!

10/10 Excellent

darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phone signal
Phone signal was weak but the hotel seemed new.
Stayed 1 night in Jul 2020
Response from Benita on 20 Jul 2020
Thank you for taking the time to share your experience regarding your recent stay at the Sleep Inn in Ellenboro, WV. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business. We hope to see you again soon.

8/10 Good

Herman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Guest Services on 9 Jul 2020
Thank you Eric for your review. It was a pleasure to have you as our guest. We hope you stay with us again soon. Safe travels.

10/10 Excellent

terri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very impressed cleanliness staff is simply amazing! Great breakfast. I will stay here again
Stayed 1 night in Jun 2020
Response from Benita on 30 Jun 2020
Thank you for the fantastic review. We look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from JuliaL on 13 Jan 2020
Thank you for taking the time to share your experience regarding your recent stay at the Sleep Inn in Ellenboro, WV. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First time staying at a Sleep Inn, and this one was an excellent stay. Very friendly staff! Great location when traveling through WVA.
Stayed 3 nights in Nov 2019
Response from JuliaL on 3 Dec 2019
Thank you for taking the time to share your experience regarding your recent stay at the Ellenboro Sleep Inn. We very much appreciate and value your feedback and will share it with our team. Your comments will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great from the time we showed up till the time we left. Was a short visit but we will be back next year
Stayed 1 night in Oct 2019
Response from JuliaL on 21 Oct 2019
Thank you for taking the time to share your experience regarding your recent stay at the Sleep Inn in Ellenboro, WV. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excellent

Travis, Columbiana, ohio

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean!! Great night sleep and very nice staff!! Will stay again!
Stayed 1 night in Oct 2019
Response from JuliaL on 21 Oct 2019
Thank you for taking the time to share your experience regarding your recent stay at the Sleep Inn in Ellenboro, WV. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.