El Paso Hotels with Swimming Pool

"Had a couple box elder bugs in the room. The hear lamp / fan in the bathroom was not working. Breakfast was excellent, staff, bar / restaurant was also excellent. Feel the room was a bit outdated. "

"I picked this hotel because they offered a free breakfast. When I went to get the breakfast I was stopped by staff who asked what room I was staying in. I provided my room number and i was told that my room did not come with a free breakfast. I don't appreciate the bait and switch so I will never stay at an IHG property in the future."

"Hotel is new and located in a great location near tons of shopping & dinning "

"Room was noisy due to antiquated hvac"

"Enjoyed the space in the room and a fridge with a freezer."

"I wanted to share a concern about my stay. The toilet in my room was not working properly, and a staff member initially showed me how to fix the chain myself. Unfortunately, the issue kept happening, and I had to call three different times to have it addressed. While I appreciate the staff trying to help, I don’t feel it’s reasonable for a guest to repeatedly fix a maintenance issue during their stay. Given the inconvenience, I believe it would have been appropriate to offer some form of compensation or a small discount on the room. I just wanted to bring this to your attention so situations like this can be handled differently in the future. "

"The equipment in the fitness center was sub-par. The coffee in the lobby was often cold. but the breakfast was one of the best"

"Yes, all of the above! Thank you!"

"Breakfast was okay, otherwise excellent people and room condition."