Minibar, in-room safe, desk, free WiFi

Reviews of Herbert Samuel Reef Eilat

Herbert Samuel Reef Eilat
Coral (Almog) Beach, P.O.B 651, Eilat, Southern District

Reviews

8.8

Excellent

Rating 10 - Excellent. 182 out of 322 reviews" "
Rating 8 - Good. 91 out of 322 reviews" "
Rating 6 - Okay. 28 out of 322 reviews" "
Rating 4 - Poor. 13 out of 322 reviews" "
Rating 2 - Terrible. 8 out of 322 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly hotel
Great staff. Great breakfast. Big comfortable bedrooms. Nice pool and beach access. Definitely recommend for the price.
Stayed 3 nights in Jan 2024

10/10 Excellent

arie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Nice and quiet hotel. Excellent service. Very rich breakfast. Definitely recommended.
Stayed 3 nights in Sep 2023

10/10 Excellent

Nir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property with a wonderful staff
Stayed 2 nights in Sep 2023

10/10 Excellent

Efroim

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Jun 2023
Response from G.R manager on 2 Jul 2023
Thank you for your review.Hope seeing you again.

10/10 Excellent

Pavel

Stayed 3 nights in Jun 2023
Response from G.R manager on 7 Aug 2023
Dear Pavel,Thank you for the high ratingLooking forward to host you again in the near future.Kind regards

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from הנהלת המלון on 9 Jun 2023
בלנקה יקירההיה פשוט תענוג לארח אותך ואת בני משפחתך המקסימים.תודה על הדירוג הגבוהנשמח לראותך שוב בקרוב

6/10 Okay

Miriam

Travelled with family
Not worth the price
It will be a disappointment if you expect the premier acoording to the price tag. To get to the sea and beach, you have to go through a dining hall and a construction site. Closeness to the beach was our primary reason for choosing this hotel and it was in very poor condition. There was strong and unpleasant odor in the hallway...Most of the time there were not enough clean towels at the pool, and no one was available to assist. In short, there are a lot of hotels in Eilat, so choosing the Rif doesn't make sense
Stayed 3 nights in May 2023
Response from G.R manager on 7 Jun 2023
Dear Miriam,Providing the highest level of guest satisfaction is our number one priority and we sincerely regret falling short of meeting your expectations. As a teachable moment, we have shared your comments with the appropriate hotel team to ensure necessary guidelines are in place for the future.We hope to have an opportunity to better your experience whenever your travels bring you back Israel in the future.Sincerely

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - excellent service!
Stayed 2 nights in May 2023
Response from Rinat sirot on 19 May 2023
אורחים יקרים,תודה רבה על המשוב המפרגן והציון הגבוה. נשמח לארח אתכם שוב במלוננו.

10/10 Excellent

Chantal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They are always so kind and warm. The full breakfast is excellent and so nice to have the pool and the beach. Fabulous staff.
Stayed 2 nights in May 2023
Response from Hotel Managment on 17 May 2023
Thank you for sharing your valuable feedback.It is such a pleasure to read your lovely comments and happy to know that you enjoyed your stay with us.We look forward to welcome you soon amongst our guests in the near future for another positive and memorable experience.Sincerely

10/10 Excellent

Liora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Rinat sirot on 13 May 2023
ליאורה יקרהתודה רבה על הדירוג הגבוהנשמח לראותך שוב בין אורחינו במהרה.חברי הצוות והנהלת המלון

10/10 Excellent

Riki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from G.R manager on 7 May 2023
Dear Riki,Thank you for the high rating.Hope to see you again among our guests.

10/10 Excellent

María E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were ok but the breakfast was outstanding l!
Stayed 1 night in Mar 2023
Response from Rinat sirot on 25 Mar 2023
Dear MariaThank you for sharing your valuable feedback.It is such a pleasure to read your lovely comments and happy to know that you enjoyed your stay with us.We look forward to welcome you soon amongst our guests in the near future for another positive and memorable experience.Sincerely

8/10 Good

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Rinat on 24 Mar 2023
ילנה יקרהתודה שבחרת להתארח במלוננו ותודה על הדירוג הגבוה.נקווה לראותך בעתיד הנהלת המלון

10/10 Excellent

Jeffrey

Stayed 1 night in Mar 2023
Response from Rinat on 24 Mar 2023
גפרי יקרתודה שבחרת להתארח במלוננו ותודה על הדירוג הגבוה.נקווה לראותך בעתיד הנהלת המלון

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an excellent boutique hotel. good location, great service, great food
Stayed 1 night in Mar 2023
Response from Hotel Management on 15 Mar 2023
Dear GuestThank you for choosing The Herbert Samuel Reef hotel and thank you for taking your time to share your experience here we are delighted you had an incredible stay and hope we will host you soon again

10/10 Excellent

Oren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Amit on 6 Apr 2023
Thank you for the most kind review :)

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with amazing breakfast buffet
Great hotel! The staff was very friendly and room was spacious with a swim up pool. The breakfast buffet had an amazing amount of food choices…all so fresh and tasty! The location is right on the Dead Sea.
Stayed 2 nights in Feb 2023
Response from Hotel Management on 15 Mar 2023
Dear EvaThank you for choosing The Herbert Samuel Reef hotel and thank you for taking your time to share your experience here we are delighted you had an incredible stay and hope we will host you soon again

10/10 Excellent

Oded

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was amazing and staff was super !
Stayed 1 night in Feb 2023
Response from Hotel Management on 15 Mar 2023
Dear OdedThank you for choosing The Herbert Samuel Reef hotel and thank you for taking your time to share your experience here we are delighted you had an incredible stay and hope we will host you soon again

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Hotel Management on 15 Mar 2023
Dear MosheThank you for the high ratingLooking forward to host you again in the near future.Kind regards

10/10 Excellent

???

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
מקום מהממם שירות מצוין!! אפשרות לאופנים שנורקל אוכלמצוין נהנינו מאד עשה חשק לחזור
Stayed 2 nights in Jan 2023
Response from הנהלת המלון on 15 Mar 2023
אורח יקרתודה רבה על שבחרת להתארח במלוננו ותודה על הדירוג הגבוה.מקווים לראותך בין אורחינו גם בעתיד.צוות והנהלת המלון

10/10 Excellent

Aviad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Eilat
This hotel is fantastic! The staff was very kind, the room was huge, clean, and new. The breakfast was very rich and delicious. The location is good for those who looking for a peaceful place near the beach. We had a wonderful short vacation, we will come back for sure.
Stayed 1 night in Jan 2023
Response from Hotel Management on 15 Mar 2023
Dear AviadThank you for sharing your valuable feedback.It is such a pleasure to read your lovely comments and happy to know that you enjoyed your stay with us.We look forward to welcome you soon amongst our guests in the near future for another positive and memorable experience.Sincerely

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from G.R manager on 19 Jan 2023
Dear Marshall,Thank you for choosing us and thank you for the high rating.We are waiting for your next arrival.Kind regards

10/10 Excellent

Rachel

Stayed 2 nights in Dec 2022
Response from Amit on 31 Dec 2022
We are very thankful for your review.Wish to see you again soon :)AmitReception Team

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, room comfort
Room was large and quiet. Got a parking ticket bc hotel staff never mentioned that parking adjacent to the hotel wasn’t hotel parking-but municipal!
Stayed 2 nights in Dec 2022
Response from Amit on 23 Dec 2022
Hi Mariliyn,Thank you for the review and we will take to our attention to let people know :)Hoping to see you again soon!Reception Team

10/10 Excellent

Adriana, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is gorgeous and it a great location. The staff is very helpful and assist in everything. Breakfast was 10 starts. Will love to stay again
Stayed 2 nights in Dec 2022
Response from Amit on 14 Dec 2022
We are very thankful for your review and wish to see you again soon :)AmitReception Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great experience!! reception was amazing.
A beautiful hotel with a really amazing staff. I would like to point out Shelly and Mervat from reception that went out of their way to help me!! The hotel is very close to the main surfing and diving locations in Eilat.
Stayed 1 night in Dec 2022
Response from Amit on 7 Dec 2022
We are very thankful for your review.I let Shelli and Mirvat know of your praise :)Wish to see you again soon!AmitReception Team

10/10 Excellent

Iftach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great breakfast, quiet
Very good stay, came here with my wife for 1 night, the stuff was very nice. The area is quiet and the breakfast was excellent with a lot of choices. We had a car so it was easy for us to travel around in Eilat because the hotel is not at the center.
Stayed 1 night in Nov 2022
Response from Amit on 26 Nov 2022
We are very thankful for your review.Wish to see you again soon :)AmitReception Team

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Amit on 26 Nov 2022
We are very thankful for your review.Wish to see you again soon :)AmitReception Team

6/10 Okay

Mitchel

Stayed 1 night in Nov 2022
Response from Amit on 26 Nov 2022
We are very thankful for your review.We noted your remarks and we will make our service even better thanks to it.Wish to see you again soon :) AmitReception Team

4/10 Poor

Mor

Disliked: Property conditions & facilities, room comfort
Low value for your money
Hotel is old, needs a renovation.
Stayed 2 nights in Oct 2022
Response from G.R manager on 5 Dec 2022
Thank you for devoting your precious time and taking care to bring to our attention your comments from your stay at the hotel.your comments have been forwarded to the managment.Hope to host you again.

8/10 Good

julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel 15 minutes out from the city. Ladies at reception brilliant. No dinner food available in hotel not room service when asked so need to use restaurants. However often restaurants fully booked meaning taxi to the city.
Stayed 9 nights in Oct 2022
Response from Amit on 16 Nov 2022
We are very thankful for your review.Wish to see you again soon :)AmitReception Team

10/10 Excellent

Yotam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value
This hotel isn't without it's flaws, but overall provided good value. Location is great, right outside of the city, which in this case is a good thing. Rooms are great and modern apart for the lack of blackout shades, which is a problem. All rooms except ground floor have ocean views. The beach next to the hotel is undergoing renovations which sucks, but not their fault. Breakfast buffet is awesome, but other than that there is no food at the hotel. Service is good overall. Parking is very limited, but there are other options around the hotel. Some great food and beach activities just feet away from hotel.
Stayed 2 nights in Jul 2022
Response from Amit on 6 Jul 2022
Thank you very much for the review. We are glad you enjoyed your staying and hope to see you again soon :) Amit Reception Team

10/10 Excellent

Moran

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Amit on 6 Jul 2022
Thank you very much for the review. We are glad you enjoyed your staying and hope to see you again soon :) Amit Reception Team

6/10 Okay

Harold

Liked: Room comfort
Stayed 2 nights in Jun 2022
Response from Amit on 2 Jul 2022
We are thankful for your review. We are sorry that your stay hasn't felt perfect and doing our best to provide the best service for all our guests. Wish to see you again soon :) Amit Reception Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We enjoyed our stay here! The rooms were clean and spacious. The breakfast buffet was great with a large variety of food. The property is within walking distance to Coral Beach Nature Reserve and lets you borrow snorkeling equipment for no charge.
Stayed 2 nights in May 2022
Response from Amit on 26 Jun 2022
Thank you for your review, we appreciate the good words :) Hope to see you soon! Amit Reception Team

10/10 Excellent

Niva

Stayed 1 night in May 2022
Response from עמית on 21 May 2022
אנו מודים לך על משובך למלון. נשמח לראותך שוב בקרוב :) עמית צוות מלון הריף

8/10 Good

Matthew

Stayed 2 nights in May 2022
Response from עמית on 21 May 2022
אנו מודים לך על משובך למלון. נשמח לראותך שוב בקרוב :) עמית צוות מלון הריף

10/10 Excellent

Ido

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from עמית on 7 May 2022
אנו מודים לך על משובך למלון. נשמח לראותך שוב בקרוב :) עמית צוות מלון הריף

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel excelente con un muy buen servicio y es la segunda vez que reservo ahi.Hubo un poco de incomodidad ya que por reformas municipales esta vez no se podia salir a la playa.
Stayed 2 nights in Mar 2022
Response from Amit on 25 Mar 2022
אני שמח מאוד לשמוע שהמלון שלנו עמד לשביעות רצונך. מקווים לראותכם שוב, עמית צוות הקבלה

2/10 Terrible

Naomi

Stayed 3 nights in Mar 2022

4/10 Poor

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel facilities are gorgeous. But the hotel neglected to update the change of services. No a/c and 75-80 degree weather with rooms that get full sun exposure. Unbearable nites. Also didn’t mention construction around pool. Beach closed for reconstruction and both restaurants closed after breakfast. So an otherwise gorgeous boutique hotel, we felt mislead by website description. Staff was incredible but could do nothing. No hand towels either. Such potential
Stayed 3 nights in Feb 2022

6/10 Okay

Laurence

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Netanel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from עמית on 16 Feb 2022
אנו מודים לך על משובך למלון ונשמח לראותך שוב בקרוב :) עמית צוות מלון הריף

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Amit on 8 Feb 2022
Thank you very much for the review. We are glad you enjoyed your staying and hope to see you again soon :) Amit Reception Team

8/10 Good

hananel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice,friendly and comfortable hotel. Breakfast is excellent and the quiet is blossom. But, it the water temperature in bath was sometimes not so hot...
Stayed 1 night in Dec 2021
Response from עמית on 1 Jan 2022
אנו מודים לך על משובך למלון ונשמח לראותך שוב בקרוב :) עמית צוות מלון הריף

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from עמית on 1 Jan 2022
אנו מודים לך על משובך למלון ונשמח לראותך שוב בקרוב :) עמית צוות מלון הריף

10/10 Excellent

Aryeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from עמית on 5 Dec 2021
אנו מודים לך על משובך למלון ונשמח לראותך שוב בקרוב :) עמית צוות מלון הריף

10/10 Excellent

gil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Stayed 1 night in Nov 2021
Response from עמית on 20 Nov 2021
אני שמח מאוד לשמוע שהמלון שלנו עמד לשביעות רצונך. משובים כשלך מחזקים את הרצון שלנו לתת שירות יותר ויותר טוב כל יום. מצפים לראותכם שוב, עמית צוות הקבלה

10/10 Excellent

yosseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from עמית on 12 Nov 2021
אני שמח מאוד לשמוע שהמלון שלנו עמד לשביעות רצונך. משובים כשלך מחזקים את הרצון שלנו לתת שירות יותר ויותר טוב כל יום. מצפים לראותכם שוב, עמית צוות הקבלה