Ferrymuir Retail Park, South Queensferry, Scotland
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Parking was convenient, unlike many hotels in Great Britain. The airport shuttle was available if we had not had a rental car. Our room was lovely and comfortable, with efficient and friendly staff. This is a gorgeous hotel with excellent breakfast choices.
Dear Thomas,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Dear Ashley,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Dear Lorna,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
The only point i will make is, I think the room should have some kind of fragrance after cleaning, my room had a sort of stale aroma
Peter
Stayed 2 nights in Mar 2024
Response from Guest Relations on 27 Mar 2024
Dear Peter,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Staff were friendly and welcoming. Could with some drawers in the room
Joyce
Stayed 1 night in Mar 2024
Response from Guest Relations on 27 Mar 2024
Dear Joyce,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Hotel was very nice, but the decor is DARK. When our uber pulled up to the front of the hotel, it was so dark it did not look open. The room was clean and comfotable, but again, with every light in the room on it was very dark.
The hotel had a shuttle to the airport which was very nice and convenient. Staff was great.
Kathleen
Stayed 1 night in Mar 2024
Response from Guest Relations on 18 Mar 2024
Dear Kathleen,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
great quality interiors and brilliant service from the staff
its situated by a Tesco and so its a bit "industrial" around but its ok
Andrew Paul
Stayed 2 nights in Mar 2024
Response from Guest Relations on 18 Mar 2024
Dear Andrew,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
8/10 Good
Janice
6 Mar 2024
Liked: Property conditions & facilities
Janice
Stayed 1 night in Feb 2024
Response from Guest Relations on 18 Mar 2024
Dear Janice,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Dear Gillian,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Incredible staff….in all our travels might be the best ever!!
We will go back & highly recommend :)
Brenda
Stayed 1 night in Feb 2024
Response from Guest Relations on 21 Feb 2024
Dear Brenda,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Expedia need to inform hotels that gold awardees may be given a room update.
Room quite cool on arrival. Heater brought to help but was totally ineffective blowing cold air.
Restaurant very busy, service suffered as a consequence.
Not what one expected.
Ian
Stayed 1 night in Feb 2024
Response from Guest Relations on 21 Feb 2024
Dear Ian,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Excellent hotel, staff in restaurant were outstanding at breakfast and quality of food also excellent
Stuart
Stayed 1 night in Feb 2024
Response from Guest Relations on 11 Feb 2024
Dear Stuart,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
6/10 Okay
Kaylin
Travelled with partner
11 Feb 2024
Liked: Cleanliness, staff & service
Bed was uncomfortable and room was hot. Not worth the cost.
Dear Mark,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Access to the Edinburgh airport from the property was not easy. Better maps and directions would be appreciated.
Otherwise .... I enjoyed my brief stay!!
David
Stayed 1 night in Jan 2024
Response from Guest Relations on 3 Feb 2024
Dear David,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
10/10 Excellent
Mark
21 Jan 2024
Mark
Stayed 1 night in Jan 2024
Response from Guest Relations on 24 Jan 2024
Dear Mark,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Dear Donna,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Dear Anthony,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relation
Stayed here many times, love the place. Super clean, comfy bed, great shower. Friendly staff, would highly recommend. I stay all over the world with work and it has everything you could ask for.
Neil
Stayed 2 nights in Jan 2024
Response from Guest Relations on 17 Jan 2024
Dear Neil,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relation
10/10 Excellent
Vinothini
5 Jan 2024
Liked: Cleanliness
Vinothini
Stayed 3 nights in Dec 2023
Response from Guest Relations on 24 Jan 2024
Dear Vinothini,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relation
We overnighted on Christmas Eve.
Staff were great but we did not pre book a full Christmas Dinner event they had which gave us a limited food option of “soup and sandwiches.
That should have been a complimentary gesture as it
Brian
Stayed 1 night in Dec 2023
Response from Guest Relations on 17 Jan 2024
Dear Brian,Thank you for your review. Our Christmas Day offering in The Grill is extremely popular and is typically always booked up by summer, I can see that you were contacted shortly after making your reservation to inform you of the fully booked restaurant.
Dear Wanda,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
The rooms were spacious, the bathroom (toilet) had large sink and shower. Plenty of coffee and tea plus additional snacks. The bed was super comfortable. The staff were helpful and extremely friendly. Highly recommend.
Gloria
Stayed 1 night in Dec 2023
Response from Guest Relations on 5 Jan 2024
Dear Gloria,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Amazing staff, who went above and beyond at a moments notice. Room was spacious and clean.
Kim
Stayed 1 night in Dec 2023
Response from Guest Relations on 27 Dec 2023
Dear Kim,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
This was a return visit to Dakota south queensferry, definitely the staff that make the hotel an excellent experience.
Lynne
Stayed 1 night in Dec 2023
Response from Guest Relations on 27 Dec 2023
Dear Lynne,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Short one night stay prior to flying out early the next morning. Friendly staff, great food.
Anthony
Stayed 1 night in Dec 2023
Response from Guest Relations on 27 Dec 2023
Dear Anthony,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Dear Mike,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Modern, cosy hotel close to Edinburgh Airport, and 25 minutes' drive from the city centre. The young lady at check in was very friendly and helpful with dinner reservation. On departure day, I was able to relax in their comfortable lounge with open fireplace, and their young waiter checked if I wanted any drinks.
I had a very enjoyable stay!
Peter
Stayed 1 night in Dec 2023
Response from Guest Relations on 20 Dec 2023
Dear Peter,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
6/10 Okay
Carol
17 Dec 2023
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Lovely staff.
The staff were really very nice, helpful and professional. The bed was comfy and the shower was very good. The room was clean, the breakfast was nothing special but the waiters were excellent. The lighting was dim and the style just wasn't my taste but I'm sure others might like the feeling of being inside a dark room, it was dark everywhere except the bathroom.
Carol
Stayed 2 nights in Dec 2023
Response from Guest Relations on 20 Dec 2023
Dear Carol,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
10/10 Excellent
Sam
16 Dec 2023
Sam
Stayed 1 night in Dec 2023
Response from Guest Relations on 5 Jan 2024
Dear Sam,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Beautiful and cozy rooms, wonderful restaurant and bar on property. Easy check in, easy parking, shuttle to airport. Will definitely stay again.
Jodi
Response from Guest Relations on 9 Feb 2024
Dear Jodi,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Dear Kokouvi,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Had a lovely stay for the weekend . Hotel was so nice was very clean and the staff were brilliant and so polite . I’d defo stay again 😁
Paul
Stayed 2 nights in Dec 2023
Response from Guest Relations on 11 Dec 2023
Dear Paul,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Dear Kieran,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
10/10 Excellent
Victoria
10 Dec 2023
Victoria
Stayed 2 nights in Dec 2023
Response from Guest Relations on 11 Dec 2023
Dear Victoria,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Lovely hotel with a usual but cool style to it.
Staff are all great and it’s very modern and comfortable.
Stephen
Stayed 1 night in Dec 2023
Response from Guest Relations on 11 Dec 2023
Dear Stephen,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Always a nice stay but the cost of your breakfast…….£18 really!
Verified traveller
Stayed 1 night in Dec 2023
Response from Guest Relations on 11 Dec 2023
Dear Guest,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Dear Isobel,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
10/10 Excellent
Nancy
5 Dec 2023
Nancy
Stayed 1 night in Dec 2023
Response from Guest Relations on 27 Dec 2023
Dear Nancy,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
10/10 Excellent
Judith
3 Dec 2023
Judith
Stayed 1 night in Dec 2023
Response from Guest Relations on 27 Dec 2023
Dear Judith,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Good selection of drinks available at the bar. Room was cosy and clean. Staff were very friendly and attentive.
Mark
Stayed 1 night in Dec 2023
Response from Guest Relations on 11 Dec 2023
Dear Mark,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Staff outstanding and very helpful, room was pristine and dining options excellent, food was first class and well presented, all in all a great experience.
Alan
Stayed 1 night in Nov 2023
Response from Guest Relations on 29 Nov 2023
Dear Alan,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Dear Adam,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations